3574 lines
157 KiB
Plaintext
3574 lines
157 KiB
Plaintext
# SOME DESCRIPTIVE TITLE.
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# Copyright (C) 2015-TODAY, Odoo S.A.
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# This file is distributed under the same license as the Odoo Business package.
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# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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#
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#, fuzzy
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Business 10.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2017-12-21 09:44+0100\n"
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"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
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"Last-Translator: Xavier Belmere <Info@cartmeleon.com>, 2017\n"
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"Language-Team: French (https://www.transifex.com/odoo/teams/41243/fr/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: fr\n"
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"Plural-Forms: nplurals=2; plural=(n > 1);\n"
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#: ../../crm.rst:5
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msgid "CRM"
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msgstr "CRM"
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#: ../../crm/calendar.rst:3
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msgid "Calendar"
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msgstr "Calendrier"
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#: ../../crm/calendar/google_calendar_credentials.rst:3
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msgid "How to synchronize your Odoo Calendar with Google Calendar"
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:5
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msgid ""
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"Odoo is perfectly integrated with Google Calendar so that you can see & "
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"manage your meetings from both platforms (updates go through both "
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"directions)."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:10
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msgid "Setup in Google"
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:11
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msgid ""
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"Go to `Google APIs platform <https://console.developers.google.com>`__ to "
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"generate Google Calendar API credentials. Log in with your Google account."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:14
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msgid "Go to the API & Services page."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:19
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msgid "Search for *Google Calendar API* and select it."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:27
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msgid "Enable the API."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:32
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msgid ""
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"Select or create an API project to store the credentials if not yet done "
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"before. Give it an explicit name (e.g. Odoo Sync)."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:35
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msgid "Create credentials."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:40
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msgid ""
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"Select *Web browser (Javascript)* as calling source and *User data* as kind "
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"of data."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:46
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msgid ""
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"Then you can create a Client ID. Enter the name of the application (e.g. "
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"Odoo Calendar) and the allowed pages on which you will be redirected. The "
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"*Authorized JavaScript origin* is your Odoo's instance URL. The *Authorized "
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"redirect URI* is your Odoo's instance URL followed by "
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"'/google_account/authentication'."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:55
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msgid ""
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"Go through the Consent Screen step by entering a product name (e.g. Odoo "
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"Calendar). Feel free to check the customizations options but this is not "
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"mandatory. The Consent Screen will only show up when you enter the Client ID"
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" in Odoo for the first time."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:60
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msgid ""
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"Finally you are provided with your **Client ID**. Go to *Credentials* to get"
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" the **Client Secret** as well. Both of them are required in Odoo."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:67
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msgid "Setup in Odoo"
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:69
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msgid ""
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"Install the **Google Calendar** App from the *Apps* menu or by checking the "
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"option in :menuselection:`Settings --> General Settings`."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:75
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msgid ""
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"Go to :menuselection:`Settings --> General Settings` and enter your **Client"
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" ID** and **Client Secret** in Google Calendar option."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:81
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msgid ""
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"The setup is now ready. Open your Odoo Calendar and sync with Google. The "
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"first time you do it you are redirected to Google to authorize the "
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"connection. Once back in Odoo, click the sync button again. You can click it"
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" whenever you want to synchronize your calendar."
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msgstr ""
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#: ../../crm/calendar/google_calendar_credentials.rst:89
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msgid "As of now you no longer have excuses to miss a meeting!"
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msgstr ""
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#: ../../crm/leads.rst:3
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msgid "Leads"
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msgstr "Pistes"
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#: ../../crm/leads/generate.rst:3
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msgid "Generate leads"
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msgstr "Générer des pistes"
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#: ../../crm/leads/generate/emails.rst:3
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msgid "How to generate leads from incoming emails?"
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msgstr "Comment générer des pistes à partir de la réception de courriels?"
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#: ../../crm/leads/generate/emails.rst:5
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msgid ""
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"There are several ways for your company to :doc:`generate leads with Odoo "
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"CRM <manual>`. One of them is using your company's generic email address as "
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"a trigger to create a new lead in the system. In Odoo, each one of your "
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"sales teams is linked to its own email address from which prospects can "
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"reach them. For example, if the personal email address of your Direct team "
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"is **direct@mycompany.example.com**, every email sent will automatically "
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"create a new opportunity into the sales team."
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msgstr ""
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"Il existe plusieurs façons pour votre entreprise de :doc:`générer des pistes"
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" avec Odoo CRM <manual>`. L'une d'elles consiste à utiliser l'adresse email "
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"générique de votre entreprise comme un déclencheur pour créer une nouvelle "
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"piste dans le système. Dans Odoo, chacune de vos équipes de vente est liée à"
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" sa propre adresse email par laquelle les prospects peuvent les atteindre. "
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"Par exemple, si l'adresse email de votre équipe Ventes Directes est "
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"**direct@mycompany.example.com**, chaque courriel envoyé à cette adresse va "
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"automatiquement créer une nouvelle opportunité dans cette équipe de vente."
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#: ../../crm/leads/generate/emails.rst:14
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#: ../../crm/leads/generate/website.rst:73
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#: ../../crm/leads/manage/automatic_assignation.rst:30
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#: ../../crm/leads/manage/lead_scoring.rst:19
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#: ../../crm/leads/voip/onsip.rst:13 ../../crm/overview/started/setup.rst:10
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#: ../../crm/reporting/review.rst:23 ../../crm/salesteam/manage/reward.rst:12
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msgid "Configuration"
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msgstr "Configuration"
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#: ../../crm/leads/generate/emails.rst:16
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msgid ""
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"The first thing you need to do is to configure your **outgoing email "
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"servers** and **incoming email gateway** from the :menuselection:`Settings "
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"module --> General Settings`."
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msgstr ""
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"La première chose que vous devez faire est de configurer vos **serveurs de "
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"messagerie sortants** et **passerelle de messagerie entrante** dans "
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":menuselection:`module Configuration --> General Settings`."
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#: ../../crm/leads/generate/emails.rst:19
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msgid ""
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"Then set up your alias domain from the field shown here below and click on "
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"**Apply**."
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msgstr ""
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"Ensuite, configurez votre nom de domaine dans le champ comme indiqué ci-"
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"dessous et cliquez sur **Appliquer**."
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#: ../../crm/leads/generate/emails.rst:26
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msgid "Set up team alias"
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msgstr "Configurez l'adresse email d'équipe"
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#: ../../crm/leads/generate/emails.rst:28
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msgid ""
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"Go on the Sales module and click on **Dashboard**. You will see that the "
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"activation of your domain alias has generated a default email alias for your"
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" existing sales teams."
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msgstr ""
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"Allez dans le module de Ventes et cliquez sur **Tableau de bord**. Vous "
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"verrez que l'activation de votre nom de domaine a généré une adresse de "
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"messagerie par défaut pour vos équipes de vente existantes."
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#: ../../crm/leads/generate/emails.rst:35
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msgid ""
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"You can easily personalize your sales teams aliases. Click on the More "
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"button from the sales team of your choice, then on **Settings** to access "
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"the sales team form. Into the **Email Alias** field, enter your email alias "
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"and click on **Save**. Make sure to allow receiving emails from everyone."
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msgstr ""
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"Vous pouvez facilement personnaliser les adresses email de vos équipes de "
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"vente. Cliquez sur le bouton Plus d'une équipe de vente, puis sur "
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"**Configuration** pour accéder au formulaire de l'équipe de vente. Dans le "
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"champ **Alias email**, entrez l'email de votre équipe et cliquez sur "
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"**Sauvegarder**. Assurez-vous de permettre de recevoir des courriels de tout"
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" le monde."
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#: ../../crm/leads/generate/emails.rst:41
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msgid ""
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"From there, each email sent to this email address will generate a new lead "
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"into the related sales team."
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msgstr ""
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"Maintenant, chaque courriel envoyé à cette adresse email va générer une "
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"nouvelle piste dans l'équipe de vente concernée."
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#: ../../crm/leads/generate/emails.rst:48
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msgid "Set up catch-all email domain"
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msgstr "Configurez une adresse de messagerie fourre-tout"
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#: ../../crm/leads/generate/emails.rst:50
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msgid ""
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"Additionally to your sales team aliases, you can also create a generic email"
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" alias (e.g. *contact@* or *info@* ) that will also generate a new contact "
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"in Odoo CRM. Still from the Sales module, go to "
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":menuselection:`Configuration --> Settings` and set up your catch-all email "
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"domain."
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msgstr ""
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"En plus des emails de vos équipes de vente, vous pouvez également créer un "
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"alias de courriel générique (par ex. *contact@* ou *info@*) qui génèrera "
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"également un nouveau contact dans Odoo CRM. Toujours à partir du module de "
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"Ventes, allez à :menuselection:`Configuration --> Settings` et configurez "
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"votre adresse email fourre-tout."
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#: ../../crm/leads/generate/emails.rst:57
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msgid ""
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"You can choose whether the contacts generated from your catch-all email "
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"become leads or opportunities using the radio buttons that you see on the "
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"screenshot here below. Note that, by default, the lead stage is not "
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"activated in Odoo CRM."
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msgstr ""
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"Vous pouvez choisir si les contacts générés à partir de votre email fourre-"
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"tout deviendront des prospects ou des opportunités à l'aide des boutons "
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"radio que vous voyez sur la capture d'écran ci-dessous. Notez que, par "
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"défaut, l'étape piste n'est pas activée dans Odoo CRM."
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#: ../../crm/leads/generate/emails.rst:67
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#: ../../crm/leads/generate/import.rst:89
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#: ../../crm/leads/generate/website.rst:194
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msgid ":doc:`manual`"
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msgstr ":doc:`manual`"
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#: ../../crm/leads/generate/emails.rst:68
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#: ../../crm/leads/generate/manual.rst:67
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#: ../../crm/leads/generate/website.rst:195
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msgid ":doc:`import`"
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msgstr ":doc:`import`"
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#: ../../crm/leads/generate/emails.rst:69
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#: ../../crm/leads/generate/import.rst:91
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#: ../../crm/leads/generate/manual.rst:71
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msgid ":doc:`website`"
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msgstr ":doc:`website`"
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#: ../../crm/leads/generate/import.rst:3
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msgid "How to import contacts to the CRM?"
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msgstr "Comment importer des contacts dans la CRM ?"
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#: ../../crm/leads/generate/import.rst:5
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msgid ""
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"In Odoo CRM, you can import a database of potential customers, for instance "
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"for a cold emailing or cold calling campaign, through a CSV file. You may be"
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" wondering if the best option is to import your contacts as leads or "
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"opportunities. It depends on your business specificities and workflow:"
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msgstr ""
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"Dans Odoo CRM, vous pouvez importer une base de données de clients "
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"potentiels, par exemple pour un emailing ou une campagne d'appels, par le "
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"biais d'un fichier CSV. Vous vous demandez peut-être si la meilleure option "
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"est d'importer vos contacts comme des pistes ou des opportunités. Cela "
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"dépend de vos habitudes de travail :"
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#: ../../crm/leads/generate/import.rst:11
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msgid ""
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"Some companies may decide to not use leads, but instead to keep all "
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"information directly in an opportunity. For some companies, leads are merely"
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" an extra step in the sales process. You could call this extended (start "
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"from lead) versus simplified (start from opportunity) customer relationship "
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"management."
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msgstr ""
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"Certaines entreprises peuvent décider de ne pas utiliser les pistes, mais au"
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" lieu d'enregistrer toutes les informations directement dans des "
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"opportunités. Pour certaines entreprises, les pistes sont simplement une "
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"étape supplémentaire dans le processus de vente. Vous pouvez appeler cela "
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"une CRM étendue (à partir des pistes) ou simplifiée (à partir des "
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"opportunités)."
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#: ../../crm/leads/generate/import.rst:17
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msgid ""
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"Odoo perfectly allows for either one of these approaches to be chosen. If "
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"your company handles its sales from a pre qualification step, feel free to "
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"activate first the lead stage as described below in order to import your "
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"database as leads"
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msgstr ""
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"Odoo permet de choisir aussi bien l'une ou l'autre de ces approches. Si "
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"votre entreprise gère ses ventes à partir d'une étape de pré-qualification, "
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"vous pouvez activer l'étape piste comme décrit ci-dessous afin d'importer "
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"votre base de données comme pistes"
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#: ../../crm/leads/generate/import.rst:23
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#: ../../crm/leads/generate/manual.rst:9
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#: ../../crm/leads/generate/website.rst:38
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#: ../../crm/salesteam/setup/organize_pipeline.rst:62
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msgid "Activate the lead stage"
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msgstr "Activez l'étape prospect"
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#: ../../crm/leads/generate/import.rst:25
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msgid ""
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"By default, the lead stage is not activated in Odoo CRM. If you want to "
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"import your contacts as leads rather than opportunities, go to "
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":menuselection:`Configuration --> Settings`, select the option **use leads "
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"if…** as shown below and click on **Apply**."
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msgstr ""
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"Par défaut, l'étape prospect n'est pas activée dans Odoo CRM. Si vous voulez"
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" importer vos contacts comme propsects plutôt que comme opportunités, , "
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"allez à :menuselection:`Configuration --> Settings`, sélectionnez l'option "
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"**Utiliser des prospects si ... **, comme illustré ci-dessous et cliquez sur"
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" **Appliquer**."
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#: ../../crm/leads/generate/import.rst:33
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msgid ""
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"This activation will create a new submenu :menuselection:`Sales --> Leads` "
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"from which you will be able to import your contacts from the **Import** "
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"button (if you want to create a lead manually, :doc:`click here <manual>`)"
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msgstr ""
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"Cette activation va créer un nouveau sous-menu :menuselection:`Ventes --> "
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"Pistes`, qui vous permettra d'importer vos contacts avec le bouton "
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"**Importer** (si vous voulez créer un contact manuellement, :doc:`cliquez "
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"ici <manual>`)"
|
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#: ../../crm/leads/generate/import.rst:41
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msgid "Import your CSV file"
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msgstr "Importez votre fichier CSV"
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#: ../../crm/leads/generate/import.rst:43
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msgid ""
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"On the new submenu :menuselection:`Sales --> Leads`, click on **Import** and"
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" select your Excel file to import from the **Choose File** button. Make sure"
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" its extension is **.csv** and don't forget to set up the correct File "
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"format options (**Encoding** and **Separator**) to match your local settings"
|
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" and display your columns properly."
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msgstr ""
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"Dans le nouveau sous-menu :menuselection:`Ventes --> Pistes`, cliquez sur "
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"**Importer** et sélectionnez votre fichier Excel à importer avec le bouton "
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"**Choisissez un fichier**. Assurez-vous que son extension est **.csv** et "
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"n'oubliez pas de configurer les bonnes options de format de fichier "
|
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"(**Codage des caractères** et **Séparateur**) pour afficher vos colonnes "
|
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"correctement."
|
||
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#: ../../crm/leads/generate/import.rst:50
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msgid ""
|
||
"If your prospects database is provided in another format than CSV, you can "
|
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"easily convert it to the CSV format using Microsoft Excel, OpenOffice / "
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"LibreOffice Calc, Google Docs, etc."
|
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msgstr ""
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||
"Si votre base de données prospects est fournie dans un format autre que CSV,"
|
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" vous pouvez facilement le convertir au format CSV à l'aide de Microsoft "
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||
"Excel, OpenOffice/LibreOffice Calc, Google Docs, etc."
|
||
|
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#: ../../crm/leads/generate/import.rst:58
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msgid "Select rows to import"
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msgstr "Sélectionnez les lignes à importer"
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||
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#: ../../crm/leads/generate/import.rst:60
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msgid ""
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||
"Odoo will automatically map the column headers from your CSV file to the "
|
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"corresponding fields if you tick *The first row of the file contains the "
|
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"label of the column* option. This makes imports easier especially when the "
|
||
"file has many columns. Of course, you can remap the column headers to "
|
||
"describe the property you are importing data into (First Name, Last Name, "
|
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"Email, etc.)."
|
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msgstr ""
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||
"Odoo va automatiquement faire correspondre en-têtes de colonnes de votre "
|
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"fichier CSV aux champs correspondants si vous cochez l'option *La première "
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"ligne du fichier contient l'étiquette de la colonne*. Cela rend les "
|
||
"importations plus facile surtout lorsque le fichier a beaucoup de colonnes. "
|
||
"Bien sûr, vous pouvez remapper les en-têtes de colonnes pour décrire le "
|
||
"champ dans lequel vous importez des données (Prénom, Nom, Email, etc.)."
|
||
|
||
#: ../../crm/leads/generate/import.rst:72
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msgid ""
|
||
"If you want to import your contacts as opportunities rather than leads, make"
|
||
" sure to add the *Type* column to your csv. This column is used to indicate "
|
||
"whether your import will be flagged as a Lead (type = Lead) or as an "
|
||
"opportunity (type = Opportunity)."
|
||
msgstr ""
|
||
"Si vous souhaitez importer vos contacts comme des opportunités plutôt que "
|
||
"des pistes, ajoutez la colonne *Type* à votre fichier csv. Cette colonne est"
|
||
" utilisée pour indiquer si votre contact sera importé comme une piste (type "
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||
"= Lead) ou comme une opportunité (type = Opportunity)."
|
||
|
||
#: ../../crm/leads/generate/import.rst:77
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msgid ""
|
||
"Click the **Validate** button if you want to let Odoo verify that everything"
|
||
" seems okay before importing. Otherwise, you can directly click the Import "
|
||
"button: the same validations will be done."
|
||
msgstr ""
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||
"Cliquez sur le bouton **Valider** si vous voulez que Odoo vérifie si tout "
|
||
"est correct avant d'importer. Sinon, vous pouvez directement cliquer sur le "
|
||
"bouton Importer : les mêmes validations seront effectuées."
|
||
|
||
#: ../../crm/leads/generate/import.rst:83
|
||
msgid ""
|
||
"For additional technical information on how to import contacts into Odoo "
|
||
"CRM, read the **Frequently Asked Questions** section located below the "
|
||
"Import tool on the same window."
|
||
msgstr ""
|
||
"Pour des informations techniques supplémentaires sur la façon d'importer des"
|
||
" contacts dans Odoo CRM, lisez la section **Foire aux questions** située au-"
|
||
"dessous de l'outil d'importation sur la même fenêtre."
|
||
|
||
#: ../../crm/leads/generate/import.rst:90
|
||
#: ../../crm/leads/generate/manual.rst:69
|
||
#: ../../crm/leads/generate/website.rst:196
|
||
msgid ":doc:`emails`"
|
||
msgstr ":doc:`emails`"
|
||
|
||
#: ../../crm/leads/generate/manual.rst:3
|
||
msgid "How to create a contact into Odoo CRM?"
|
||
msgstr "Comment créer un contact dans Odoo CRM ?"
|
||
|
||
#: ../../crm/leads/generate/manual.rst:5
|
||
msgid ""
|
||
"Odoo CRM allows you to manually add contacts into your pipeline. It can be "
|
||
"either a lead or an opportunity."
|
||
msgstr ""
|
||
"Odoo CRM vous permet d'ajouter manuellement des contacts dans votre "
|
||
"pipeline. Ça peut être soit un prospect soit une opportunité."
|
||
|
||
#: ../../crm/leads/generate/manual.rst:11
|
||
msgid ""
|
||
"By default, the lead stage is not activated in Odoo CRM. To activate it, go "
|
||
"to :menuselection:`Sales --> Configuration --> Settings`, select the option "
|
||
"\"\"use leads if…** as shown below and click on **Apply**."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/generate/manual.rst:18
|
||
msgid ""
|
||
"This activation will create a new submenu **Leads** under **Sales** that "
|
||
"gives you access to a list of all your leads from which you will be able to "
|
||
"create a new contact."
|
||
msgstr ""
|
||
"Cette activation va créer un nouveau sous-menu **Pistes** sous **Ventes**, "
|
||
"qui vous donne accès à une liste de tous vos prospects, à partir de laquelle"
|
||
" vous serez en mesure de créer un nouveau contact."
|
||
|
||
#: ../../crm/leads/generate/manual.rst:26
|
||
msgid "Create a new lead"
|
||
msgstr "Créez une nouvelle piste"
|
||
|
||
#: ../../crm/leads/generate/manual.rst:28
|
||
msgid ""
|
||
"Go to :menuselection:`Sales --> Leads` and click the **Create** button."
|
||
msgstr ""
|
||
"Allez à :menuselection:`Ventes --> Pistes` and cliquez sur le bouton "
|
||
"**Créer**."
