4e9a17430a
https://docs.google.com/document/d/13lt1LTsXIUz6bn3gyFC-k3Th9xsZjp0scchozukf5K8/edit#heading=h.teahchhagxca
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================================
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How to cancel a purchase order?
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================================
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Due to misunderstandings, human errors or change of plans, it is
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sometimes necessary to cancel purchase orders sent to suppliers. Odoo
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allows you to do it, even if some or even all of the ordered goods
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already arrived in your warehouse.
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We will first take as example the case where you order **3 iPad mini** that
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haven't arrived in your transfers yet. As the installation of the
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inventory application is required when using the **Purchase** module, it is
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also interesting to see the case of partially delivered goods that you
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want to cancel.
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Create a Purchase Order
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=======================
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The first step to create a **Purchase Order** is to create a **Request for
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Quotation (RFQ)** from the menu
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:menuselection:`Purchases --> Purchase --> Requests for quotation`.
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Confirm your RFQ to have a confirmed purchase order
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.. note::
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To learn more about the purchase order process,
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read the documentation page
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:doc:`../../overview/process/from_po_to_invoice`
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Cancel your Purchase Order
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==========================
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Use case 1 : you didn’t receive your goods yet
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----------------------------------------------
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If you confirmed your purchase order and did not received your goods
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yet, you can simply cancel the PO it by clicking the cancel button.
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.. image:: media/cancel05.png
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:align: center
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Odoo will automatically cancel the outstanding shipments related to this
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PO and the status bar will switch from **Purchase order** to **Cancelled**.
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.. image:: media/cancel03.png
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:align: center
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Use case 2 : partially delivered goods
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--------------------------------------
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In this case, **2** of the **3 iPad Mini** arrived before you needed to cancel
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the PO.
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Register good received and cancel backorder
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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The first thing to do will be to register the goods received and to
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cancel the arrival of the **third iPad Mini** that is still supposed to be
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shipped. From the PO, click on **Receive products** and, on the **iPad Mini
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order line**, manually change the received quantities under the Column
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**Done**.
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.. image:: media/cancel02.png
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:align: center
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.. note::
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To learn more, see :doc:`reception`
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When clicking on **Validate**, Odoo will warn you that you have processed
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less products than the initial demand (2 instead of 3 in our case) and
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will ask you the permission to create a backorder.
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.. image:: media/cancel07.png
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:align: center
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Click on **No backorder** to cancel the supply of the remaining product.
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You will notice than the quantity to receive has been changed
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accordingly and, therefore, the delivery status has switched to **Done**.
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.. image:: media/cancel04.png
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:align: center
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Create reverse transfer
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~~~~~~~~~~~~~~~~~~~~~~~
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Now, you need to return the iPad Minis that you have received to your
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vendor location. To do so, click on the **Reverse** button from the same
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document. A reverse transfer window will pop up. Enter the quantity to
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return and the corresponding location and click on **Return**.
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.. image:: media/cancel06.png
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:align: center
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Process the return shipment and control that the stock move is from your
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stock to your vendor location.
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.. image:: media/cancel01.png
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:align: center
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When the reverse transfer is done, the status of your purchase order
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will be automatically set to done, meaning that your PO has been
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completely cancelled.
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.. seealso::
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* :doc:`bills`
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* :doc:`reception` |