|
||
|
||
#: ../../crm/leads/generate/manual.rst:33
|
||
msgid ""
|
||
"From the contact form, provide all the details in your possession (contact "
|
||
"name, email, phone, address, etc.) as well as some additional information in"
|
||
" the **Internal notes** field."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/generate/manual.rst:39
|
||
msgid ""
|
||
"your lead can be directly handed over to specific sales team and salesperson"
|
||
" by clicking on **Convert to Opportunity** on the upper left corner of the "
|
||
"screen."
|
||
msgstr ""
|
||
"votre piste peut être directement remise à une équipe de vente et un vendeur"
|
||
" spécifiques en cliquant sur **Convertir en opportunité** dans le coin "
|
||
"supérieur gauche de l'écran."
|
||
|
||
#: ../../crm/leads/generate/manual.rst:43
|
||
msgid "Create a new opportunity"
|
||
msgstr "Créez une nouvelle opportunité"
|
||
|
||
#: ../../crm/leads/generate/manual.rst:45
|
||
msgid ""
|
||
"You can also directly add a contact into a specific sales team without "
|
||
"having to convert the lead first. On the Sales module, go to your dashboard "
|
||
"and click on the **Pipeline** button of the desired sales team. If you don't"
|
||
" have any sales team yet, :doc:`you need to create one first "
|
||
"<../../salesteam/setup/create_team>`. Then, click on **Create** and fill in "
|
||
"the contact details as shown here above. By default, the newly created "
|
||
"opportunity will appear on the first stage of your sales pipeline."
|
||
msgstr ""
|
||
"Vous pouvez également ajouter directement un contact dans une équipe de "
|
||
"vente spécifique sans devoir d'abord convertir la piste. Dans le module de "
|
||
"Ventes, allez au tableau de bord et cliquez sur le bouton **Pipeline** de "
|
||
"l'équipe de vente souhaitée. Si vous ne disposez pas encore d'équipe de "
|
||
"vente, :doc:`vous devez d'abord en créer une "
|
||
"<../../salesteam/setup/create_team>`. Ensuite, cliquez sur **Créer** et "
|
||
"remplissez les coordonnées, comme indiqué ci-dessus. Par défaut, "
|
||
"l'opportunité nouvellement créée apparaîtra sur la première étape de votre "
|
||
"pipeline de vente."
|
||
|
||
#: ../../crm/leads/generate/manual.rst:53
|
||
msgid ""
|
||
"Another way to create an opportunity is by adding it directly on a specific "
|
||
"stage. For example, if you have have spoken to Mr. Smith at a meeting and "
|
||
"you want to send him a quotation right away, you can add his contact details"
|
||
" on the fly directly into the **Proposition** stage. From the Kanban view of"
|
||
" your sales team, just click on the **+** icon at the right of your stage to"
|
||
" create the contact. The new opportunity will then pop up into the "
|
||
"corresponding stage and you can then fill in the contact details by clicking"
|
||
" on it."
|
||
msgstr ""
|
||
"Une autre façon de créer une opportunité est de l'ajouter directement à une "
|
||
"étape spécifique. Par exemple, si vous avez parlé à M. Smith lors d'une "
|
||
"réunion et que vous voulez lui envoyer un devis tout de suite, vous pouvez "
|
||
"ajouter ses coordonnées à la volée directement dans l'étape **Proposition**."
|
||
" Depuis la vue Kanban de votre équipe de vente, il suffit de cliquer sur le "
|
||
"lien **Plus** à droite de votre étape pour créer le contact. La nouvelle "
|
||
"opportunité apparaîtra alors dans la phase correspondante et vous pouvez "
|
||
"alors remplir les coordonnées en cliquant dessus."
|
||
|
||
#: ../../crm/leads/generate/website.rst:3
|
||
msgid "How to generate leads from my website?"
|
||
msgstr "Comment générer des prospects depuis mon site web ?"
|
||
|
||
#: ../../crm/leads/generate/website.rst:5
|
||
msgid ""
|
||
"Your website should be your company's first lead generation tool. With your "
|
||
"website being the central hub of your online marketing campaigns, you will "
|
||
"naturally drive qualified traffic to feed your pipeline. When a prospect "
|
||
"lands on your website, your objective is to capture his information in order"
|
||
" to be able to stay in touch with him and to push him further down the sales"
|
||
" funnel."
|
||
msgstr ""
|
||
"Votre site Web devrait être le premier outil de génération de prospects de "
|
||
"votre entreprise. Avec votre site Web comme point central de vos campagnes "
|
||
"de marketing en ligne, vous allez naturellement générer du trafic qualifié "
|
||
"pour alimenter votre pipeline. Quand un prospect atterrit sur votre site "
|
||
"Web, votre objectif est de capturer ses informations afin d'être en mesure "
|
||
"de rester en contact avec lui et de le pousser plus loin dans l'entonnoir "
|
||
"des ventes."
|
||
|
||
#: ../../crm/leads/generate/website.rst:12
|
||
msgid "This is how a typical online lead generation process work :"
|
||
msgstr ""
|
||
"Voici comment fonctionne un processus typique de génération de prospects en "
|
||
"ligne :"
|
||
|
||
#: ../../crm/leads/generate/website.rst:14
|
||
msgid ""
|
||
"Your website visitor clicks on a call-to action (CTA) from one of your "
|
||
"marketing materials (e.g. an email newsletter, a social media message or a "
|
||
"blog post)"
|
||
msgstr ""
|
||
"Le visiteur de votre site web clique sur un appel à l'action (call-to-action"
|
||
" - CTA) de l'un de vos documents marketing (par exemple une lettre "
|
||
"d'information électronique, un message dans les médias sociaux ou un billet "
|
||
"sur un blog)"
|
||
|
||
#: ../../crm/leads/generate/website.rst:18
|
||
msgid ""
|
||
"The CTA leads your visitor to a landing page including a form used to "
|
||
"collect his personal information (e.g. his name, his email address, his "
|
||
"phone number)"
|
||
msgstr ""
|
||
"Le CTA amène le visiteur vers un formulaire destiné à recueillir ses "
|
||
"renseignements personnels (par ex. son nom, son adresse email, son numéro de"
|
||
" téléphone)"
|
||
|
||
#: ../../crm/leads/generate/website.rst:22
|
||
msgid ""
|
||
"The visitor submits the form and automatically generates a lead into Odoo "
|
||
"CRM"
|
||
msgstr ""
|
||
"Le visiteur valide le formulaire et génère automatiquement une piste dans "
|
||
"Odoo CRM"
|
||
|
||
#: ../../crm/leads/generate/website.rst:27
|
||
msgid ""
|
||
"Your calls-to-action, landing pages and forms are the key pieces of the lead"
|
||
" generation process. With Odoo Website, you can easily create and optimize "
|
||
"those critical elements without having to code or to use third-party "
|
||
"applications. Learn more `here <https://www.odoo.com/page/website-"
|
||
"builder>`__."
|
||
msgstr ""
|
||
"Vos CTAs et vos formulaires sont les éléments clés du processus de "
|
||
"génération de prospects. Avec Odoo Constructeur de Site Web, vous pouvez "
|
||
"facilement créer et optimiser ces éléments critiques sans avoir à coder ni à"
|
||
" utiliser d'applications tierces. Apprenez-en plus `ici "
|
||
"<https://www.odoo.com/page/website-builder>`__."
|
||
|
||
#: ../../crm/leads/generate/website.rst:32
|
||
msgid ""
|
||
"In Odoo, the Website and CRM modules are fully integrated, meaning that you "
|
||
"can easily generate leads from various ways through your website. However, "
|
||
"even if you are hosting your website on another CMS, it is still possible to"
|
||
" fill Odoo CRM with leads generated from your website."
|
||
msgstr ""
|
||
"Dans Odoo, les modules Constructeur de Site Web et CRM sont entièrement "
|
||
"intégrés, ce qui signifie que vous pouvez facilement générer des prospects "
|
||
"de diverses façons par le biais de votre site Web. Cependant, même si vous "
|
||
"hébergez votre site sur un autre CMS, il est encore possible d'alimenter "
|
||
"Odoo CRM avec les prospects générés à partir de votre site Web."
|
||
|
||
#: ../../crm/leads/generate/website.rst:40
|
||
msgid ""
|
||
"By default, the lead stage is not activated in Odoo CRM. Therefore, new "
|
||
"leads automatically become opportunities. You can easily activate the option"
|
||
" of adding the lead step. If you want to import your contacts as leads "
|
||
"rather than opportunities, from the Sales module go to "
|
||
":menuselection:`Configuration --> Settings`, select the option **use leads "
|
||
"if…** as shown below and click on **Apply**."
|
||
msgstr ""
|
||
"Par défaut, l'étape piste n'est pas activée dans Odoo CRM. Par conséquent, "
|
||
"de nouvelles pistes deviennent automatiquement des opportunités. Vous pouvez"
|
||
" facilement activer l'option d'ajouter l'étape piste. Si vous souhaitez "
|
||
"importer vos contacts comme pistes plutôt que comme opportunités, à partir "
|
||
"du module de Ventes, allez à :menuselection:`Configuration --> Settings`, "
|
||
"sélectionnez l'option **Utiliser leads si ...**, comme illustré ci-dessous "
|
||
"et cliquez sur **Appliquer**."
|
||
|
||
#: ../../crm/leads/generate/website.rst:50
|
||
msgid ""
|
||
"Note that even without activating this step, the information that follows is"
|
||
" still applicable - the lead generated will land in the opportunities "
|
||
"dashboard."
|
||
msgstr ""
|
||
"Notez que même sans activer cette étape, les informations qui suivent sont "
|
||
"toujours applicables - la piste générée va atterrir dans le tableau de bord "
|
||
"des opportunités."
|
||
|
||
#: ../../crm/leads/generate/website.rst:55
|
||
msgid "From an Odoo Website"
|
||
msgstr "Depuis un site Web Odoo"
|
||
|
||
#: ../../crm/leads/generate/website.rst:57
|
||
msgid ""
|
||
"Let's assume that you want to get as much information as possible about your"
|
||
" website visitors. But how could you make sure that every person who wants "
|
||
"to know more about your company's products and services is actually leaving "
|
||
"his information somewhere? Thanks to Odoo's integration between its CRM and "
|
||
"Website modules, you can easily automate your lead acquisition process "
|
||
"thanks to the **contact form** and the **form builder** modules"
|
||
msgstr ""
|
||
"Supposons que vous vouliez obtenir le plus d'informations possible sur les "
|
||
"visiteurs de votre site Web. Comment pourriez-vous faire en sorte que les "
|
||
"personnes qui veulent en savoir plus sur les produits et services de votre "
|
||
"entreprise enregistrent leurs coordonnées quelque part ? Grâce à "
|
||
"l'intégration entre les modules Odoo CRM et Constructeur de Site Web, vous "
|
||
"pouvez facilement automatiser vos processus d'acquisition de piste grâce aux"
|
||
" modules **formulaire de contact** et **constructeur de formulaire**"
|
||
|
||
#: ../../crm/leads/generate/website.rst:67
|
||
msgid ""
|
||
"another great way to generate leads from your Odoo Website is by collecting "
|
||
"your visitors email addresses thanks to the Newsletter or Newsletter Popup "
|
||
"CTAs. These snippets will create new contacts in your Email Marketing's "
|
||
"mailing list. Learn more `here <https://www.odoo.com/page/email-"
|
||
"marketing>`__."
|
||
msgstr ""
|
||
"un autre excellent moyen de générer des pistes à partir de votre site Web "
|
||
"Odoo consiste à recueillir les adresses email de vos visiteurs grâce à "
|
||
"l'inscription au Bulletin d'Information. Ces bribes d'information vont créer"
|
||
" de nouveaux contacts dans votre liste Marketing de multidiffusion par "
|
||
"courriel. Pour en savoir plus, cliquez `ici <https://www.odoo.com/page"
|
||
"/email-marketing>`__."
|
||
|
||
#: ../../crm/leads/generate/website.rst:75
|
||
msgid ""
|
||
"Start by installing the Website builder module. From the main dashboard, "
|
||
"click on **Apps**, enter \"**Website**\" in the search bar and click on "
|
||
"**Install**. You will be automatically redirected to the web interface."
|
||
msgstr ""
|
||
"Commencez par installer le module Constructeur de Site Web. Dans le tableau "
|
||
"de bord principal, cliquez sur **Applications**, entrez \"**Website**\" dans"
|
||
" la barre de recherche et cliquez sur **Installer**. Vous serez "
|
||
"automatiquement redirigé vers l'interface web."
|
||
|
||
#: ../../crm/leads/generate/website.rst:84
|
||
msgid ""
|
||
"A tutorial popup will appear on your screen if this is the first time you "
|
||
"use Odoo Website. It will help you get started with the tool and you'll be "
|
||
"able to use it in minutes. Therefore, we strongly recommend you to use it."
|
||
msgstr ""
|
||
"Un tutoriel apparaîtra sur votre écran la première fois que vous utilisez "
|
||
"Odoo Constructeur de Site Web. Il vous aidera à démarrer avec l'outil et "
|
||
"vous serez capable de l'utiliser en quelques minutes. Par conséquent, nous "
|
||
"vous recommandons fortement de l'utiliser."
|
||
|
||
#: ../../crm/leads/generate/website.rst:89
|
||
msgid "Create a lead by using the Contact Form module"
|
||
msgstr "Créez une piste en utilisant le module Formulaire de Contact"
|
||
|
||
#: ../../crm/leads/generate/website.rst:91
|
||
msgid ""
|
||
"You can effortlessly generate leads via a contact form on your **Contact "
|
||
"us** page. To do so, you first need to install the Contact Form module. It "
|
||
"will add a contact form in your **Contact us** page and automatically "
|
||
"generate a lead from forms submissions."
|
||
msgstr ""
|
||
"Vous pouvez facilement générer des prospects via un formulaire de contact "
|
||
"sur votre page **Contactez-nous**. Pour ce faire, vous devez d'abord "
|
||
"installer le module Formulaire de Contact. Cela va ajouter un formulaire de "
|
||
"contact dans votre page **Contactez-nous** et générer automatiquement une "
|
||
"piste à chaque validation du formulaire."
|
||
|
||
#: ../../crm/leads/generate/website.rst:96
|
||
msgid ""
|
||
"To install it, go back to the backend using the square icon on the upper-"
|
||
"left corner of your screen. Then, click on **Apps**, enter \"**Contact "
|
||
"Form**\" in the search bar (don't forget to remove the **Apps** tag "
|
||
"otherwise you will not see the module appearing) and click on **Install**."
|
||
msgstr ""
|
||
"Pour l'installer, retournez à l'accueil principal en utilisant l'icône carré"
|
||
" dans le coin supérieur gauche de votre écran. Ensuite, cliquez sur "
|
||
"**Applications**, entrez \"**Contact Form**\" dans la barre de recherche "
|
||
"(n'oubliez pas de retirer la balise **Applications** sinon vous ne verrez "
|
||
"pas le module apparaître) et cliquez sur **Installer**."
|
||
|
||
#: ../../crm/leads/generate/website.rst:104
|
||
msgid ""
|
||
"Once the module is installed, the below contact form will be integrated to "
|
||
"your \"Contact us\" page. This form is linked to Odoo CRM, meaning that all "
|
||
"data entered through the form will be captured by the CRM and will create a "
|
||
"new lead."
|
||
msgstr ""
|
||
"Une fois le module installé, le formulaire de contact ci-dessous sera "
|
||
"intégré à votre page « Contactez-nous ». Ce formulaire est lié à Odoo CRM, "
|
||
"ce qui signifie que toutes les données saisies dans le formulaire seront "
|
||
"capturés par Odoo CRM et créeront une nouvelle piste."
|
||
|
||
#: ../../crm/leads/generate/website.rst:112
|
||
msgid ""
|
||
"Every lead created through the contact form is accessible in the Sales "
|
||
"module, by clicking on :menuselection:`Sales --> Leads`. The name of the "
|
||
"lead corresponds to the \"Subject\" field on the contact form and all the "
|
||
"other information is stored in the corresponding fields within the CRM. As a"
|
||
" salesperson, you can add additional information, convert the lead into an "
|
||
"opportunity or even directly mark it as Won or Lost."
|
||
msgstr ""
|
||
"Chaque piste créée via le formulaire de contact est accessible dans le "
|
||
"module de Ventes, en cliquant sur :menuselection:`Ventes --> Pistes`. Le nom"
|
||
" de la piste correspond au champ «Objet» du formulaire de contact et toutes "
|
||
"les autres informations sont stockées dans les champs correspondants dans le"
|
||
" CRM. En tant que vendeur, vous pouvez ajouter des informations "
|
||
"supplémentaires, convertir la piste en opportunité ou même directement la "
|
||
"marquer comme gagnée ou perdue."
|
||
|
||
#: ../../crm/leads/generate/website.rst:123
|
||
msgid "Create a lead using the Form builder module"
|
||
msgstr "Créer une piste en utilisant le module Constructeur de Formulaire"
|
||
|
||
#: ../../crm/leads/generate/website.rst:125
|
||
msgid ""
|
||
"You can create fully-editable custom forms on any landing page on your "
|
||
"website with the Form Builder snippet. As for the Contact Form module, the "
|
||
"Form Builder will automatically generate a lead after the visitor has "
|
||
"completed the form and clicked on the button **Send**."
|
||
msgstr ""
|
||
"Vous pouvez créer des formulaires entièrement personnalisables sur n'importe"
|
||
" quelle page de votre site Web avec le module Constructeur de Formulaire. "
|
||
"Comme avec le module Formulaire de Contact, le Constructeur de Formulaire "
|
||
"génère automatiquement une piste dès que le visiteur a complété le "
|
||
"formulaire et cliqué sur le bouton **Envoyer**."
|
||
|
||
#: ../../crm/leads/generate/website.rst:130
|
||
msgid ""
|
||
"From the backend, go to Settings and install the \"**Website Form "
|
||
"Builder**\" module (don't forget to remove the **Apps** tag otherwise you "
|
||
"will not see the modules appearing). Then, back on the website, go to your "
|
||
"desired landing page and click on Edit to access the available snippets. The"
|
||
" Form Builder snippet lays under the **Feature** section."
|
||
msgstr ""
|
||
"Depuis l'accueil principal, allez dans Applications et installez le module "
|
||
"\"**Site Web Constructeur de Formulaire**\" (n'oubliez pas de retirer le "
|
||
"filtre **Applications** sinon vous ne verrez pas les modules apparaître). "
|
||
"Puis, de retour sur le site, allez sur la page souhaitée et cliquez sur "
|
||
"Modifier pour accéder aux briques disponibles. La brique Constructeur de "
|
||
"Formulaire est disponible dans la section **Fonctionnalité**."
|
||
|
||
#: ../../crm/leads/generate/website.rst:140
|
||
msgid ""
|
||
"As soon as you have dropped the snippet where you want the form to appear on"
|
||
" your page, a **Form Parameters** window will pop up. From the **Action** "
|
||
"drop-down list, select **Create a lead** to automatically create a lead in "
|
||
"Odoo CRM. On the **Thank You** field, select the URL of the page you want to"
|
||
" redirect your visitor after the form being submitted (if you don't add any "
|
||
"URL, the message \"The form has been sent successfully\" will confirm the "
|
||
"submission)."
|
||
msgstr ""
|
||
"Dès que vous avez déposé la brique à l'endroit où vous souhaitez que le "
|
||
"formulaire apparaisse sur votre page, une fenêtre **Paramètres du "
|
||
"Formulaire** apparaîtra. Dans la liste déroulante **Action**, sélectionnez "
|
||
"**Créer une piste** pour créer automatiquement une piste dans Odoo CRM. Dans"
|
||
" le champ **Merci**, sélectionnez l'URL de la page où vous souhaitez "
|
||
"rediriger vos visiteurs une fois le formulaire validé (si vous n'ajouter pas"
|
||
" d'URL, le message \"Le formulaire a été envoyé avec succès\" confirme "
|
||
"l'envoi)."
|
||
|
||
#: ../../crm/leads/generate/website.rst:151
|
||
msgid ""
|
||
"You can then start creating your custom form. To add new fields, click on "
|
||
"**Select container block** and then on the blue **Customize** button. 3 "
|
||
"options will appear:"
|
||
msgstr ""
|
||
"Vous pouvez alors commencer à créer votre formulaire personnalisé. Pour "
|
||
"ajouter de nouveaux champs, cliquez sur **Choisir un bloc conteneur**, puis "
|
||
"sur le bouton bleu **Personnaliser**. 3 options apparaissent :"
|
||
|
||
#: ../../crm/leads/generate/website.rst:158
|
||
msgid ""
|
||
"**Change Form Parameters**: allows you to go back to the Form Parameters and"
|
||
" change the configuration"
|
||
msgstr ""
|
||
"**Modifier les Paramètres du Formulaire** : vous permet de revenir aux "
|
||
"paramètres de formulaire et de modifier sa configuration"
|
||
|
||
#: ../../crm/leads/generate/website.rst:161
|
||
msgid ""
|
||
"**Add a model field**: allows you to add a field already existing in Odoo "
|
||
"CRM from a drop-down list. For example, if you select the Field *Country*, "
|
||
"the value entered by the lead will appear under the *Country* field in the "
|
||
"CRM - even if you change the name of the field on the form."
|
||
msgstr ""
|
||
"**Ajouter un champ modèle** : vous permet d'ajouter un champ existant dans "
|
||
"Odoo CRM à partir d'une liste déroulante. Par exemple, si vous sélectionnez "
|
||
"le champ *Pays*, la valeur saisie par le prospect apparaîtra dans le champ "
|
||
"*Pays* du CRM - même si vous changez le nom du champ dans le formulaire."
|
||
|
||
#: ../../crm/leads/generate/website.rst:167
|
||
msgid ""
|
||
"**Add a custom field**: allows you to add extra fields that don't exist by "
|
||
"default in Odoo CRM. The values entered will be added under \"Notes\" within"
|
||
" the CRM. You can create any field type : checkbox, radio button, text, "
|
||
"decimal number, etc."
|
||
msgstr ""
|
||
"**Ajouter un champ personnalisé** : permet d'ajouter des champs "
|
||
"supplémentaires qui n'existent pas par défaut dans Odoo CRM. Les valeurs "
|
||
"entrées seront ajoutées sous la rubrique «Remarques» au sein du CRM. Vous "
|
||
"pouvez créer tout type de champ : case à cocher, bouton radio, texte, nombre"
|
||
" décimal, etc."
|
||
|
||
#: ../../crm/leads/generate/website.rst:172
|
||
msgid "Any submitted form will create a lead in the backend."
|
||
msgstr "Tout formulaire validé créera une piste dans Odoo CRM"
|
||
|
||
#: ../../crm/leads/generate/website.rst:175
|
||
msgid "From another CMS"
|
||
msgstr "Depuis un autre CMS"
|
||
|
||
#: ../../crm/leads/generate/website.rst:177
|
||
msgid ""
|
||
"If you use Odoo CRM but not Odoo Website, you can still automate your online"
|
||
" lead generation process using email gateways by editing the \"Submit\" "
|
||
"button of any form and replacing the hyperlink by a mailto corresponding to "
|
||
"your email alias (learn how to create your sales alias :doc:`here "
|
||
"<emails>`)."
|
||
msgstr ""
|
||
"Si vous utilisez Odoo CRM mais pas Odoo Constructeur de Site Web, vous "
|
||
"pouvez tout de même automatiser votre processus de génération de prospects "
|
||
"en ligne en utilisant des passerelles de messagerie en modifiant le bouton "
|
||
"«Soumettre» de tout formulaire et en remplaçant le lien hypertexte par un "
|
||
"mailto correspondant à votre adresse de messagerie (apprenez à créer votre "
|
||
"adresse de messagerie de Ventes :doc:`ici <emails>`)."
|
||
|
||
#: ../../crm/leads/generate/website.rst:183
|
||
msgid ""
|
||
"For example if the alias of your company is **salesEMEA@mycompany.com**, add"
|
||
" ``mailto:salesEMEA@mycompany.com`` into the regular hyperlink code (CTRL+K)"
|
||
" to generate a lead into the related sales team in Odoo CRM."
|
||
msgstr ""
|
||
"Par exemple, si l'adresse de ventes de votre entreprise est "
|
||
"**salesEMEA@mycompany.com**, ajoutez ``mailto:salesEMEA@mycompany.com`` dans"
|
||
" le code du lien hypertexte (CTRL+K) pour générer une piste dans l'équipe de"
|
||
" vente concernée dans Odoo CRM."
|
||
|
||
#: ../../crm/leads/manage.rst:3
|
||
msgid "Manage leads"
|
||
msgstr "Gérer des prospects"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:3
|
||
msgid "Automate lead assignation to specific sales teams or salespeople"
|
||
msgstr ""
|
||
"Automatiser l'affectation de prospects à des équipes de vente ou à des "
|
||
"vendeurs spécifiques"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:5
|
||
msgid ""
|
||
"Depending on your business workflow and needs, you may need to dispatch your"
|
||
" incoming leads to different sales team or even to specific salespeople. "
|
||
"Here are a few example:"
|
||
msgstr ""
|
||
"Depending on your business workflow and needs, you may need to dispatch your"
|
||
" incoming leads to different sales team or even to specific salespeople. "
|
||
"Here are a few example:"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:9
|
||
msgid ""
|
||
"Your company has several offices based on different geographical regions. "
|
||
"You will want to assign leads based on the region;"
|
||
msgstr ""
|
||
"Votre entreprise dispose de plusieurs bureaux basés dans différentes régions"
|
||
" géographiques. Vous voulez affecter les pistes en fonction de la région;"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:12
|
||
msgid ""
|
||
"One of your sales teams is dedicated to treat opportunities from large "
|
||
"companies while another one is specialized for SMEs. You will want to assign"
|
||
" leads based on the company size;"
|
||
msgstr ""
|
||
"Une de vos équipes de vente est chargée de traiter les opportunités des "
|
||
"grandes entreprises, tandis qu'une autre est dédiée aux PME. Vous voulez "
|
||
"assigner les pistes en fonction de la taille de l'entreprise;"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:16
|
||
msgid ""
|
||
"One of your sales representatives is the only one to speak foreign languages"
|
||
" while the rest of the team speaks English only. Therefore you will want to "
|
||
"assign to that person all the leads from non-native English-speaking "
|
||
"countries."
|
||
msgstr ""
|
||
"Une de vos commerciaux est le seul à parler des langues étrangères alors que"
|
||
" le reste de l'équipe parle seulement anglais. Par conséquent, vous voulez "
|
||
"attribuer à cette personne toutes les pistes des pays non anglophones."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:21
|
||
msgid ""
|
||
"As you can imagine, manually assigning new leads to specific individuals can"
|
||
" be tedious and time consuming - especially if your company generates a high"
|
||
" volume of leads every day. Fortunately, Odoo CRM allows you to automate the"
|
||
" process of lead assignation based on specific criteria such as location, "
|
||
"interests, company size, etc. With specific workflows and precise rules, you"
|
||
" will be able to distribute all your opportunities automatically to the "
|
||
"right sales teams and/or salesman."
|
||
msgstr ""
|
||
"Comme vous pouvez l'imaginer, l'attribution manuelle des nouvelles pistes à "
|
||
"des équipes ou des individus spécifiques peut être fastidieux et "
|
||
"consommateur de temps - surtout si votre entreprise génère un fort volume de"
|
||
" pistes chaque jour. Heureusement, Odoo CRM vous permet d'automatiser le "
|
||
"processus d'assignation des pistes en fonction de critères spécifiques tels "
|
||
"que la localisation géographique, les centres d'intérêts, la taille de "
|
||
"l'entreprise, etc. Avec des méthodes de travail spécifiques et des règles "
|
||
"précises, vous serez en mesure de distribuer automatiquement toutes vos "
|
||
"opportunités aux bonnes équipes de vente et/ou au bon vendeur."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:32
|
||
msgid ""
|
||
"If you have just started with Odoo CRM and haven't set up your sales team "
|
||
"nor registered your salespeople, :doc:`read this documentation first "
|
||
"<../../overview/started/setup>`."
|
||
msgstr ""
|
||
"Si vous commencez juste avec Odoo CRM et n'avez pas configuré votre équipe "
|
||
"de vente, ni enregistré vos vendeurs, :doc:`lisez d'abord cette "
|
||
"documentation <../../overview/started/setup>`."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:36
|
||
msgid ""
|
||
"You have to install the module **Lead Scoring**. Go to :menuselection:`Apps`"
|
||
" and install it if it's not the case already."
|
||
msgstr ""
|
||
"Vous devez installer le module **Notation des pistes**. Aller dans "
|
||
"**Applications** et installez-le si ce n'est pas déjà fait."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:40
|
||
msgid "Define rules for a sales team"
|
||
msgstr "Définissez des règles pour une équipe de vente"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:42
|
||
msgid ""
|
||
"From the sales module, go to your dashboard and click on the **More** button"
|
||
" of the desired sales team, then on **Settings**. If you don't have any "
|
||
"sales team yet, :doc:`you need to create one first "
|
||
"<../../salesteam/setup/create_team>`."
|
||
msgstr ""
|
||
"Depuis le module de Ventes, allez au tableau de bord et cliquez sur le "
|
||
"bouton **Plus** de l'équipe de vente concernée, puis sur **Configuration**. "
|
||
"Si vous ne disposez pas encore d'équipe de vente, :doc:`vous devez d'abord "
|
||
"en créer une <../../salesteam/setup/create_team>`."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:50
|
||
msgid ""
|
||
"On your sales team menu, use in the **Domain** field a specific domain rule "
|
||
"(for technical details on the domain refer on the `Building a Module "
|
||
"tutorial "
|
||
"<https://www.odoo.com/documentation/11.0/howtos/backend.html#domains>`__ or "
|
||
"`Syntax reference guide "
|
||
"<https://www.odoo.com/documentation/11.0/reference/orm.html#reference-orm-"
|
||
"domains>`__) which will allow only the leads matching the team domain."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:56
|
||
msgid ""
|
||
"For example, if you want your *Direct Sales* team to only receive leads "
|
||
"coming from United States and Canada, your domain will be as following :"
|
||
msgstr ""
|
||
"Par exemple, si vous voulez que votre équipe *Ventes Directes* ne reçoive "
|
||
"que les pistes en provenance des États-Unis et au Canada, votre champ "
|
||
"domaine contiendra comme ci-dessous :"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:59
|
||
msgid "``[[country_id, 'in', ['United States', 'Canada']]]``"
|
||
msgstr "``[[country_id, 'in', ['United States', 'Canada']]]``"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:66
|
||
msgid ""
|
||
"you can also base your automatic assignment on the score attributed to your "
|
||
"leads. For example, we can imagine that you want all the leads with a score "
|
||
"under 100 to be assigned to a sales team trained for lighter projects and "
|
||
"the leads over 100 to a more experienced sales team. Read more on :doc:`how "
|
||
"to score leads here <lead_scoring>`."
|
||
msgstr ""
|
||
"vous pouvez également baser l'assignation automatique sur le score attribué "
|
||
"aux pistes. Par exemple, on peut imaginer que vous vouliez que toutes les "
|
||
"pistes avec un score de moins de 100 soient affectées à une équipe de vente "
|
||
"formée pour des projets plus légers, et les pistes de plus de 100 à une "
|
||
"équipe de vente plus expérimentée. En savoir plus sur :doc:`comment noter "
|
||
"les pistes ici <lead_scoring>`."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:72
|
||
msgid "Define rules for a salesperson"
|
||
msgstr "Définissez des règles pour un vendeur"
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:74
|
||
msgid ""
|
||
"You can go one step further in your assignment rules and decide to assign "
|
||
"leads within a sales team to a specific salesperson. For example, if I want "
|
||
"Toni Buchanan from the *Direct Sales* team to receive only leads coming from"
|
||
" Canada, I can create a rule that will automatically assign him leads from "
|
||
"that country."
|
||
msgstr ""
|
||
"Vous pouvez aller plus loin dans vos règles d'affectation et décider "
|
||
"d'attribuer des pistes à un vendeur spécifique au sein d'une équipe de "
|
||
"vente. Par exemple, si je veux que Toni Buchanan de l'équipe des *Ventes "
|
||
"Directes* recoive seulement des pistes en provenance du Canada, je peux "
|
||
"créer une règle qui lui attribue automatiquement les pistes de ce pays."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:80
|
||
msgid ""
|
||
"Still from the sales team menu (see here above), click on the salesperson of"
|
||
" your choice under the assignment submenu. Then, enter your rule in the "
|
||
"*Domain* field."
|
||
msgstr ""
|
||
"Toujours depuis le menu de l'équipe de Ventes (voir ci-dessus), cliquez sur "
|
||
"le vendeur de votre choix dans l'onglet Assignation. Ensuite, entrez votre "
|
||
"règle dans le champ *Domaine*."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:89
|
||
msgid ""
|
||
"In Odoo, a lead is always assigned to a sales team before to be assigned to "
|
||
"a salesperson. Therefore, you need to make sure that the assignment rule of "
|
||
"your salesperson is a child of the assignment rule of the sales team."
|
||
msgstr ""
|
||
"Dans Odoo, une piste est toujours affectée à une équipe de vente avant "
|
||
"d'être affectée à un vendeur. Par conséquent, vous devez vous assurer que la"
|
||
" règle d'affectation à votre vendeur est un enfant de la règle d'affectation"
|
||
" à l'équipe de Ventes."
|
||
|
||
#: ../../crm/leads/manage/automatic_assignation.rst:95
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:67
|
||
msgid ":doc:`../../overview/started/setup`"
|
||
msgstr ":doc:`../../overview/started/setup`"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:3
|
||
msgid "How to do efficient Lead Scoring?"
|
||
msgstr "Comment faire une notation efficace des prospects ?"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:5
|
||
msgid ""
|
||
"Odoo's Lead Scoring module allows you to give a score to your leads based on"
|
||
" specific criteria - the higher the value, the more likely the prospect is "
|
||
"\"ready for sales\". Therefore, the best leads are automatically assigned to"
|
||
" your salespeople so their pipe are not polluted with poor-quality "
|
||
"opportunities."
|
||
msgstr ""
|
||
"Le module Odoo Notation des pistes vous permet de donner une note à vos "
|
||
"pistes en fonction de critères spécifiques - plus la valeur est élevée, plus"
|
||
" le prospect est «prêt pour les ventes\". Par conséquent, les meilleures "
|
||
"pistes sont automatiquement attribuées à vos vendeurs de sorte que leur "
|
||
"pipeline ne sont pas pollués par des opportunités de mauvaise qualité."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:12
|
||
msgid ""
|
||
"Lead scoring is a critical component of an effective lead management "
|
||
"strategy. By helping your sales representative determine which leads to "
|
||
"engage with in order of priority, you will increase their overall conversion"
|
||
" rate and your sales team's efficiency."
|
||
msgstr ""
|
||
"La notation des pistes est un élément essentiel d'une stratégie efficace de "
|
||
"gestion des pistes. En aidant votre commercial à déterminer quelles pistes "
|
||
"démarcher en priorité, vous allez augmenter leur taux de conversion global "
|
||
"et l'efficacité de votre équipe de vente."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:22
|
||
msgid "Install the Lead Scoring module"
|
||
msgstr "Installez le module Notation des pistes"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:24
|
||
msgid "Start by installing the **Lead Scoring** module."
|
||
msgstr "Commencez par installer le module **Notation des pistes**."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:26
|
||
msgid ""
|
||
"Once the module is installed, you should see a new menu "
|
||
":menuselection:`Sales --> Leads Management --> Scoring Rules`"
|
||
msgstr ""
|
||
"Une fois le module installé, vous devriez voir un nouveau menu "
|
||
":menuselection:`Ventes --> Gestion des pistes --> Règles de notation`"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:33
|
||
msgid "Create scoring rules"
|
||
msgstr "Créez des règles de notation"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:35
|
||
msgid ""
|
||
"Leads scoring allows you to assign a positive or negative score to your "
|
||
"prospects based on any demographic or behavioral criteria that you have set "
|
||
"(country or origin, pages visited, type of industry, role, etc.). To do so "
|
||
"you'll first need to create rules that will assign a score to a given "
|
||
"criteria."
|
||
msgstr ""
|
||
"La notation des pistes vous permet d'attribuer un score positif ou négatif à"
|
||
" vos pistes en fonction des critères d'effectif ou d'autres que vous avez "
|
||
"défini (le pays d'origine, les pages visitées, le type d'industrie, le rôle,"
|
||
" etc.). Pour ce faire, vous devez d'abord créer des règles qui attribueront "
|
||
"un score à des critères donnés."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:43
|
||
msgid ""
|
||
"In order to assign the right score to your various rules, you can use these "
|
||
"two methods:"
|
||
msgstr ""
|
||
"Pour affecter la bonne note à vos différentes règles, vous pouvez utiliser "
|
||
"les deux méthodes suivantes :"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:45
|
||
msgid ""
|
||
"Establish a list of assets that your ideal customer might possess to "
|
||
"interest your company. For example, if you run a local business in "
|
||
"California, a prospect coming from San Francisco should have a higher score "
|
||
"than a prospect coming from New York."
|
||
msgstr ""
|
||
"Établir une liste des propriétés que votre client idéal devrait posséder "
|
||
"pour intéresser votre entreprise. Par exemple, si vous avez une entreprise "
|
||
"qui opère en Californie, une piste venant de San Francisco devrait avoir un "
|
||
"note supérieure à une piste en provenance de New York."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:49
|
||
msgid ""
|
||
"Dig into your data to uncover characteristics shared by your closed "
|
||
"opportunities and most important clients."
|
||
msgstr ""
|
||
"Fouillez dans vos données pour découvrir les caractéristiques partagées par "
|
||
"les opportunités que vous avez fermées et vos plus importants clients."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:52
|
||
msgid ""
|
||
"Please note that this is not an exact science, so you'll need time and "
|
||
"feedback from your sales teams to adapt and fine tune your rules until "
|
||
"getting the desired result."
|
||
msgstr ""
|
||
"Comprenez que ce n'est pas une science exacte, vous aurez donc besoin de "
|
||
"temps, et des commentaires de vos équipes de vente afin d'adapter et "
|
||
"d'affiner vos règles jusqu'à obtenir le résultat souhaité."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:56
|
||
msgid ""
|
||
"In the **Scoring Rules** menu, click on **Create** to write your first rule."
|
||
msgstr ""
|
||
"Dans le menu **Règles de notation**, cliquez sur **Créer** pour écrire votre"
|
||
" première règle."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:61
|
||
msgid ""
|
||
"First name your rule, then enter a value and a domain (refer on the "
|
||
"`official python documentation <https://docs.python.org/2/tutorial/>`__ for "
|
||
"more information). For example, if you want to assign 8 points to all the "
|
||
"leads coming from **Belgium**, you'll need to give ``8`` as a **value** and "
|
||
"``[['country\\_id',=,'Belgium']]`` as a domain."
|
||
msgstr ""
|
||
"Tout d'abord nommez votre règle, puis entrez une valeur et un domaine (voir "
|
||
"la documentation python officielle `<https://docs.python.org/2/tutorial/>`__"
|
||
" pour plus d'informations). Par exemple, si vous souhaitez attribuer 8 "
|
||
"points à toutes les pistes en provenance de **Belgique**, vous devrez entrer"
|
||
" ``8`` comme **valeur** et ``[['country\\_id',=,'Belgique']]`` comme "
|
||
"domaine."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:68
|
||
msgid "Here are some criteria you can use to build a scoring rule :"
|
||
msgstr ""
|
||
"Voici quelques critères que vous pouvez utiliser pour créer une règle de "
|
||
"notation :"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:70
|
||
msgid "country of origin : ``'country_id'``"
|
||
msgstr "pays d'origine : ``'country_id'``"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:72
|
||
msgid "stage in the sales cycle : ``'stage_id'``"
|
||
msgstr "étape dans le cycle de vente : ``'stage_id'``"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:74
|
||
msgid ""
|
||
"email address (e.g. if you want to score the professional email addresses) :"
|
||
" ``'email_from'``"
|
||
msgstr ""
|
||
"adresse email (par ex. si vous voulez noter les adresses email "
|
||
"professionnelles) : ``'email_from'``"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:76
|
||
msgid "page visited : ``'score_pageview_ids.url'``"
|
||
msgstr "page visitée : ``'score_pageview_ids.url'``"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:78
|
||
msgid "name of a marketing campaign : ``'campaign_id'``"
|
||
msgstr "nom d'une campagne marketing : ``'campaign_id'``"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:80
|
||
msgid ""
|
||
"After having activated your rules, Odoo will give a value to all your new "
|
||
"incoming leads. This value can be found directly on your lead's form view."
|
||
msgstr ""
|
||
"Une fois que vous aurez activé vos règles, Odoo donnera une valeur à toutes "
|
||
"vos nouvelles pistes entrantes. Cette valeur peut être trouvée directement "
|
||
"sur le formulaire de vos pistes ."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:88
|
||
msgid "Assign high scoring leads to your sales teams"
|
||
msgstr "Attribuez des pistes à notation élevée à vos équipes de vente"
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:90
|
||
msgid ""
|
||
"The next step is now to automatically convert your best leads into "
|
||
"opportunities. In order to do so, you need to decide what is the minimum "
|
||
"score a lead should have to be handed over to a given sales team. Go to your"
|
||
" **sales dashboard** and click on the **More** button of your desired sales "
|
||
"team, then on **Settings**. Enter your value under the **Minimum score** "
|
||
"field."
|
||
msgstr ""
|
||
"La prochaine étape est maintenant de convertir automatiquement vos "
|
||
"meilleures pistes en opportunités. Pour ce faire, vous devez décider à "
|
||
"partir de quel score une piste doit être remise à une équipe de vente "
|
||
"donnée. Accédez au **tableau de bord de Ventes** et cliquez sur le bouton "
|
||
"**Plus** de l'équipe de vente concernée, puis sur **Configuration**. Entrez "
|
||
"votre valeur dans le champ **Score minimum**."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:100
|
||
msgid ""
|
||
"From the example above, the **Direct Sales** team will only receive "
|
||
"opportunities with a minimum score of ``50``. The prospects with a lower "
|
||
"score can either stay in the lead stage or be assigned to another sales team"
|
||
" which has set up a different minimum score."
|
||
msgstr ""
|
||
"Dans l'exemple ci-dessus, l'équipe **Ventes Directes** ne recevra que des "
|
||
"opportunitéss avec un score minimum de ``50``. Les prospects avec un score "
|
||
"inférieur peuvent soit rester dans l'étape piste, soit être affectés à une "
|
||
"autre équipe de vente qui a mis en place un score minimum différent."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:106
|
||
msgid ""
|
||
"Organize a meeting between your **Marketing** and **Sales** teams in order "
|
||
"to align your objectives and agree on what minimum score makes a sales-ready"
|
||
" lead."
|
||
msgstr ""
|
||
"Organiser une réunion entre vos équipes **Marketing** et **Ventes** afin "
|
||
"d'aligner leurs objectifs et les mettre d'accord sur le score minimum à "
|
||
"partir duquel une piste est prête pour la vente."
|
||
|
||
#: ../../crm/leads/manage/lead_scoring.rst:110
|
||
msgid ":doc:`automatic_assignation`"
|
||
msgstr ":doc:`automatic_assignation`"
|
||
|
||
#: ../../crm/leads/voip.rst:3
|
||
msgid "Odoo VOIP"
|
||
msgstr "VOIP Odoo"
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:3
|
||
msgid "OnSIP Configuration"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:6
|
||
msgid "Introduction"
|
||
msgstr "Introduction"
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:8
|
||
msgid ""
|
||
"Odoo VoIP can be set up to work together with OnSIP (www.onsip.com). In that"
|
||
" case, the installation and setup of an Asterisk server is not necessary as "
|
||
"the whole infrastructure is hosted and managed by OnSIP."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:10
|
||
msgid ""
|
||
"You will need to open an account with OnSIP to use this service. Before "
|
||
"doing so, make sure that your area and the areas you wish to call are "
|
||
"covered by the service. After opening an OnSIP account, follow the "
|
||
"configuration procedure below."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:15
|
||
msgid "Go to Apps and install the module **VoIP OnSIP**."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:20
|
||
msgid ""
|
||
"Go to Settings/General Settings. In the section Integrations/Asterisk "
|
||
"(VoIP), fill in the 3 fields:"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:22
|
||
msgid ""
|
||
"**OnSIP Domain** is the domain you chose when creating an account on "
|
||
"www.onsip.com. If you don't know it, log in to https://admin.onsip.com/ and "
|
||
"you will see it in the top right corner of the screen."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:23
|
||
msgid "**WebSocket** should contain wss://edge.sip.onsip.com"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:24
|
||
msgid "**Mode** should be Production"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:29
|
||
msgid ""
|
||
"Go to **Settings/Users**. In the form view of each VoIP user, in the "
|
||
"Preferences tab, fill in the section **PBX Configuration**:"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:31
|
||
msgid "**SIP Login / Browser's Extension**: the OnSIP 'Username'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:32
|
||
msgid "**OnSIP authorization User**: the OnSIP 'Auth Username'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:33
|
||
msgid "**SIP Password**: the OnSIP 'SIP Password'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:34
|
||
msgid "**Handset Extension**: the OnSIP 'Extension'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:36
|
||
msgid ""
|
||
"You can find all this information by logging in at "
|
||
"https://admin.onsip.com/users, then select the user you want to configure "
|
||
"and refer to the fields as pictured below."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:41
|
||
msgid ""
|
||
"You can now make phone calls by clicking the phone icon in the top right "
|
||
"corner of Odoo (make sure you are logged in as a user properly configured in"
|
||
" Odoo and in OnSIP)."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:45
|
||
msgid ""
|
||
"If you see a *Missing Parameters* message in the Odoo softphone, make sure "
|
||
"to refresh your Odoo window and try again."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:52
|
||
msgid ""
|
||
"If you see an *Incorrect Number* message in the Odoo softphone, make sure to"
|
||
" use the international format, leading with the plus (+) sign followed by "
|
||
"the international country code. E.g.: +16506913277 (where +1 is the "
|
||
"international prefix for the United States)."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:57
|
||
msgid ""
|
||
"You can now also receive phone calls. Your number is the one provided by "
|
||
"OnSIP. Odoo will ring and display a notification."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:63
|
||
msgid "OnSIP on Your Cell Phone"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:65
|
||
msgid ""
|
||
"In order to make and receive phone calls when you are not in front of your "
|
||
"computer, you can use a softphone app on your cell phone in parallel of Odoo"
|
||
" VoIP. This is useful for on-the-go calls, but also to make sure to hear "
|
||
"incoming calls, or simply for convenience. Any SIP softphone will work."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:67
|
||
msgid ""
|
||
"On Android, OnSIP has been successfully tested with `Zoiper "
|
||
"<https://play.google.com/store/apps/details?id=com.zoiper.android.app>`_. "
|
||
"You will have to configure it as follows:"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:69
|
||
msgid "**Account name**: OnSIP"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:70
|
||
msgid "**Host**: the OnSIP 'Domain'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:71
|
||
msgid "**Username**: the OnSIP 'Username'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:72
|
||
msgid "**Password**: the OnSIP 'SIP Password'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:73
|
||
msgid "**Authentication user**: the OnSIP 'Auth Username'"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:74
|
||
msgid "**Outbound proxy**: sip.onsip.com"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/onsip.rst:78
|
||
msgid ""
|
||
"The downside of using a softphone on your cell phone is that your calls will"
|
||
" not be logged in Odoo as the softphone acts as an independent separate app."
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/setup.rst:3
|
||
msgid "Installation and Setup"
|
||
msgstr ""
|
||
|
||
#: ../../crm/leads/voip/setup.rst:6
|
||
msgid "Installing Asterisk server"
|
||
msgstr "Installation d'un serveur Asterisk"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:9
|
||
msgid "Dependencies"
|
||
msgstr "Dépendances"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:11
|
||
msgid ""
|
||
"Before installing Asterisk you need to install the following dependencies:"
|
||
msgstr ""
|
||
"Avant d'installer Asterisk, vous devez installer les dépendances suivantes :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:13
|
||
msgid "wget"
|
||
msgstr "wget"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:14
|
||
msgid "gcc"
|
||
msgstr "gcc"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:15
|
||
msgid "g++"
|
||
msgstr "g++"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:16
|
||
msgid "ncurses-devel"
|
||
msgstr "ncurses-devel"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:17
|
||
msgid "libxml2-devel"
|
||
msgstr "libxml2-devel"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:18
|
||
msgid "sqlite-devel"
|
||
msgstr "sqlite-devel"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:19
|
||
msgid "libsrtp-devel"
|
||
msgstr "libsrtp-devel"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:20
|
||
msgid "libuuid-devel"
|
||
msgstr "libuuid-devel"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:21
|
||
msgid "openssl-devel"
|
||
msgstr "openssl-devel"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:22
|
||
msgid "pkg-config"
|
||
msgstr "pkg-config"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:24
|
||
msgid "In order to install libsrtp, follow the instructions below:"
|
||
msgstr "Pour installer libsrtp, suivez les instructions suivantes :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:35
|
||
msgid ""
|
||
"You also need to install PJSIP, you can download the source `here "
|
||
"<http://www.pjsip.org/download.htm>`_. Once the source directory is "
|
||
"extracted:"
|
||
msgstr ""
|
||
"Vous devez également installer PJSIP, vous pouvez télécharger le code source"
|
||
" `ici <http://www.pjsip.org/download.htm>`_. Une fois le répertoire source "
|
||
"extrait :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:37
|
||
msgid "**Change to the pjproject source directory:**"
|
||
msgstr "**Déplacez-vous dans le répertoire des sources de pjproject :**"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:43
|
||
msgid "**run:**"
|
||
msgstr "**Lancez la commande suivante :**"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:49
|
||
msgid "**Build and install pjproject:**"
|
||
msgstr "**Construisez et installez pjproject :**"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:57
|
||
msgid "**Update shared library links:**"
|
||
msgstr "**Mettez à jour les liens vers les librairies partagées :**"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:63
|
||
msgid "**Verify that pjproject is installed:**"
|
||
msgstr "**Vérifiez que pjproject est installé :**"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:69
|
||
msgid "**The result should be:**"
|
||
msgstr "**Le résultat doit être :**"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:86
|
||
msgid "Asterisk"
|
||
msgstr "Asterisk"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:88
|
||
msgid ""
|
||
"In order to install Asterisk 13.7.0, you can download the source directly "
|
||
"`there <http://downloads.asterisk.org/pub/telephony/asterisk/old-"
|
||
"releases/asterisk-13.7.0.tar.gz>`_."
|
||
msgstr ""
|
||
"Pour installer Asterisk 13.7.0, vous pouvez télécharger le code source "
|
||
"directement `ici <http://downloads.asterisk.org/pub/telephony/asterisk/old-"
|
||
"releases/asterisk-13.7.0.tar.gz>`_."
|
||
|
||
#: ../../crm/leads/voip/setup.rst:90
|
||
msgid "Extract Asterisk:"
|
||
msgstr "Extraire le code source d'Asterisk :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:96
|
||
msgid "Enter the Asterisk directory:"
|
||
msgstr "Entrez dans le répertoire d'Asterisk :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:102
|
||
msgid "Run the Asterisk configure script:"
|
||
msgstr "Lancez le script de configuration d'Asterisk :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:108
|
||
msgid "Run the Asterisk menuselect tool:"
|
||
msgstr "Lancez l'outil menuselect d'Asterisk :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:114
|
||
msgid ""
|
||
"In the menuselect, go to the resources option and ensure that res_srtp is "
|
||
"enabled. If there are 3 x’s next to res_srtp, there is a problem with the "
|
||
"srtp library and you must reinstall it. Save the configuration (press x). "
|
||
"You should also see stars in front of the res_pjsip lines."
|
||
msgstr ""
|
||
"Dans menuselect, allez à l'option des ressources et vérifiez que res_srtp "
|
||
"est activé. S'il y a 3 x à côté de res_srtp, il y a un problème avec la "
|
||
"bibliothèque srtp et vous devez la réinstaller. Enregistrez la configuration"
|
||
" (appuyez sur x). Vous devriez également voir les étoiles en face des lignes"
|
||
" de res_pjsip."
|
||
|
||
#: ../../crm/leads/voip/setup.rst:116
|
||
msgid "Compile and install Asterisk:"
|
||
msgstr "Compilez et installez Asterisk :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:122
|
||
msgid ""
|
||
"If you need the sample configs you can run 'make samples' to install the "
|
||
"sample configs. If you need to install the Asterisk startup script you can "
|
||
"run 'make config'."
|
||
msgstr ""
|
||
"Si vous avez besoin d'exemples de configurations vous pouvez exécuter 'make "
|
||
"samples' pour installer les exemples de configurations. Si vous voulez "
|
||
"installer le script de démarrage d'Asterisk, exécutez 'make config'."
|
||
|
||
#: ../../crm/leads/voip/setup.rst:125
|
||
msgid "DTLS Certificates"
|
||
msgstr "Certificats DTLS "
|
||
|
||
#: ../../crm/leads/voip/setup.rst:127
|
||
msgid "After you need to setup the DTLS certificates."
|
||
msgstr "Ensuite vous devez configurer les certificats DTLS."
|
||
|
||
#: ../../crm/leads/voip/setup.rst:133
|
||
msgid "Enter the Asterisk scripts directory:"
|
||
msgstr "Entrez dans le répertoire des scripts d'Asterisk :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:139
|
||
msgid ""
|
||
"Create the DTLS certificates (replace pbx.mycompany.com with your ip address"
|
||
" or dns name, replace My Super Company with your company name):"
|
||
msgstr ""
|
||
"Créer les certificats DTLS (remplacez pbx.mycompany.com avec votre adresse "
|
||
"IP ou votre nom DNS, remplacer My Super Company avec le nom de votre "
|
||
"entreprise):"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:146
|
||
msgid "Configure Asterisk server"
|
||
msgstr "Configurer un serveur Asterisk"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:148
|
||
msgid ""
|
||
"For WebRTC, a lot of the settings that are needed MUST be in the peer "
|
||
"settings. The global settings do not flow down into the peer settings very "
|
||
"well. By default, Asterisk config files are located in /etc/asterisk/. Start"
|
||
" by editing http.conf and make sure that the following lines are "
|
||
"uncommented:"
|
||
msgstr ""
|
||
"Pour le WebRTC, un grand nombre de paramètres obligatoires DOIVENT être dans"
|
||
" les paramètres des pairs. Les paramètres globaux ne sont pas très bien "
|
||
"hérités par les paramètres des pairs. Par défaut, les fichiers de "
|
||
"configuration d'Asterisk sont situés dans /etc/asterisk/. Commencez par "
|
||
"éditer http.conf et assurez-vous que les lignes suivantes ne sont pas "
|
||
"commentées :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:158
|
||
msgid ""
|
||
"Next, edit sip.conf. The WebRTC peer requires encryption, avpf, and "
|
||
"icesupport to be enabled. In most cases, directmedia should be disabled. "
|
||
"Also under the WebRTC client, the transport needs to be listed as ‘ws’ to "
|
||
"allow websocket connections. All of these config lines should be under the "
|
||
"peer itself; setting these config lines globally might not work:"
|
||
msgstr ""
|
||
"Ensuite, modifier sip.conf. Le pair WebRTC requiert que le chiffrement, avpf"
|
||
" et icesupport soient activés. Dans la plupart des cas, directmedia doit "
|
||
"être désactivé. Toujours dans le cadre du client WebRTC, le transport doit "
|
||
"être réglé à «ws» pour permettre les connexions websocket. Toutes ces lignes"
|
||
" de configuration devrait être dans le pair; définir ces lignes de "
|
||
"configuration globalement pourrait ne pas fonctionner :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:186
|
||
msgid ""
|
||
"In the sip.conf and rtp.conf files you also need to add or uncomment the "
|
||
"lines:"
|
||
msgstr ""
|
||
"Dans les fichiers sip.conf et rtp.conf vous devez également ajouter ou "
|
||
"décommenter ces lignes :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:193
|
||
msgid "Lastly, set up extensions.conf:"
|
||
msgstr "Enfin, configurez extensions.conf :"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:202
|
||
msgid "Configure Odoo VOIP"
|
||
msgstr "Configurer VOIP dans Odoo"
|
||
|
||
#: ../../crm/leads/voip/setup.rst:204
|
||
msgid "In Odoo, the configuration should be done in the user's preferences."
|
||
msgstr ""
|
||
"Dans Odoo, la configuration doit être effectuée dans les préférences de "
|
||
"l'utilisateur."
|
||
|
||
#: ../../crm/leads/voip/setup.rst:206
|
||
msgid ""
|
||
"The SIP Login/Browser's Extension is the number you configured previously in"
|
||
" the sip.conf file. In our example, 1060. The SIP Password is the secret you"
|
||
" chose in the sip.conf file. The extension of your office's phone is not a "
|
||
"required field but it is used if you want to transfer your call from Odoo to"
|
||
" an external phone also configured in the sip.conf file."
|
||
msgstr ""
|
||
"L'identifiant SIP / Extension de navigateur est le numéro que vous avez "
|
||
"configuré précédemment dans le fichier sip.conf. Dans notre exemple, 1060. "
|
||
"Le mot de passe SIP est celui que vous avez choisi dans le fichier sip.conf."
|
||
" L'extension du téléphone de votre bureau n'est pas un champ obligatoire, "
|
||
"mais il est utilisé si vous souhaitez transférer votre appel de Odoo à un "
|
||
"téléphone externe. Il également configuré dans le fichier sip.conf."
|
||
|
||
#: ../../crm/leads/voip/setup.rst:212
|
||
msgid ""
|
||
"The configuration should also be done in the sale settings under the title "
|
||
"\"PBX Configuration\". You need to put the IP you define in the http.conf "
|
||
"file and the WebSocket should be: ws://127.0.0.1:8088/ws. The part "
|
||
"\"127.0.0.1\" needs to be the same as the IP defined previously and the "
|
||
"\"8088\" is the port you defined in the http.conf file."
|
||
msgstr ""
|
||
"La configuration doit également être effectuée dans la configuration du "
|
||
"module de Ventes,dans la rubrique \"Configuration VOIP\". Vous devez mettre "
|
||
"l'adresse IP que vous avez définie dans le fichier http.conf et WebSocket "
|
||
"doit être : ws://127.0.0.1:8088/ws. La partie \"127.0.0.1\" doit être la "
|
||
"même que l'adresse IP définie précédemment, et le \"8088\" est le port que "
|
||
"vous avez défini dans le fichier http.conf."
|
||
|
||
#: ../../crm/overview.rst:3
|
||
msgid "Overview"
|
||
msgstr "Vue d'ensemble"
|
||
|
||
#: ../../crm/overview/main_concepts.rst:3
|
||
msgid "Main Concepts"
|
||
msgstr "Concepts principaux"
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:3
|
||
msgid "Introduction to Odoo CRM"
|
||
msgstr "Introduction au module CRM d'Odoo"
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:11
|
||
msgid "Transcript"
|
||
msgstr "Transcription"
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:13
|
||
msgid ""
|
||
"Hi, my name is Nicholas, I'm a business manager in the textile industry. I "
|
||
"sell accessories to retailers. Do you know the difference between a good "
|
||
"salesperson and an excellent salesperson? The key is to be productive and "
|
||
"organized to do the job. That's where Odoo comes in. Thanks to a well "
|
||
"structured organization you'll change a good team into an exceptional team."
|
||
msgstr ""
|
||
"Bonjour, je m'appelle Nicolas, je suis gestionnaire d'une entreprise active "
|
||
"dans le secteur du textile. Je vends des accessoires aux détaillants. "
|
||
"Connaissez-vous la différence entre un bon vendeur et un excellent vendeur ?"
|
||
" La clé du succès c'est d'être productif et organisé. Et c'est là qu'Odoo "
|
||
"intervient. Grâce à une organisation parfaitement structurée, vous allez "
|
||
"transformer une bonne équipe de vente en une équipe exceptionnelle."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:21
|
||
msgid ""
|
||
"With Odoo CRM, the job is much easier for me and my entire team. When I log "
|
||
"in into Odoo CRM, I have a direct overview of my ongoing performance. But "
|
||
"also the activity of the next 7 days and the performance of the last month. "
|
||
"I see that I overachieved last month when compared to my invoicing target of"
|
||
" $200,000. I have a structured approach of my performance."
|
||
msgstr ""
|
||
"Grâce à Odoo CRM, mon travail et celui de mon équipe devient bien plus "
|
||
"facile. Dès que je me connecte au CRM d'Odoo, j'obtient directement une vue "
|
||
"sur mes performances actuelles, mais aussi sur celles des 7 prochains jours,"
|
||
" et les activités du mois passé. Je vois que j'ai dépassé mon objectif le "
|
||
"mois passé comparé à mon objectif de facturation de 200.000$. De plus, j'ai "
|
||
"une approche structurée de mes performances."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:28
|
||
msgid ""
|
||
"If I want to have a deeper look into the details, I click on next actions "
|
||
"and I can see that today I have planned a call with Think Big Systems. Once "
|
||
"I have done my daily review, I usually go to my pipeline. The process is the"
|
||
" same for everyone in the team. Our job is to find resellers and before "
|
||
"closing any deal we have to go through different stages. We usually have a "
|
||
"first contact to qualify the opportunity, then move into offer & negotiation"
|
||
" stage, and closing by a 'won'..Well, that's if all goes well."
|
||
msgstr ""
|
||
"Si je veux plus de détails, je clique sur « Activité suivante » et je vois "
|
||
"qu'aujourd'hui, j'ai un appel prévu avec Think Big Systems. Dès que j'ai "
|
||
"terminé l'examen quotidien de mes activités, je vais ensuite dans mon "
|
||
"pipeline. Le processus est le même pour toute l'équipe. Notre objectif est "
|
||
"de trouver des revendeurs et avant de finaliser le moindre accord, nous "
|
||
"passons toujours par les mêmes étapes. Nous prenons un premier contact pour "
|
||
"qualifier l'opportunité, ensuite nous la glissons dans l'étape « proposition"
|
||
" commerciale » et « négociation ». Et nous terminons notre processus par "
|
||
"l'étape « Gagné » ...Enfin, si tout se passe bien !"
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:38
|
||
msgid ""
|
||
"The user interface is really smooth, I can drag and drop any business "
|
||
"opportunity from one stage to another in just a few clicks."
|
||
msgstr ""
|
||
"L'interface utilisateur est aisée et limpide. Je peux glisser et déposer mes"
|
||
" opportunités commerciales d'une étape à l'autre en quelques clics."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:42
|
||
msgid ""
|
||
"Now I'd like to go further with an interesting contact: a department store. "
|
||
"I highlighted their file by changing the color. For each contact, I have a "
|
||
"form view where I can access to all necessary information about the contact."
|
||
" I see here my opportunity Macy's has an estimated revenue of $50,000 and a "
|
||
"success rate of 10%. I need to discuss about this partnership, so I will "
|
||
"schedule a meeting straight from the contact form: Macy's partnership "
|
||
"meeting. It's super easy to create a new meeting with any contact. I can as "
|
||
"well send an email straight from the opportunity form and the answer from "
|
||
"the prospect will simply pop up in the system too. Now, let's assume that "
|
||
"the meeting took place, therefore I can mark it as done. And the system "
|
||
"automatically suggests a next activity. Actually, we configured Odoo with a "
|
||
"set of typical activities we follow for every opportunity, and it's great to"
|
||
" have a thorough followup. The next activity will be a follow-up email. "
|
||
"Browsing from one screen to the other is really simple and adapting to the "
|
||
"view too! I can see my opportunitities as a to-do list of next activities "
|
||
"for example."
|
||
msgstr ""
|
||
"Maintenant, je souhaite me focaliser sur un contact intéressant : un grand "
|
||
"magasin. Je mets l'opportunité en évidence en changeant la couleur. Pour "
|
||
"chaque contact, j'ai un formulaire qui synthétise les informations les plus "
|
||
"importantes. Je vois que mon opportunité Macy a un revenu espéré de 50.000$ "
|
||
"et une probabilité de succès de 10%. Je dois parler de ce partenariat, je "
|
||
"vais donc planifier un rendez-vous directement depuis le formulaire : « "
|
||
"Réunion partenariat Macy ». C'est super simple de créer un nouveau rendez-"
|
||
"vous avec mes contacts. Je peux également envoyer un email directement "
|
||
"depuis l'opportunité et la réponse du prospect s'y affichera également. "
|
||
"Maintenant , supposons que la réunion s'est déroulée. Je peux donc la "
|
||
"marquer comme « Terminée » et Odoo me proposera automatiquement la prochaine"
|
||
" activité. Naviguer d'un écran à l'autre est vraiment simple et largement "
|
||
"adapté à la vue. Je peux voir mes opportunités sous forme d'une liste des "
|
||
"activités suivantes à faire par exemple."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:62
|
||
msgid ""
|
||
"With Odoo CRM I have a sales management tool that is really efficient and me"
|
||
" and my team can be well organized. I have a clear overview of my sales "
|
||
"pipeline, meetings, revenues, and more."
|
||
msgstr ""
|
||
"Avec Odoo CRM, j'ai un outil de gestion commerciale réellement efficace. Mes"
|
||
" équipes et moi pouvons nous organiser facilement. J'ai un aperçu clair de "
|
||
"mon pipeline de vente, de mes rendez-vous, de mes revenus et plus encore."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:67
|
||
msgid ""
|
||
"I go back to my pipeline. Macy's got qualified successfully, which mean I "
|
||
"can move their file to the next step and I will dapt the expected revenue as"
|
||
" discussed. Once I have performed the qualification process, I will create a"
|
||
" new quotation based on the feedback I received from my contact. For my "
|
||
"existing customers, I can as well quickly discover the activity around them "
|
||
"for any Odoo module I use, and continue to discuss about them. It's that "
|
||
"simple."
|
||
msgstr ""
|
||
"Je retourne à mon pipeline. Macy a été qualifié correctement, ce qui "
|
||
"signifie que je peux déplacer l'opportunité dans la prochaine étape et je "
|
||
"vais adapter le revenu espéré suite à notre discussion. Une fois la "
|
||
"qualification réalisée, je crée un devis basé sur les commentaires de mon "
|
||
"contact. Pour mes contacts existants, je peux égaelement découvrir les "
|
||
"activités qui les concernent grâce à l'ensemble des modules Odoo que "
|
||
"j'utilise. Tout en continuant à en discuter. C'est aussi simple que cela."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:76
|
||
msgid ""
|
||
"We have seen how I can manage my daily job as business manager or "
|
||
"salesperson. At the end of the journey I would like to have a concrete view "
|
||
"of my customer relationships and expected revenues. If I go into the reports"
|
||
" in Odoo CRM, I have the possibility to know exactly what's the evolution of"
|
||
" the leads over the past months, or have a look at the potential revenues "
|
||
"and the performance of the different teams in terms of conversions from "
|
||
"leads to opportunities for instance. So with Odoo I can have a clear "
|
||
"reporting of every activity based on predefined metrics or favorites. I can "
|
||
"search for other filters too and adapt the view. If I want to go in the "
|
||
"details, I choose the list view and can click on any item"
|
||
msgstr ""
|
||
"Nous avons vu comment je peux gérer mon travail quotidien comme manager ou "
|
||
"comme vendeur. A la fin du parcours je voudrais avoir une vue concrète de "
|
||
"mes relations avec les clients et des revenus espérés. Si je vais dans les "
|
||
"rapports d'Odoo CRM j'ai la possibilité de voir exactement l'évolution des "
|
||
"prospects ces derniers mois ou d'avoir un aperçu des revenus probables et "
|
||
"des performances des autres équipes concernant la conversion de prospects en"
|
||
" opportunités par exemple. Bref, avec Odoo j'ai une analyse claire des "
|
||
"activités basée sur des paramètres prédifinis ou sauvegardés. Je peux aussi "
|
||
"chercher avec d'autres filtres et adapter la vue. Si je veux des détails, je"
|
||
" choisis la vue liste et je peux cliquer sur chaque élément."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:90
|
||
msgid ""
|
||
"Odoo CRM is not only a powerful tool to achieve our sales goals with "
|
||
"structured activities, performance dashboard, next acitivities and more, but"
|
||
" also allows me to:"
|
||
msgstr ""
|
||
"Odoo n'est pas qu'un outil performant pour atteindre nos objectifs de vente "
|
||
"avec des activités structurées ou des indicateurs de performance, les "
|
||
"prochaines activités, et plus, mais il me permet aussi :"
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:94
|
||
msgid ""
|
||
"Use leads to get in the system unqualified but targeted contacts I may have "
|
||
"gathered in a conference or through a contact form on my website. Those "
|
||
"leads can then be converted into opportunities."
|
||
msgstr ""
|
||
"Utiliser des prospects pour obtenir dans le système des contacts non "
|
||
"qualifiés mais ciblés que j'ai pu rencontrés à une conférence ou à travers "
|
||
"un formulaire de contact sur mon site web. Ces pistes peuvent ensuite être "
|
||
"converties en opportunités."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:99
|
||
msgid ""
|
||
"Manage phone calls from Odoo CRM by using the VoIP app. Call customers, "
|
||
"manage a call queue, log calls, schedule calls and next actions to perform."
|
||
msgstr ""
|
||
"Gérer les appels téléphoniques dans Odoo CRM grâce à l'application VoIP. "
|
||
"Appeler des clients, gérer une file d'attente d'appels, enregistrer des "
|
||
"appels, programmer des appels et les prochaines actions à réaliser."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:103
|
||
msgid ""
|
||
"Integrate with Odoo Sales to create beautiful online or PDF quotations and "
|
||
"turn them into sales orders."
|
||
msgstr ""
|
||
"Intégré avec Odoo Ventes pour créer de beaux devis clairs et précis en ligne"
|
||
" ou en version PDF et les convertir en bons de commande."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:106
|
||
msgid ""
|
||
"Use email marketing for marketing campaigns to my customers and prospects."
|
||
msgstr ""
|
||
"Utiliser le mass mailing pour des campagnes marketing ciblées vers des "
|
||
"prospects ou des clients."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:109
|
||
msgid ""
|
||
"Manage my business seamlessly, even on the go. Indeed, Odoo offers a mobile "
|
||
"app that lets every business organize key sales activities from leads to "
|
||
"quotes."
|
||
msgstr ""
|
||
"Gérer mes affaires sans accros, même en déplacement. En effet, Odoo propose "
|
||
"une version mobile qui permet de gérer toutes les activités commerciales "
|
||
"importantes, des prospects aux devis."
|
||
|
||
#: ../../crm/overview/main_concepts/introduction.rst:113
|
||
msgid ""
|
||
"Odoo CRM is a powerful, yet easy-to-use app. I firstly used the sales "
|
||
"planner to clearly state my objectives and set up our CRM. It will help you "
|
||
"getting started quickly too."
|
||
msgstr ""
|
||
"Odoo CRM est un outil puissant et simple. Je commence en utilisant le "
|
||
"Planner pour indiquer mes objectifs et configurer notre CRM. Cela vous "
|
||
"aidera aussi à vous lancer !"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:3
|
||
msgid "Odoo CRM Terminologies"
|
||
msgstr "Termes utilisés dans le module CRM d'Odoo"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:10
|
||
msgid "**CRM (Customer relationship management)**:"
|
||
msgstr ""
|
||
"**CRM (Customer Relationship Management - Gestion de la Relation Client) :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:6
|
||
msgid ""
|
||
"System for managing a company's interactions with current and future "
|
||
"customers. It often involves using technology to organize, automate, and "
|
||
"synchronize sales, marketing, customer service, and technical support."
|
||
msgstr ""
|
||
"Système pour la gestion des interactions de l'entreprise avec les clients "
|
||
"actuels et futurs. Elle implique souvent l'utilisation de l'informatique "
|
||
"afin d'organiser, d'automatiser et de synchroniser les ventes, le marketing,"
|
||
" le service après-vente et l'assistance technique."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:14
|
||
msgid "**Sales cycle** :"
|
||
msgstr "**Cycle de vente :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:13
|
||
msgid ""
|
||
"Sequence of phases used by a company to convert a prospect into a customer."
|
||
msgstr ""
|
||
"Séquence des étapes utilisées par une société pour convertir un prospect en "
|
||
"client."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:20
|
||
msgid "**Pipeline :**"
|
||
msgstr "**Pipeline :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:17
|
||
msgid ""
|
||
"Visual representation of your sales process, from the first contact to the "
|
||
"final sale. It refers to the process by which you generate, qualify and "
|
||
"close leads through your sales cycle."
|
||
msgstr ""
|
||
"Représentation visuelle de votre processus de vente, du premier contact à la"
|
||
" vente finale. Il se réfère au processus par lequel vous générez, qualifier "
|
||
"et fermer des prospects grâce à votre cycle de vente."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:24
|
||
msgid "**Sales stage** :"
|
||
msgstr "**Étape de vente :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:23
|
||
msgid ""
|
||
"In Odoo CRM, a stage defines where an opportunity is in your sales cycle and"
|
||
" its probability to close a sale."
|
||
msgstr ""
|
||
"Dans Odoo CRM, une étape définit où l'opportunité se situe dans votre cycle "
|
||
"de vente et sa probabilité de conclure une vente."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:29
|
||
msgid "**Lead :**"
|
||
msgstr "**Prospect :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:27
|
||
msgid ""
|
||
"Someone who becomes aware of your company or someone who you decide to "
|
||
"pursue for a sale, even if they don't know about your company yet."
|
||
msgstr ""
|
||
"Quelqu'un qui s'intéresse à votre entreprise ou quelqu'un que vous décidez "
|
||
"de suivre pour une vente, même si elle ne connait pas encore votre "
|
||
"entreprise."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:34
|
||
msgid "**Opportunity :**"
|
||
msgstr "**Opportunité :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:32
|
||
msgid ""
|
||
"A lead that has shown an interest in knowing more about your "
|
||
"products/services and therefore has been handed over to a sales "
|
||
"representative"
|
||
msgstr ""
|
||
"Un prospect qui a montré un intérêt pour en savoir plus sur vos "
|
||
"produits/services et a donc été dirigé vers un commercial"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:39
|
||
msgid "**Customer :**"
|
||
msgstr "**Client :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:37
|
||
msgid ""
|
||
"In Odoo CRM, a customer refers to any contact within your database, whether "
|
||
"it is a lead, an opportunity, a client or a company."
|
||
msgstr ""
|
||
"Dans Odoo CRM, un client désigne tout contact dans votre base de données, "
|
||
"que ce soit un prospect, une opportunité, un client ou une entreprise."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:45
|
||
msgid "**Key Performance Indicator (KPI)** :"
|
||
msgstr "**Key Performance Indicator (KPI) - Indicateur Clé de Performance :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:42
|
||
msgid ""
|
||
"A KPI is a measurable value that demonstrates how effectively a company is "
|
||
"achieving key business objectives. Organizations use KPIs to evaluate their "
|
||
"success at reaching targets."
|
||
msgstr ""
|
||
"Un KPI est une valeur mesurable qui montre l'efficacité d'une entreprise "
|
||
"dans la réalisation de ses objectifs d'affaires. Les organisations utilisent"
|
||
" les KPI pour évaluer leur capacité à atteindre des cibles."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:51
|
||
msgid "**Lead scoring** :"
|
||
msgstr "**Notation de prospect :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:48
|
||
msgid ""
|
||
"System assigning a positive or negative score to prospects according to "
|
||
"their web activity and personal informations in order to determine whether "
|
||
"they are \"ready for sales\" or not."
|
||
msgstr ""
|
||
"Système attribuant une note positive ou négative à des prospects en fonction"
|
||
" de leur activité et informations personnelles sur le Web, afin de "
|
||
"déterminer s'ils sont «prêts pour la vente» ou non."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:62
|
||
msgid "**Kanban view :**"
|
||
msgstr "** Vue Kanban :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:54
|
||
msgid ""
|
||
"In Odoo, the Kanban view is a workflow visualisation tool halfway between a "
|
||
"`list view "
|
||
"<https://www.odoo.com/documentation/11.0/reference/views.html#lists>`__ and "
|
||
"a non-editable `form view "
|
||
"<https://www.odoo.com/documentation/11.0/reference/views.html#forms>`__ and "
|
||
"displaying records as \"cards\". Records may be grouped in columns for use "
|
||
"in workflow visualisation or manipulation (e.g. tasks or work-progress "
|
||
"management), or ungrouped (used simply to visualize records)."
|
||
msgstr ""
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:66
|
||
msgid "**List view :**"
|
||
msgstr "**Vue Liste :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:65
|
||
msgid ""
|
||
"View allowing you to see your objects (contacts, companies, tasks, etc.) "
|
||
"listed in a table."
|
||
msgstr ""
|
||
"une vue vous permettant de voir vos objets (contacts, entreprises, tâches, "
|
||
"etc.) listées dans un tableau."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:71
|
||
msgid "**Lead generation:**"
|
||
msgstr "**Génération de prospects :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:69
|
||
msgid ""
|
||
"Process by which a company collects relevant datas about potential customers"
|
||
" in order to enable a relationship and to push them further down the sales "
|
||
"cycle."
|
||
msgstr ""
|
||
"Processus par lequel une entreprise recueille des données pertinentes sur "
|
||
"des clients potentiels afin d'établir une relation et de les pousser plus "
|
||
"loin dans le cycle de vente."
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:76
|
||
msgid "**Campaign:**"
|
||
msgstr "**Campagnes :**"
|
||
|
||
#: ../../crm/overview/main_concepts/terminologies.rst:74
|
||
msgid ""
|
||
"Coordinated set of actions sent via various channels to a target audience "
|
||
"and whose goal is to generate leads. In Odoo CRM, you can link a lead to the"
|
||
" campaign which he comes from in order to measure its efficiency."
|
||
msgstr ""
|
||
"Ensemble coordonné d'actions envoyés par différents canaux à un public cible"
|
||
" et dont le but est de générer des prospects. Dans Odoo CRM, vous pouvez "
|
||
"lier un prospect à la campagne qui l'a amené à vous, afin de mesurer son "
|
||
"efficacité."
|
||
|
||
#: ../../crm/overview/process.rst:3
|
||
msgid "Process Overview"
|
||
msgstr "Vue d'ensemble des processus"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:3
|
||
msgid "Generating leads with Odoo CRM"
|
||
msgstr "Création de prospects avec le module CRM d'Odoo"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:6
|
||
msgid "What is lead generation?"
|
||
msgstr "Qu'est ce que la génération de pistes ?"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:8
|
||
msgid ""
|
||
"Lead generation is the process by which a company acquires leads and "
|
||
"collects relevant datas about potential customers in order to enable a "
|
||
"relationship and to turn them into customers."
|
||
msgstr ""
|
||
"La génération de prospects est le processus par lequel une société acquiert "
|
||
"des prospects et recueille des données pertinentes sur ces clients "
|
||
"potentiels afin d'établir une relation et de les transformer en clients."
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:12
|
||
msgid ""
|
||
"For example, a website visitor who fills in your contact form to know more "
|
||
"about your products and services becomes a lead for your company. Typically,"
|
||
" a Customer Relationship Management tool such as Odoo CRM is used to "
|
||
"centralize, track and manage leads."
|
||
msgstr ""
|
||
"Par exemple, un visiteur du site web qui remplit votre formulaire de contact"
|
||
" pour en savoir plus sur vos produits et services, devient un prospect pour "
|
||
"votre entreprise. En règle générale, un outil de Gestion de la Relation "
|
||
"Client comme le module CRM d'Odoo est utilisé pour centraliser, suivre et "
|
||
"gérer les prospects."
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:18
|
||
msgid "Why is lead generation important for my business?"
|
||
msgstr ""
|
||
"Pourquoi la génération de prospects est importante pour mon entreprise?"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:20
|
||
msgid ""
|
||
"Generating a constant flow of high-quality leads is one of the most "
|
||
"important responsibility of a marketing team. Actually, a well-managed lead "
|
||
"generation process is like the fuel that will allow your company to deliver "
|
||
"great performances - leads bring meetings, meetings bring sales, sales bring"
|
||
" revenue and more work."
|
||
msgstr ""
|
||
"La génération d'un flux constant de prospects de haute qualité est l'une des"
|
||
" plus importantes responsabilités d'une équipe marketing. En fait, un "
|
||
"processus de génération de prospects bien géré est comme le carburant qui "
|
||
"permettra à votre entreprise d'atteindre de grandes performances - des "
|
||
"prospects amènent à des réunions, des réunions amènent des ventes, des "
|
||
"ventes apportent des revenus et plus de travail."
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:27
|
||
msgid "How to generate leads with Odoo CRM?"
|
||
msgstr "Comment générer des prospects avec le module CRM d'Odoo ?"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:29
|
||
msgid ""
|
||
"Leads can be captured through many sources - marketing campaigns, "
|
||
"exhibitions and trade shows, external databases, etc. The most common "
|
||
"challenge is to successfully gather all the data and to track any lead "
|
||
"activity. Storing leads information in a central place such as Odoo CRM will"
|
||
" release you of these worries and will help you to better automate your lead"
|
||
" generation process, share information with your teams and analyze your "
|
||
"sales processes easily."
|
||
msgstr ""
|
||
"Les prospects peuvent être obtenus par de nombreuses sources - des campagnes"
|
||
" de marketing, des expositions et des foires commerciales, des bases de "
|
||
"données externes, etc. Le défi le plus commun est de rassembler avec succès "
|
||
"toutes ces données et de suivre toute activité des prospects. Stockage des "
|
||
"informations sur les pistes dans un endroit central, comme le module CRM "
|
||
"d'Odoo vous libère de ces soucis et vous aidera à mieux automatiser votre "
|
||
"processus de génération de pistes, de partager les informations avec vos "
|
||
"équipes et d'analyser facilement vos processus de vente."
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:37
|
||
msgid "Odoo CRM provides you with several methods to generate leads:"
|
||
msgstr ""
|
||
"le module CRM d'Odoo vous propose plusieurs méthodes pour générer des "
|
||
"prospects :"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:39
|
||
msgid ":doc:`../../leads/generate/emails`"
|
||
msgstr ":doc:`../../leads/generate/emails`"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:41
|
||
msgid ""
|
||
"An inquiry email sent to one of your company's generic email addresses can "
|
||
"automatically generate a lead or an opportunity."
|
||
msgstr ""
|
||
"Un courriel de demande d'informations envoyé à l'une des adresses email "
|
||
"génériques de votre entreprise peut générer automatiquement un prospect ou "
|
||
"une opportunité."
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:44
|
||
msgid ":doc:`../../leads/generate/manual`"
|
||
msgstr ":doc:`../../leads/generate/manual`"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:46
|
||
msgid ""
|
||
"You may want to follow up with a prospective customer met briefly at an "
|
||
"exhibition who gave you his business card. You can manually create a new "
|
||
"lead and enter all the needed information."
|
||
msgstr ""
|
||
"Vous voudriez suivre un client potentiel rencontré brièvement lors d'une "
|
||
"exposition et qui vous a donné sa carte de visite. Vous pouvez créer "
|
||
"manuellement un nouveau prospect et saisir toutes les informations "
|
||
"nécessaires."
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:50
|
||
msgid ":doc:`../../leads/generate/website`"
|
||
msgstr ":doc:`../../leads/generate/website`"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:52
|
||
msgid ""
|
||
"A website visitor who fills in a form automatically generates a lead or an "
|
||
"opportunity in Odoo CRM."
|
||
msgstr ""
|
||
"Un visiteur du site web qui remplit un formulaire génère automatiquement un "
|
||
"prospect ou une opportunité dans le module CRM d'Odoo."
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:55
|
||
msgid ":doc:`../../leads/generate/import`"
|
||
msgstr ":doc:`../../leads/generate/import`"
|
||
|
||
#: ../../crm/overview/process/generate_leads.rst:57
|
||
msgid ""
|
||
"You can provide your salespeople lists of prospects - for example for a cold"
|
||
" emailing or a cold calling campaign - by importing them from any CSV file."
|
||
msgstr ""
|
||
"Vous pouvez fournir des listes de prospects à vos vendeurs - par exemple "
|
||
"pour un emailing ou une campagne d'appels - en les important depuis un "
|
||
"fichier CSV."
|
||
|
||
#: ../../crm/overview/started.rst:3
|
||
msgid "Getting started"
|
||
msgstr "Commencer"
|
||
|
||
#: ../../crm/overview/started/setup.rst:3
|
||
msgid "How to setup your teams, sales process and objectives?"
|
||
msgstr ""
|
||
"Comment configurez vos équipes, vos processus de vente et vos objectifs ?"
|
||
|
||
#: ../../crm/overview/started/setup.rst:5
|
||
msgid ""
|
||
"This quick step-by-step guide will lead you through Odoo CRM and help you "
|
||
"handle your sales funnel easily and constantly manage your sales funnel from"
|
||
" lead to customer."
|
||
msgstr ""
|
||
"Ce manuel rapide pas à pas vous guidera à travers le module CRM d'Odoo et "
|
||
"vous aidera à gérer votre entonnoir de ventes facilement, des prospects aux "
|
||
"clients."
|
||
|
||
#: ../../crm/overview/started/setup.rst:12
|
||
msgid ""
|
||
"Create your database from `www.odoo.com/start "
|
||
"<http://www.odoo.com/start>`__, select the CRM icon as first app to install,"
|
||
" fill in the form and click on *Create now*. You will automatically be "
|
||
"directed to the module when the database is ready."
|
||
msgstr ""
|
||
"Créez votre base de données sur `www.odoo.com/start "
|
||
"<http://www.odoo.com/start>`__, sélectionnez l'icône de CRM comme première "
|
||
"application à installer, remplissez le formulaire et cliquez sur *Créer "
|
||
"maintenant*. Vous serez automatiquement redirigé vers le module lorsque la "
|
||
"base de données sera prête."
|
||
|
||
#: ../../crm/overview/started/setup.rst:22
|
||
msgid ""
|
||
"You will notice that the installation of the CRM module has created the "
|
||
"submodules Chat, Calendar and Contacts. They are mandatory so that every "
|
||
"feature of the app is running smoothly."
|
||
msgstr ""
|
||
"Vous noterez que l'installation du module CRM a entraîné l'installtion des "
|
||
"modules Chat, Calendrier et Contacts. Ils sont nécessaires pour que "
|
||
"l'application fonctionne correctement."
|
||
|
||
#: ../../crm/overview/started/setup.rst:27
|
||
msgid "Introduction to the Sales Planner"
|
||
msgstr "Introduction au Planificateur des Ventes"
|
||
|
||
#: ../../crm/overview/started/setup.rst:29
|
||
msgid ""
|
||
"The Sales Planner is a useful step-by-step guide created to help you "
|
||
"implement your sales funnel and define your sales objectives easier. We "
|
||
"strongly recommend you to go through every step of the tool the first time "
|
||
"you use Odoo CRM and to follow the requirements. Your input are strictly "
|
||
"personal and intended as a personal guide and mentor into your work. As it "
|
||
"does not interact with the backend, you are free to adapt any detail "
|
||
"whenever you feel it is needed."
|
||
msgstr ""
|
||
"Le planificateur de vente est un guide pas à pas utile créé pour vous aider "
|
||
"à définir plus facilement votre entonnoir de ventes et vos objectifs de "
|
||
"ventes. Nous vous recommandons fortement de passer par toutes les étapes de "
|
||
"cet outil la première fois que vous utilisez le module CRM d'Odoo, et d'en "
|
||
"suivre les exigences. Vos commentaires sont strictement personnels et "
|
||
"servent de guide personnel et de tuteur dans votre travail. Comme il n'a pas"
|
||
" d'interaction avec le système principal, vous êtes libre d'adapter tous les"
|
||
" détails chaque fois que vous le jugez nécessaire."
|
||
|
||
#: ../../crm/overview/started/setup.rst:37
|
||
msgid ""
|
||
"You can reach the Sales Planner from anywhere within the CRM module by "
|
||
"clicking on the progress bar located on the upper-right side of your screen."
|
||
" It will show you how far you are in the use of the Sales Planner."
|
||
msgstr ""
|
||
"Vous pouvez accéder au planificateur des ventes n'importe où dans le module "
|
||
"CRM en cliquant sur la barre de progression située sur le côté supérieur "
|
||
"droit de votre écran. Cette barre vous indique votre progression dans "
|
||
"l'utilisation du planificateur des ventes."
|
||
|
||
#: ../../crm/overview/started/setup.rst:46
|
||
msgid "Set up your first sales team"
|
||
msgstr "Configurez votre première équipe de vente"
|
||
|
||
#: ../../crm/overview/started/setup.rst:49
|
||
msgid "Create a new team"
|
||
msgstr "Créez une nouvelle équipe"
|
||
|
||
#: ../../crm/overview/started/setup.rst:51
|
||
msgid ""
|
||
"A Direct Sales team is created by default on your instance. You can either "
|
||
"use it or create a new one. Refer to the page "
|
||
":doc:`../../salesteam/setup/create_team` for more information."
|
||
msgstr ""
|
||
"Une équipe Ventes Directes est créée par défaut dans votre instance. Vous "
|
||
"pouvez soit l'utiliser soit en créer une nouvelle. Référez-vous à la page "
|
||
":doc:`../../salesteam/setup/create_team` pour plus d'informations."
|
||
|
||
#: ../../crm/overview/started/setup.rst:56
|
||
msgid "Assign salespeople to your sales team"
|
||
msgstr "Affectez des vendeurs à votre équipe de vente"
|
||
|
||
#: ../../crm/overview/started/setup.rst:58
|
||
msgid ""
|
||
"When your sales teams are created, the next step is to link your salespeople"
|
||
" to their team so they will be able to work on the opportunities they are "
|
||
"supposed to receive. For example, if within your company Tim is selling "
|
||
"products and John is selling maintenance contracts, they will be assigned to"
|
||
" different teams and will only receive opportunities that make sense to "
|
||
"them."
|
||
msgstr ""
|
||
"Lorsque vos équipes de vente sont créées, l'étape suivante consiste à relier"
|
||
" vos vendeurs à leur équipe afin qu'ils soient en mesure de travailler sur "
|
||
"les opportunités qu'ils vont recevoir. Par exemple, si dans votre entreprise"
|
||
" Tim vend des produits et John des contrats de maintenance, ils seront "
|
||
"affectés à des équipes différentes et ne recevront que les opportunités qui "
|
||
"leur correspondent."
|
||
|
||
#: ../../crm/overview/started/setup.rst:65
|
||
msgid ""
|
||
"In Odoo CRM, you can create a new user on the fly and assign it directly to "
|
||
"a sales team. From the **Dashboard**, click on the button **More** of your "
|
||
"selected sales team, then on **Settings**. Then, under the **Assignation** "
|
||
"section, click on **Create** to add a new salesperson to the team."
|
||
msgstr ""
|
||
"Dans le module CRM d'Odoo, vous pouvez créer un nouvel utilisateur à la "
|
||
"volée et l'attribuer directement à une équipe de vente. Depuis le **Tableau "
|
||
"de bord**, cliquez sur le bouton **Plus** de votre équipe de vente "
|
||
"concernée, puis sur **Configuration**. Puis, sous la section **Membres de "
|
||
"l'équipe**, cliquez sur **Ajouter** pour ajouter un nouveau vendeur à "
|
||
"l'équipe."
|
||
|
||
#: ../../crm/overview/started/setup.rst:71
|
||
msgid ""
|
||
"From the **Create: salesman** pop up window (see screenshot below), you can "
|
||
"assign someone on your team:"
|
||
msgstr ""
|
||
"Depuis la fenêtre pop-up **Ajouter Membres de l'équipe** (voir capture "
|
||
"d'écran ci-dessous), vous pouvez affecter quelqu'un à votre équipe :"
|
||
|
||
#: ../../crm/overview/started/setup.rst:74
|
||
msgid ""
|
||
"Either your salesperson already exists in the system and you will just need "
|
||
"to click on it from the drop-down list and it will be assigned to the team"
|
||
msgstr ""
|
||
"Soit votre vendeur existe déjà dans le système et vous aurez juste à le "
|
||
"sélectionner dans la liste déroulante et il sera affecté à l'équipe"
|
||
|
||
#: ../../crm/overview/started/setup.rst:77
|
||
msgid ""
|
||
"Or you want to assign a new salesperson that doesn't exist into the system "
|
||
"yet - you can do it by creating a new user on the fly from the sales team. "
|
||
"Just enter the name of your new salesperson and click on Create (see below) "
|
||
"to create a new user into the system and directly assign it to your team. "
|
||
"The new user will receive an invite email to set his password and log into "
|
||
"the system. Refer to :doc:`../../salesteam/manage/create_salesperson` for "
|
||
"more information about that process"
|
||
msgstr ""
|
||
"Soit vous souhaitez affecter un nouveau vendeur qui n'existe pas encore dans"
|
||
" le système - vous pouvez le faire en créant un nouvel utilisateur à la "
|
||
"volée dans l'équipe de vente. Il suffit de cliquez sur Créer (voir ci-"
|
||
"dessous) pour créer un nouvel utilisateur dans le système et l'affecter à "
|
||
"votre équipe directement. Le nouvel utilisateur recevra une invitation par "
|
||
"courriel pour définir son mot de passe et se connecter au système. Reportez-"
|
||
"vous à :doc:`../../salesteam/manage/create_salesperson` pour plus "
|
||
"d'informations sur ce processus"
|
||
|
||
#: ../../crm/overview/started/setup.rst:90
|
||
msgid "Set up your pipeline"
|
||
msgstr "Configurez votre pipeline"
|
||
|
||
#: ../../crm/overview/started/setup.rst:92
|
||
msgid ""
|
||
"Now that your sales team is created and your salespeople are linked to it, "
|
||
"you will need to set up your pipeline -create the process by which your team"
|
||
" will generate, qualify and close opportunities through your sales cycle. "
|
||
"Refer to the document :doc:`../../salesteam/setup/organize_pipeline` to "
|
||
"define the stages of your pipeline."
|
||
msgstr ""
|
||
"Maintenant que votre équipe de vente est créée et vos vendeurs en font "
|
||
"partie, vous devez configurer votre pipeline - créer le processus par lequel"
|
||
" votre équipe va générer, qualifier et clore des opportunités grâce à votre "
|
||
"cycle de vente. Référez-vous au document "
|
||
":doc:`../../salesteam/setup/organize_pipeline` pour définir les étapes de "
|
||
"votre pipeline."
|
||
|
||
#: ../../crm/overview/started/setup.rst:99
|
||
msgid "Set up incoming email to generate opportunities"
|
||
msgstr "Configurez la réception des courriels pour générer des opportunités"
|
||
|
||
#: ../../crm/overview/started/setup.rst:101
|
||
msgid ""
|
||
"In Odoo CRM, one way to generate opportunities into your sales team is to "
|
||
"create a generic email address as a trigger. For example, if the personal "
|
||
"email address of your Direct team is `direct@mycompany.example.com "
|
||
"<mailto:direct@mycompany.example.com>`__\\, every email sent will "
|
||
"automatically create a new opportunity into the sales team."
|
||
msgstr ""
|
||
"Dans le module CRM d'Odoo, une façon de générer des opportunités dans votre "
|
||
"équipe de vente est de créer une adresse email générique comme déclencheur. "
|
||
"Par exemple, si l'adresse email de votre équipe de Ventes Directes est "
|
||
"`direct@mycompany.example.com <mailto:direct@mycompany.example.com>`__\\, "
|
||
"chaque courriel reçu crée automatiquement une nouvelle opportunité dans "
|
||
"l'équipe de vente."
|
||
|
||
#: ../../crm/overview/started/setup.rst:108
|
||
msgid "Refer to the page :doc:`../../leads/generate/emails` to set it up."
|
||
msgstr ""
|
||
"Référez-vous à la page :doc:`../../leads/generate/emails` pour le "
|
||
"configurer."
|
||
|
||
#: ../../crm/overview/started/setup.rst:111
|
||
msgid "Automate lead assignation"
|
||
msgstr "Automatisez l'affectation des prospects"
|
||
|
||
#: ../../crm/overview/started/setup.rst:113
|
||
msgid ""
|
||
"If your company generates a high volume of leads every day, it could be "
|
||
"useful to automate the assignation so the system will distribute all your "
|
||
"opportunities automatically to the right department."
|
||
msgstr ""
|
||
"Si votre entreprise génère un important volume de prospects chaque jour, il "
|
||
"pourrait être utile d'en automatiser l'affectation pour que le système "
|
||
"distribue automatiquement toutes vos opportunités au bon service."
|
||
|
||
#: ../../crm/overview/started/setup.rst:117
|
||
msgid ""
|
||
"Refer to the document :doc:`../../leads/manage/automatic_assignation` for "
|
||
"more information."
|
||
msgstr ""
|
||
"Référez-vous au document :doc:`../../leads/manage/automatic_assignation` "
|
||
"pour plus d'informations."
|
||
|
||
#: ../../crm/reporting.rst:3
|
||
msgid "Reporting"
|
||
msgstr "Rapport"
|
||
|
||
#: ../../crm/reporting/analysis.rst:3
|
||
msgid ""
|
||
"How to analyze the sales performance of your team and get customize reports"
|
||
msgstr ""
|
||
"Comment analyser la performance des ventes de votre équipe et obtenir des "
|
||
"rapports personnalisés"
|
||
|
||
#: ../../crm/reporting/analysis.rst:5
|
||
msgid ""
|
||
"As a manager, you need to constantly monitor your team's performance in "
|
||
"order to help you take accurate and relevant decisions for the company. "
|
||
"Therefore, the **Reporting** section of **Odoo Sales** represents a very "
|
||
"important tool that helps you get a better understanding of where your "
|
||
"company's strengths, weaknesses and opportunities are, showing you trends "
|
||
"and forecasts for key metrics such as the number of opportunities and their "
|
||
"expected revenue over time , the close rate by team or the length of sales "
|
||
"cycle for a given product or service."
|
||
msgstr ""
|
||
"En tant que manager, vous devez surveiller en permanence les performances de"
|
||
" votre équipe afin de vous aider à prendre des décisions précises et "
|
||
"pertinentes pour l'entreprise. Par conséquent, la section **Rapports** de "
|
||
"**Odoo Ventes** est un outil très important qui vous aide à obtenir une "
|
||
"meilleure compréhension d'où sont les forces, les faiblesses et les "
|
||
"opportunités de votre entreprise, vous montrant les tendances et les "
|
||
"prévisions d'indicateurs clés tels que la nombre d'opportunités et leur "
|
||
"chiffre d'affaires attendu au fil du temps, le taux de cloture par équipe ou"
|
||
" la longueur du cycle de vente pour un produit ou un service donné."
|
||
|
||
#: ../../crm/reporting/analysis.rst:14
|
||
msgid ""
|
||
"Beyond these obvious tracking sales funnel metrics, there are some other "
|
||
"KPIs that can be very valuable to your company when it comes to judging "
|
||
"sales funnel success."
|
||
msgstr ""
|
||
"Au-delà de ces mesures évidentes autour de l'entonnoir des ventes, se "
|
||
"trouvent d'autres indicateurs de performance clés qui peuvent être très "
|
||
"précieux pour votre entreprise quand vient le moment de juger le succès de "
|
||
"l'entonnoir de Ventes."
|
||
|
||
#: ../../crm/reporting/analysis.rst:19
|
||
msgid "Review pipelines"
|
||
msgstr "Passer en revue les pipelines"
|
||
|
||
#: ../../crm/reporting/analysis.rst:21
|
||
msgid ""
|
||
"You will have access to your sales funnel performance from the **Sales** "
|
||
"module, by clicking on :menuselection:`Sales --> Reports --> Pipeline "
|
||
"analysis`. By default, the report groups all your opportunities by stage "
|
||
"(learn more on how to create and customize stage by reading "
|
||
":doc:`../salesteam/setup/organize_pipeline`) and expected revenues for the "
|
||
"current month. This report is perfect for the **Sales Manager** to "
|
||
"periodically review the sales pipeline with the relevant sales teams. Simply"
|
||
" by accessing this basic report, you can get a quick overview of your actual"
|
||
" sales performance."
|
||
msgstr ""
|
||
"Vous aurez accès à la performance de votre entonnoir de ventes dans le "
|
||
"module **Ventes**, en cliquant sur :menuselection:`Ventes --> Rapports --> "
|
||
"Pipeline`. Par défaut, le rapport regroupe toutes vos opportunités par étape"
|
||
" (en savoir plus sur la façon de créer et personnaliser les étapes en lisant"
|
||
" :doc:`../salesteam/setup/organize_pipeline`) et par revenus attendus pour "
|
||
"le mois en cours. Ce rapport est parfait pour le **Directeur Commercial** "
|
||
"pour examiner périodiquement le pipeline des ventes avec les équipes de "
|
||
"vente. Juste avec ce rapport de base, vous pouvez obtenir un aperçu rapide "
|
||
"de vos performances de vente réelles."
|
||
|
||
#: ../../crm/reporting/analysis.rst:30
|
||
msgid ""
|
||
"You can add a lot of extra data to your report by clicking on the "
|
||
"**measures** icon, such as :"
|
||
msgstr ""
|
||
"Vous pouvez ajouter des données supplémentaire à votre rapport en cliquant "
|
||
"sur les icônes **mesures**, tels que :"
|
||
|
||
#: ../../crm/reporting/analysis.rst:33
|
||
msgid "Expected revenue."
|
||
msgstr "Revenus attendus"
|
||
|
||
#: ../../crm/reporting/analysis.rst:35
|
||
msgid "overpassed deadline."
|
||
msgstr "date limite dépassée."
|
||
|
||
#: ../../crm/reporting/analysis.rst:37
|
||
msgid ""
|
||
"Delay to assign (the average time between lead creation and lead "
|
||
"assignment)."
|
||
msgstr ""
|
||
"Temps pour attribuer (le temps moyen entre la création d'une piste et son "
|
||
"affectation)."
|
||
|
||
#: ../../crm/reporting/analysis.rst:40
|
||
msgid "Delay to close (average time between lead assignment and close)."
|
||
msgstr ""
|
||
"Temps pour fermer (le temps moyen entre l'affectation d'une piste et sa "
|
||
"clôture)."
|
||
|
||
#: ../../crm/reporting/analysis.rst:42
|
||
msgid "the number of interactions per opportunity."
|
||
msgstr "Le nombre d'interactions par opportunité"
|
||
|
||
#: ../../crm/reporting/analysis.rst:44
|
||
msgid "etc."
|
||
msgstr "etc."
|
||
|
||
#: ../../crm/reporting/analysis.rst:50
|
||
msgid ""
|
||
"By clicking on the **+** and **-** icons, you can drill up and down your "
|
||
"report in order to change the way your information is displayed. For "
|
||
"example, if I want to see the expected revenues of my **Direct Sales** team,"
|
||
" I need to click on the **+** icon on the vertical axis then on **Sales "
|
||
"Team**."
|
||
msgstr ""
|
||
"En cliquant sur les icônes **+** et **-**, vous pouvez explorer votre "
|
||
"rapport vers l'avant ou l'arrière afin de changer la façon dont "
|
||
"l'information est affichée. Par exemple, si je veux voir les revenus "
|
||
"attendus de mon équipe **Ventes Directes**, je dois cliquer sur l'icône **+ "
|
||
"** sur l'axe vertical puis sur **Equipe de Ventes**."
|
||
|
||
#: ../../crm/reporting/analysis.rst:55
|
||
msgid ""
|
||
"Depending on the data you want to highlight, you may need to display your "
|
||
"reports in a more visual view. Odoo **CRM** allows you to transform your "
|
||
"report in just a click thanks to 3 graph views : **Pie Chart**, **Bar "
|
||
"Chart** and **Line Chart**. These views are accessible through the icons "
|
||
"highlighted on the screenshot below."
|
||
msgstr ""
|
||
"Selon les données que vous souhaitez mettre en évidence, vous devrez peut-"
|
||
"être afficher vos rapports d'une façon plus visuelle. Odoo **CRM** vous "
|
||
"permet de transformer votre rapport en un seul clic grâce à 3 vues "
|
||
"graphiques : **Diagramme**, **Graphique en Barres** et **Courbe**. Ces vues "
|
||
"sont accessibles via les icônes mises en évidence sur la capture d'écran ci-"
|
||
"dessous."
|
||
|
||
#: ../../crm/reporting/analysis.rst:65
|
||
msgid "Customize reports"
|
||
msgstr "Rapports personnalisés"
|
||
|
||
#: ../../crm/reporting/analysis.rst:67
|
||
msgid ""
|
||
"You can easily customize your analysis reports depending on the **KPIs** "
|
||
"(see :doc:`../overview/main_concepts/terminologies`) you want to access. To "
|
||
"do so, use the **Advanced search view** located in the right hand side of "
|
||
"your screen, by clicking on the magnifying glass icon at the end of the "
|
||
"search bar button. This function allows you to highlight only selected data "
|
||
"on your report. The **filters** option is very useful in order to display "
|
||
"some categories of opportunities, while the **Group by** option improves the"
|
||
" readability of your reports according to your needs. Note that you can "
|
||
"filter and group by any existing field from your CRM, making your "
|
||
"customization very flexible and powerful."
|
||
msgstr ""
|
||
"Vous pouvez facilement personnaliser vos rapports d'analyse en fonction des "
|
||
"**indicateurs de performance clés** (voir "
|
||
":doc:`../overview/main_concepts/terminologies`) auquels vous souhaitez "
|
||
"accéder. Pour ce faire, utilisez la **Vue Recherche Avancée** situé dans la "
|
||
"partie droite de votre écran, en cliquant sur l'icône de loupe à la fin de "
|
||
"la barre de recherche. Cette fonction vous permet de mettre en évidence "
|
||
"seulement les données sélectionnées sur votre rapport. L'option **Filtres** "
|
||
"est très utile pour afficher certaines catégories d'opportunités, alors que "
|
||
"l'option **Regrouper par** améliore la lisibilité de vos rapports selon vos "
|
||
"besoins. Notez que vous pouvez filtrer et grouper par tout champ existant de"
|
||
" votre CRM, ce qui rend votre personnalisation très flexible et puissante."
|
||
|
||
#: ../../crm/reporting/analysis.rst:82
|
||
msgid ""
|
||
"You can save and reuse any customized filter by clicking on **Favorites** "
|
||
"from the **Advanced search view** and then on **Save current search**. The "
|
||
"saved filter will then be accessible from the **Favorites** menu."
|
||
msgstr ""
|
||
"Vous pouvez enregistrer et réutiliser un filtre personnalisé en cliquant sur"
|
||
" **Favoris** dans la **vue Recherche avancée**, puis sur **Enregistrer la "
|
||
"recherche actuelle**. Le filtre sera alors accessible depuis le menu "
|
||
"**Favoris**."
|
||
|
||
#: ../../crm/reporting/analysis.rst:87
|
||
msgid ""
|
||
"Here are a few examples of customized reports that you can use to monitor "
|
||
"your sales' performances :"
|
||
msgstr ""
|
||
"Voici quelques exemples de rapports personnalisés que vous pouvez utiliser "
|
||
"pour surveiller vos performances de ventes :"
|
||
|
||
#: ../../crm/reporting/analysis.rst:91
|
||
msgid "Evaluate the current pipeline of each of your salespeople"
|
||
msgstr "Analyser le pipeline en cours de chacun de vos vendeurs"
|
||
|
||
#: ../../crm/reporting/analysis.rst:93
|
||
msgid ""
|
||
"From your pipeline analysis report, make sure first that the **Expected "
|
||
"revenue** option is selected under the **Measures** drop-down list. Then, "
|
||
"use the **+** and **-** icons and add **Salesperson** and **Stage** to your "
|
||
"vertical axis, and filter your desired salesperson. Then click on the "
|
||
"**graph view** icon to display a visual representation of your salespeople "
|
||
"by stage. This custom report allows you to easily overview the sales "
|
||
"activities of your salespeople."
|
||
msgstr ""
|
||
"Depuis votre rapport d'analyse de pipeline, assurez-vous d'abord que "
|
||
"l'option **Chiffre d'affaires prévu** est sélectionnée dans la liste "
|
||
"déroulante des **Mesures**. Ensuite, utilisez les icônes **+** et **-**, "
|
||
"ajoutez **Vendeur** et **Etape** à votre axe vertical, et filtrer sur les "
|
||
"vendeur choisis. Cliquez ensuite sur l'icône **Vue graphique** pour afficher"
|
||
" une représentation visuelle de vos vendeurs par étape. Ce rapport "
|
||
"personnalisé vous donne facilement un aperçu des activités de vente de vos "
|
||
"vendeurs."
|
||
|
||
#: ../../crm/reporting/analysis.rst:105
|
||
msgid "Forecast monthly revenue by sales team"
|
||
msgstr "Prévisions du revenu mensuel par équipe de vente"
|
||
|
||
#: ../../crm/reporting/analysis.rst:107
|
||
msgid ""
|
||
"In order to predict monthly revenue and to estimate the short-term "
|
||
"performances of your teams, you need to play with two important metrics : "
|
||
"the **expected revenue** and the **expected closing**."
|
||
msgstr ""
|
||
"Afin de prédire le chiffre d'affaires mensuel et d'estimer les performances "
|
||
"à court terme de vos équipes, vous devez jouer avec deux paramètres "
|
||
"importants: le chiffre d'affaires **prévu** et les clôtures **prévues**."
|
||
|
||
#: ../../crm/reporting/analysis.rst:111
|
||
msgid ""
|
||
"From your pipeline analysis report, make sure first that the **Expected "
|
||
"revenue** option is selected under the **Measures** drop-down list. Then "
|
||
"click on the **+** icon from the vertical axis and select **Sales team**. "
|
||
"Then, on the horizontal axis, click on the **+** icon and select **Expected "
|
||
"closing.**"
|
||
msgstr ""
|
||
"Depuis votre rapport d'analyse de pipeline, assurez-vous d'abord que "
|
||
"l'option **Chiffre d'affaires prévu** est sélectionnée dans la liste "
|
||
"déroulante des **Mesures**."
|
||
|
||
#: ../../crm/reporting/analysis.rst:121
|
||
msgid ""
|
||
"In order to keep your forecasts accurate and relevant, make sure your "
|
||
"salespeople correctly set up the expected closing and the expected revenue "
|
||
"for each one of their opportunities"
|
||
msgstr ""
|
||
"Afin d'obtenir des prévisions précises et pertinentes, assurez-vous que vos "
|
||
"vendeurs aient correctement configuré la clôture prévue et le chiffre "
|
||
"d'affaire attendu pour chacune de leurs opportunités"
|
||
|
||
#: ../../crm/reporting/analysis.rst:126
|
||
msgid ":doc:`../salesteam/setup/organize_pipeline`"
|
||
msgstr ":doc:`../salesteam/setup/organize_pipeline`"
|
||
|
||
#: ../../crm/reporting/review.rst:3
|
||
msgid "How to review my personal sales activities (new sales dashboard)"
|
||
msgstr ""
|
||
"Comment examiner mes activités personnelles de vente (nouveau tableau de "
|
||
"bord des ventes)"
|
||
|
||
#: ../../crm/reporting/review.rst:5
|
||
msgid ""
|
||
"Sales professionals are struggling everyday to hit their target and follow "
|
||
"up on sales activities. They need to access anytime some important metrics "
|
||
"in order to know how they are performing and better organize their daily "
|
||
"work."
|
||
msgstr ""
|
||
"Les professionnels des ventes luttent chaque jour pour toucher leur cible et"
|
||
" suivre leurs activités de vente. Ils ont besoin d'accéder à tout moment à "
|
||
"des indicateurs importants afin de savoir s'ils sont performants et mieux "
|
||
"organiser leur travail quotidien."
|
||
|
||
#: ../../crm/reporting/review.rst:10
|
||
msgid ""
|
||
"Within the Odoo CRM module, every team member has access to a personalized "
|
||
"and individual dashboard with a real-time overview of:"
|
||
msgstr ""
|
||
"Dans le module Odoo CRM, chaque membre de l'équipe a accès à un tableau de "
|
||
"bord personnalisé et individuel avec un aperçu en temps réel de :"
|
||
|
||
#: ../../crm/reporting/review.rst:13
|
||
msgid ""
|
||
"Top priorities: they instantly see their scheduled meetings and next actions"
|
||
msgstr ""
|
||
"Priorités absolues : ils voient instantanément leurs réunions prévues et les"
|
||
" prochaines actions à réaliser"
|
||
|
||
#: ../../crm/reporting/review.rst:16
|
||
msgid ""
|
||
"Sales performances : they know exactly how they perform compared to their "
|
||
"monthly targets and last month activities."
|
||
msgstr ""
|
||
"Performances de vente : ils savent exactement où ils en sont par rapport à "
|
||
"leurs objectifs mensuels et aux ventes du mois précédent."
|
||
|
||
#: ../../crm/reporting/review.rst:26
|
||
msgid "Install the CRM application"
|
||
msgstr "Installez l'application CRM"
|
||
|
||
#: ../../crm/reporting/review.rst:28
|
||
msgid ""
|
||
"In order to manage your sales funnel and track your opportunities, you need "
|
||
"to install the CRM module, from the **Apps** icon."
|
||
msgstr ""
|
||
"Afin de gérer votre entonnoir de ventes et de suivre vos opportunités, vous "
|
||
"devez installer le module de CRM, depuis le module **Applications**."
|
||
|
||
#: ../../crm/reporting/review.rst:35
|
||
msgid "Create opportunities"
|
||
msgstr "Créez des opportunités"
|
||
|
||
#: ../../crm/reporting/review.rst:37
|
||
msgid ""
|
||
"If your pipeline is empty, your sales dashboard will look like the "
|
||
"screenshot below. You will need to create a few opportunities to activate "
|
||
"your dashboard (read the related documentation "
|
||
":doc:`../leads/generate/manual` to learn more)."
|
||
msgstr ""
|
||
"Si votre pipeline est vide, votre tableau de bord de Ventes va ressembler à "
|
||
"la capture d'écran ci-dessous. Vous aurez besoin de créer quelques "
|
||
"opportunités pour activer votre tableau de bord (lisez la documentation "
|
||
":doc:`../leads/generate/manual` pour en savoir plus)."
|
||
|
||
#: ../../crm/reporting/review.rst:45
|
||
msgid ""
|
||
"Your dashboard will update in real-time based on the informations you will "
|
||
"log into the CRM."
|
||
msgstr ""
|
||
"Votre tableau de bord sera mis à jour en temps réel avec les informations "
|
||
"que vous entrerez dans le CRM."
|
||
|
||
#: ../../crm/reporting/review.rst:49
|
||
msgid ""
|
||
"you can click anywhere on the dashboard to get a detailed analysis of your "
|
||
"activities. Then, you can easily create favourite reports and export to "
|
||
"excel."
|
||
msgstr ""
|
||
"vous pouvez cliquer n'importe où sur le tableau de bord pour obtenir une "
|
||
"analyse détaillée de vos activités. Ensuite, vous pouvez facilement créer "
|
||
"vos rapports favoris et exporter des données vers Excel."
|
||
|
||
#: ../../crm/reporting/review.rst:54
|
||
msgid "Daily tasks to process"
|
||
msgstr "Tâches quotidiennes à traiter"
|
||
|
||
#: ../../crm/reporting/review.rst:56
|
||
msgid ""
|
||
"The left part of the sales dashboard (labelled **To Do**) displays the "
|
||
"number of meetings and next actions (for example if you need to call a "
|
||
"prospect or to follow-up by email) scheduled for the next 7 days."
|
||
msgstr ""
|
||
"La partie gauche du tableau de bord de Ventes (étiqueté **A faire**) affiche"
|
||
" le nombre de réunions et les prochaines actions à réaliser (par exemple si "
|
||
"vous avez besoin d'appeler un prospect ou de relancer par courriel) dans les"
|
||
" 7 prochains jours."
|
||
|
||
#: ../../crm/reporting/review.rst:64
|
||
msgid "Meetings"
|
||
msgstr "Rendez-vous"
|
||
|
||
#: ../../crm/reporting/review.rst:66
|
||
msgid ""
|
||
"In the example here above, I see that I have no meeting scheduled for today "
|
||
"and 3 meeting scheduled for the next 7 days. I just have to click on the "
|
||
"**meeting** button to access my calendar and have a view on my upcoming "
|
||
"appointments."
|
||
msgstr ""
|
||
"Dans l'exemple ci-dessus, je vois que je n'ai pas de réunion prévue pour "
|
||
"aujourd'hui et 3 réunions prévues pour les 7 prochains jours. J'ai juste à "
|
||
"cliquer sur le bouton **Rendez-vous** pour accéder à mon calendrier et avoir"
|
||
" une vue de mes prochains rendez-vous."
|
||
|
||
#: ../../crm/reporting/review.rst:75
|
||
msgid "Next actions"
|
||
msgstr "Actions suivantes"
|
||
|
||
#: ../../crm/reporting/review.rst:77
|
||
msgid ""
|
||
"Back on the above example, I have 1 activity requiring an action from me. If"
|
||
" I click on the **Next action** green button, I will be redirected to the "
|
||
"contact form of the corresponding opportunity."
|
||
msgstr ""
|
||
"Revenant sur l'exemple ci-dessus, j'ai 1 activité nécessitant une action de "
|
||
"ma part. Si je clique sur le bouton vert **Actions suivantes**, je serais "
|
||
"redirigé vers le formulaire de contact de l'opportunité correspondante."
|
||
|
||
#: ../../crm/reporting/review.rst:84
|
||
msgid ""
|
||
"Under the **next activity** field, I see that I had planned to send a "
|
||
"brochure by email today. As soon as the activity is completed, I can click "
|
||
"on **done** (or **cancel**) in order to remove this opportunity from my next"
|
||
" actions."
|
||
msgstr ""
|
||
"Sous le champ **Activité suivante**, je vois que j'avais prévu d'envoyer une"
|
||
" brochure par email aujourd'hui. Dès que l'activité est réalisée, je peux "
|
||
"cliquer sur **Fait** (ou **Annulé**) afin de supprimer cette opportunité de "
|
||
"mes prochaines actions."
|
||
|
||
#: ../../crm/reporting/review.rst:90
|
||
msgid ""
|
||
"When one of your next activities is overdue, it will appear in orange in "
|
||
"your dashboard."
|
||
msgstr ""
|
||
"Lorsque l'un de vos activités suivantes est en retard, elle apparaît en "
|
||
"orange dans votre tableau de bord."
|
||
|
||
#: ../../crm/reporting/review.rst:94
|
||
msgid "Performances"
|
||
msgstr "Performances"
|
||
|
||
#: ../../crm/reporting/review.rst:96
|
||
msgid ""
|
||
"The right part of your sales dashboard is about my sales performances. I "
|
||
"will be able to evaluate how I am performing compared to my targets (which "
|
||
"have been set up by my sales manager) and my activities of the last month."
|
||
msgstr ""
|
||
"La partie droite de votre tableau de bord de Ventes concerne vos "
|
||
"performances de vente. Vous pouvez évaluer où vous en êtes par rapport à vos"
|
||
" objectifs (qui ont été mis en place par votre directeur des ventes) et vos "
|
||
"activités du mois précédent."
|
||
|
||
#: ../../crm/reporting/review.rst:105
|
||
msgid "Activities done"
|
||
msgstr "Actions réalisées"
|
||
|
||
#: ../../crm/reporting/review.rst:107
|
||
msgid ""
|
||
"The **activities done** correspond to the next actions that have been "
|
||
"completed (meaning that you have clicked on **done** under the **next "
|
||
"activity** field). When I click on it, I will access a detailed reporting "
|
||
"regarding the activities that I have completed."
|
||
msgstr ""
|
||
"Les **actions réalisées** correspondent aux prochaines actions qui ont été "
|
||
"terminées (ce qui signifie que vous avez cliqué sur **Fait** dans le champ "
|
||
"**Action suivante**). Si vous cliquez dessus, vous accédez à un rapport "
|
||
"détaillé sur les actions que vous avez terminées."
|
||
|
||
#: ../../crm/reporting/review.rst:116
|
||
msgid "Won in opportunities"
|
||
msgstr "Gagné sur les opportunités"
|
||
|
||
#: ../../crm/reporting/review.rst:118
|
||
msgid ""
|
||
"This section will sum up the expected revenue of all the opportunities "
|
||
"within my pipeline with a stage **Won**."
|
||
msgstr ""
|
||
"Cette section cumulera les chiffres d'affaires attendus de toutes les "
|
||
"opportunités de mon pipeline qui ont atteint l'étape **Gagné**."
|
||
|
||
#: ../../crm/reporting/review.rst:125
|
||
msgid "Quantity invoiced"
|
||
msgstr "Quantités facturées"
|
||
|
||
#: ../../crm/reporting/review.rst:127
|
||
msgid ""
|
||
"This section will sum up the amount invoiced to my opportunities. For more "
|
||
"information about the invoicing process, refer to the related documentation:"
|
||
" :doc:`../../accounting/receivables/customer_invoices/overview`"
|
||
msgstr ""
|
||
"Cette section cumulera les montants facturés à partir de mes opportunités. "
|
||
"Pour plus d'informations sur le processus de facturation, reportez-vous à la"
|
||
" documentation "
|
||
":doc:`../../accounting/receivables/customer_invoices/overview`"
|
||
|
||
#: ../../crm/reporting/review.rst:132
|
||
msgid ":doc:`analysis`"
|
||
msgstr ":doc:`analysis`"
|
||
|
||
#: ../../crm/salesteam.rst:3 ../../crm/salesteam/setup.rst:3
|
||
msgid "Sales Team"
|
||
msgstr "Équipe commerciale"
|
||
|
||
#: ../../crm/salesteam/manage.rst:3
|
||
msgid "Manage salespeople"
|
||
msgstr "Gérer les vendeurs"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:3
|
||
msgid "How to create a new salesperson?"
|
||
msgstr "Comment créer un nouveau vendeur ?"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:6
|
||
msgid "Create a new user"
|
||
msgstr "Créez un nouvel utilisateur"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:8
|
||
msgid ""
|
||
"From the Settings module, go to the submenu :menuselection:`Users --> Users`"
|
||
" and click on **Create**. Add first the name of your new salesperson and his"
|
||
" professional email address - the one he will use to log in to his Odoo "
|
||
"instance - and a picture."
|
||
msgstr ""
|
||
"À partir du module Configuration, allez dans le sous-menu "
|
||
":menuselection:`Utilisateurs --> Utilisateurs` et cliquez sur **Créer**. "
|
||
"Ajoutez d'abord le nom de votre nouveau vendeur, son adresse e-mail "
|
||
"professionnelle - celle qu'il utilisera pour se connecter à Odoo -, et une "
|
||
"image."
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:16
|
||
msgid ""
|
||
"Under \"Access Rights\", you can choose which applications your user can "
|
||
"access and use. Different levels of rights are available depending on the "
|
||
"app. For the Sales application, you can choose between three levels:"
|
||
msgstr ""
|
||
"Dans l'onglet « Droits d'accès », vous pouvez choisir les applications "
|
||
"auxquelles l'utilisateur peut accéder. Différents niveaux de droits sont "
|
||
"disponibles en fonction de l'application. Pour l'application de vente, vous "
|
||
"pouvez choisir entre trois niveaux :"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:20
|
||
msgid "**See own leads**: the user will be able to access his own data only"
|
||
msgstr ""
|
||
"**Voir ses propres pistes** : l'utilisateur ne pourra accéder qu'à ses "
|
||
"propres données"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:22
|
||
msgid ""
|
||
"**See all leads**: the user will be able to access all records of every "
|
||
"salesman in the sales module"
|
||
msgstr ""
|
||
"**Voir toutes les pistes** : l'utilisateur accéder à tous les dossiers de "
|
||
"tous les vendeurs dans le module de Ventes"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:25
|
||
msgid ""
|
||
"**Manager**: the user will be able to access the sales configuration as well"
|
||
" as the statistics reports"
|
||
msgstr ""
|
||
"**Gestionnaire** : l'utilisateur accéder à la configuration des Ventes, "
|
||
"ainsi qu'aux rapports statistiques"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:28
|
||
msgid ""
|
||
"When you're done editing the page and have clicked on **Save**, an "
|
||
"invitation email will automatically be sent to the user, from which he will "
|
||
"be able to log into his personal account."
|
||
msgstr ""
|
||
"Lorsque vous aurez terminé l'édition de la page et aurez cliqué sur "
|
||
"**Sauvegarder**, un courriel d'invitation sera automatiquement envoyé à "
|
||
"l'utilisateur, grâce auquel il pourra se connecter à son compte personnel."
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:36
|
||
msgid "Register your user into his sales team"
|
||
msgstr "Affectez votre utilisateur à son équipe de vente"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:38
|
||
msgid ""
|
||
"Your user is now registered in Odoo and can log in to his own session. You "
|
||
"can also add him to the sales team of your choice. From the sales module, go"
|
||
" to your dashboard and click on the **More** button of the desired sales "
|
||
"team, then on **Settings**."
|
||
msgstr ""
|
||
"Votre utilisateur est maintenant enregistré dans Odoo et peut se connecter à"
|
||
" sa propre session. Vous pouvez également l'ajouter à l'équipe de vente de "
|
||
"votre choix. À partir du module de Ventes, allez au tableau de bord et "
|
||
"cliquez sur le bouton **Plus** de l'équipe de vente souhaitée, puis sur "
|
||
"**Configuration**."
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:49
|
||
msgid ""
|
||
"If you need to create a new sales team first, refer to the page "
|
||
":doc:`../setup/create_team`"
|
||
msgstr ""
|
||
"Si vous devez d'abord créer une nouvelle équipe de vente, reportez-vous à la"
|
||
" page :doc:`../setup/create_team`"
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:51
|
||
msgid ""
|
||
"Then, under \"Team Members\", click on **Add** and select the name of your "
|
||
"salesman from the list. The salesperson is now successfully added to your "
|
||
"sales team."
|
||
msgstr ""
|
||
"Puis, sous la rubrique «Membres de l'équipe », cliquez sur **Ajouter** et "
|
||
"sélectionnez le nom de votre vendeur dans la liste. Le vendeur est "
|
||
"maintenant ajouté à votre équipe de vente."
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:60
|
||
msgid ""
|
||
"You can also add a new salesperson on the fly from your sales team even "
|
||
"before he is registered as an Odoo user. From the above screenshot, click on"
|
||
" \"Create\" to add your salesperson and enter his name and email address. "
|
||
"After saving, the salesperson will receive an invite containing a link to "
|
||
"set his password. You will then be able to define his accesses rights under "
|
||
"the :menuselection:`Settings --> Users` menu."
|
||
msgstr ""
|
||
"Vous pouvez également ajouter à la volée un nouveau vendeur à l'équipe de "
|
||
"vente avant même qu'il soit enregistré en tant qu'utilisateur Odoo. Depuis "
|
||
"l'écran ci-dessus, cliquez sur \"Créer\" pour ajouter votre vendeur, et "
|
||
"entrez son nom et son adresse e-mail. Après l'enregistrement, le vendeur "
|
||
"recevra une invitation contenant un lien pour définir son mot de passe. Vous"
|
||
" pourrez alors définir ses droits d'accès dans l'application de "
|
||
"Configuration, sous le menu :menuselection:`Utilisateurs --> Utilisateurs`."
|
||
|
||
#: ../../crm/salesteam/manage/create_salesperson.rst:69
|
||
msgid ":doc:`../setup/create_team`"
|
||
msgstr ":doc:`../setup/create_team`"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:3
|
||
msgid "How to motivate and reward my salespeople?"
|
||
msgstr "Comment motiver et récompenser mes vendeurs ?"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:5
|
||
msgid ""
|
||
"Challenging your employees to reach specific targets with goals and rewards "
|
||
"is an excellent way to reinforce good habits and improve your salespeople "
|
||
"productivity. The **Gamification** app of Odoo gives you simple and creative"
|
||
" ways to motivate and evaluate your employees with real-time recognition and"
|
||
" badges inspired by game mechanics."
|
||
msgstr ""
|
||
"Encourager vos employés à atteindre des cibles précises avec des objectifs "
|
||
"et des récompenses est un excellent moyen de renforcer les bonnes habitudes "
|
||
"et d'améliorer la productivité de vos vendeurs. L'application **Émulation** "
|
||
"d'Odoo vous donne des moyens simples et créatifs pour motiver et évaluer vos"
|
||
" employés avec la reconnaissance en temps réel et des badges inspirés par "
|
||
"l'univers du jeu."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:14
|
||
msgid ""
|
||
"From the **Apps** menu, search and install the **Gamification** module. You "
|
||
"can also install the **CRM gamification** app, which will add some useful "
|
||
"data (goals and challenges) that can be used related to the usage of the "
|
||
"**CRM/Sale** modules."
|
||
msgstr ""
|
||
"Dans le module **Applications**, recherchez et installez le module "
|
||
"**Émulation**. Vous pouvez également installer le module **Émulation CRM**, "
|
||
"qui va ajouter quelques données utiles (objectifs et défis) qui pourront "
|
||
"être utilisées dans les modules **CRM/Vente**."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:23
|
||
msgid "Create a challenge"
|
||
msgstr "Créez un défi"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:25
|
||
msgid ""
|
||
"You will now be able to create your first challenge from the menu "
|
||
":menuselection:`Settings --> Gamification Tools --> Challenges`."
|
||
msgstr ""
|
||
"Vous pouvez maintenant créer votre premier défi dans l'application de "
|
||
"Configuration, sous le menu :menuselection:`Outils de Gamification --> "
|
||
"Challenges`."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:29
|
||
msgid ""
|
||
"As the gamification tool is a one-time technical setup, you will need to "
|
||
"activate the technical features in order to access the configuration. In "
|
||
"order to do so, click on the interrogation mark available from any app "
|
||
"(upper-right) and click on **About** and then **Activate the developer "
|
||
"mode**."
|
||
msgstr ""
|
||
"Comme l'outil d'Émulation est un ancien outil de configuration technique, "
|
||
"vous devez activer les caractéristiques techniques afin d'accéder à sa "
|
||
"configuration. Pour cela, cliquez sur le point d'interrogation disponible à "
|
||
"partir de n'importe quelle application (en haut à droite), puis cliquez sur "
|
||
"**A propos de** et sur **Activer le mode développeur**."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:38
|
||
msgid ""
|
||
"A challenge is a mission that you will send to your salespeople. It can "
|
||
"include one or several goals and is set up for a specific period of time. "
|
||
"Configure your challenge as follows:"
|
||
msgstr ""
|
||
"Un défi est une mission que vous allez envoyer à votre équipe de vente. Il "
|
||
"peut inclure un ou plusieurs objectifs et est mis en place pour une période "
|
||
"de temps spécifique. Configurez votre défi comme suit :"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:42
|
||
msgid "Assign the salespeople to be challenged"
|
||
msgstr "Affectez des vendeurs à défier"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:44
|
||
msgid "Assign a responsible"
|
||
msgstr "Affectez un responsable"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:46
|
||
msgid "Set up the periodicity along with the start and the end date"
|
||
msgstr "Configurer la périodicité ainsi que les étoiles et la date de fin"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:48
|
||
msgid "Select your goals"
|
||
msgstr "Sélectionnez vos objectifs"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:50
|
||
msgid "Set up your rewards (badges)"
|
||
msgstr "Configurez vos récompenses (badges)"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:53
|
||
msgid ""
|
||
"Badges are granted when a challenge is finished. This is either at the end "
|
||
"of a running period (eg: end of the month for a monthly challenge), at the "
|
||
"end date of a challenge (if no periodicity is set) or when the challenge is "
|
||
"manually closed."
|
||
msgstr ""
|
||
"Les badges sont délivrés en fin de défi. Un défi se termine soit à la fin "
|
||
"d'une période (ex: fin de mois pour un défi mensuel), soit par une date de "
|
||
"fin (si une périodicité n'est pas définie) soit par la fermeture manuelle du"
|
||
" défi."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:58
|
||
msgid ""
|
||
"For example, on the screenshot below, I have challenged 2 employees with a "
|
||
"**Monthly Sales Target**. The challenge will be based on 2 goals: the total "
|
||
"amount invoiced and the number of new leads generated. At the end of the "
|
||
"month, the winner will be granted with a badge."
|
||
msgstr ""
|
||
"Par exemple, sur la capture d'écran ci-dessous, j'ai challengé 2 employés "
|
||
"avec un **Objectif Mensuel de Ventes**. Le défi sera basé sur 2 objectifs : "
|
||
"le montant total facturé et le nombre de nouveaux prospects générés. A la "
|
||
"fin du mois, le gagnant sera récompensé avec un badge."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:67
|
||
msgid "Set up goals"
|
||
msgstr "Définissez des objectifs"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:69
|
||
msgid ""
|
||
"The users can be evaluated using goals and numerical objectives to reach. "
|
||
"**Goals** are assigned through **challenges** to evaluate (see here above) "
|
||
"and compare members of a team with each others and through time."
|
||
msgstr ""
|
||
"Les utilisateurs peuvent être évalués à l'aide de buts et d'objectifs "
|
||
"chiffrés à atteindre. Les **Objectifs** sont affectés à des **défis** pour "
|
||
"évaluer (voir ci-dessus) et comparer les membres d'une équipe entre eux et "
|
||
"dans le temps."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:74
|
||
msgid ""
|
||
"You can create a new goal on the fly from a **Challenge**, by clicking on "
|
||
"**Add new item** under **Goals**. You can select any business object as a "
|
||
"goal, according to your company's needs, such as :"
|
||
msgstr ""
|
||
"Vous pouvez créer un nouvel objectif à la volée à partir d'un **Défi**, en "
|
||
"cliquant sur **Ajouter un nouvel élément** sous **Objectifs**. Vous pouvez "
|
||
"sélectionner un objet métier comme objectif, selon les besoins de votre "
|
||
"entreprise, tels que :"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:78
|
||
msgid "number of new leads,"
|
||
msgstr "nombre de nouveaux prospects,"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:80
|
||
msgid "time to qualify a lead or"
|
||
msgstr "temps mis à qualifier un prospect or"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:82
|
||
msgid ""
|
||
"total amount invoiced in a specific week, month or any other time frame "
|
||
"based on your management preferences."
|
||
msgstr ""
|
||
"montant total facturé par semaine, par mois ou toute autre période de temps "
|
||
"en fonction de vos préférences de gestion."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:89
|
||
msgid ""
|
||
"Goals may include your database setup as well (e.g. set your company data "
|
||
"and a timezone, create new users, etc.)."
|
||
msgstr ""
|
||
"Les objectifs peuvent aussi inclure la configuration de votre base de "
|
||
"données (par ex. définir les données de votre entreprise et un fuseau "
|
||
"horaire, créer de nouveaux utilisateurs, etc.)."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:93
|
||
msgid "Set up rewards"
|
||
msgstr "Configurez vos récompenses"
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:95
|
||
msgid ""
|
||
"For non-numerical achievements, **badges** can be granted to users. From a "
|
||
"simple *thank you* to an exceptional achievement, a badge is an easy way to "
|
||
"exprimate gratitude to a user for their good work."
|
||
msgstr ""
|
||
"Pour les réalisations non numériques, des **badges** peuvent être accordés "
|
||
"aux utilisateurs. D'une simple *merci* jusqu'à une réalisation "
|
||
"exceptionnelle, un badge est un moyen facile d'exprimer de la gratitude à un"
|
||
" utilisateur pour son bon travail."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:99
|
||
msgid ""
|
||
"You can easily create a grant badges to your employees based on their "
|
||
"performance under :menuselection:`Gamification Tools --> Badges`."
|
||
msgstr ""
|
||
"Vous pouvez facilement créer un badge à attribuer à vos employés en fonction"
|
||
" de leurs performances dans :menuselection:`Émulation -> Badges`."
|
||
|
||
#: ../../crm/salesteam/manage/reward.rst:106
|
||
msgid ":doc:`../../reporting/analysis`"
|
||
msgstr ":doc:`../../reporting/analysis`"
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:3
|
||
msgid "How to create a new channel?"
|
||
msgstr ""
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:5
|
||
msgid ""
|
||
"In the Sales module, your sales channels are accessible from the "
|
||
"**Dashboard** menu. If you start from a new instance, you will find a sales "
|
||
"channel installed by default : Direct sales. You can either start using that"
|
||
" default sales channel and edit it (refer to the section *Create and "
|
||
"Organize your stages* from the page :doc:`organize_pipeline`) or create a "
|
||
"new one from scratch."
|
||
msgstr ""
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:12
|
||
msgid ""
|
||
"To create a new channel, go to :menuselection:`Configuration --> Sales "
|
||
"Channels` and click on **Create**."
|
||
msgstr ""
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:18
|
||
msgid "Fill in the fields :"
|
||
msgstr "Compléter les champs :"
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:20
|
||
msgid "Enter the name of your channel"
|
||
msgstr ""
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:22
|
||
msgid "Select your channel leader"
|
||
msgstr ""
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:24
|
||
msgid "Select your team members"
|
||
msgstr "Choisir les membres de votre équipe"
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:26
|
||
msgid ""
|
||
"Don't forget to tick the \"Opportunities\" box if you want to manage "
|
||
"opportunities from it and to click on SAVE when you're done. Your can now "
|
||
"access your new channel from your Dashboard."
|
||
msgstr ""
|
||
|
||
#: ../../crm/salesteam/setup/create_team.rst:35
|
||
msgid ""
|
||
"If you started to work on an empty database and didn't create new users, "
|
||
"refer to the page :doc:`../manage/create_salesperson`."
|
||
msgstr ""
|
||
"Si vous avez commencé à travailler sur une base de données vide et n'avez "
|
||
"pas créé de nouveaux utilisateurs, reportez-vous à la page "
|
||
":doc:`../manage/create_salesperson`."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:3
|
||
msgid "Set up and organize your sales pipeline"
|
||
msgstr "Configurez et organisez votre pipeline de ventes"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:5
|
||
msgid ""
|
||
"A well structured sales pipeline is crucial in order to keep control of your"
|
||
" sales process and to have a 360-degrees view of your leads, opportunities "
|
||
"and customers."
|
||
msgstr ""
|
||
"Un pipeline de vente bien structuré est essentiel pour garder le contrôle de"
|
||
" votre processus de vente et pour avoir une vue à 360 degrés des prospects, "
|
||
"des opportunités et des clients."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:9
|
||
msgid ""
|
||
"The sales pipeline is a visual representation of your sales process, from "
|
||
"the first contact to the final sale. It refers to the process by which you "
|
||
"generate, qualify and close leads through your sales cycle. In Odoo CRM, "
|
||
"leads are brought in at the left end of the sales pipeline in the Kanban "
|
||
"view and then moved along to the right from one stage to another."
|
||
msgstr ""
|
||
"Le pipeline de vente est une représentation visuelle de votre processus de "
|
||
"vente, du premier contact à la vente finale. Il se réfère au processus par "
|
||
"lequel vous générez, qualifier et fermer des prospects grâce à votre cycle "
|
||
"de vente. Dans Odoo CRM, les prospects entrent par l'extrémité gauche du "
|
||
"pipeline des ventes dans la vue Kanban, puis sont déplacés vers la droite "
|
||
"d'une étape à une autre."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:16
|
||
msgid ""
|
||
"Each stage refers to a specific step in the sale cycle and specifically the "
|
||
"sale-readiness of your potential customer. The number of stages in the sales"
|
||
" funnel varies from one company to another. An example of a sales funnel "
|
||
"will contain the following stages: *Territory, Qualified, Qualified Sponsor,"
|
||
" Proposition, Negotiation, Won, Lost*."
|
||
msgstr ""
|
||
"Chaque étape fait référence à une étape spécifique dans le cycle de vente et"
|
||
" plus particulièrement au désir de conclure la vente de votre client "
|
||
"potentiel. Le nombre d'étapes dans l'entonnoir des ventes varie d'une "
|
||
"entreprise à l'autre. Un entonnoir de vente contiendra par ex. les étapes "
|
||
"suivantes: *Territoire, Qualifié, Commanditaire Qualifié, Offre, "
|
||
"Négociation, Gagné, Perdu*."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:26
|
||
msgid ""
|
||
"Of course, each organization defines the sales funnel depending on their "
|
||
"processes and workflow, so more or fewer stages may exist."
|
||
msgstr ""
|
||
"Bien sûr, chaque organisation définit l'entonnoir de vente en fonction de "
|
||
"ses processus et méthodes de travail, ainsi il peut y avoir plus ou moins "
|
||
"d'étapes."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:30
|
||
msgid "Create and organize your stages"
|
||
msgstr "Créez et organisez vos étapes"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:33
|
||
msgid "Add/ rearrange stages"
|
||
msgstr "Ajouter/réorganiser des étapes"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:35
|
||
msgid ""
|
||
"From the sales module, go to your dashboard and click on the **PIPELINE** "
|
||
"button of the desired sales team. If you don't have any sales team yet, you "
|
||
"need to create one first."
|
||
msgstr ""
|
||
"À partir du module de Ventes, allez à votre tableau de bord et cliquez sur "
|
||
"le bouton **PIPELINE** de l'équipe de vente souhaitée. Si vous ne disposez "
|
||
"pas encore d'équipe de vente, vous devez créer une."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:46
|
||
msgid ""
|
||
"From the Kanban view of your pipeline, you can add stages by clicking on "
|
||
"**Add new column.** When a column is created, Odoo will then automatically "
|
||
"propose you to add another column in order to complete your process. If you "
|
||
"want to rearrange the order of your stages, you can easily do so by dragging"
|
||
" and dropping the column you want to move to the desired location."
|
||
msgstr ""
|
||
"Dans la vue Kanban de votre pipeline, vous pouvez ajouter des étapes en "
|
||
"cliquant sur **Ajouter une nouvelle colonne**. Quand une colonne est créée, "
|
||
"Odoo vous proposera alors automatiquement d'en créer une autre afin de "
|
||
"compléter votre processus. Si vous souhaitez modifier l'ordre de vos étapes,"
|
||
" vous pouvez facilement le faire en faisant glisser la colonne que vous "
|
||
"souhaitez déplacer vers l'emplacement désiré."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:58
|
||
msgid ""
|
||
"You can add as many stages as you wish, even if we advise you not having "
|
||
"more than 6 in order to keep a clear pipeline"
|
||
msgstr ""
|
||
"Vous pouvez ajouter autant d'étapes que vous le souhaitez, même si nous vous"
|
||
" conseillons de ne pas en avoir plus de 6 pour garder un pipeline clair"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:64
|
||
msgid ""
|
||
"Some companies use a pre qualification step to manage their leads before to "
|
||
"convert them into opportunities. To activate the lead stage, go to "
|
||
":menuselection:`Configuration --> Settings` and select the radio button as "
|
||
"shown below. It will create a new submenu **Leads** under **Sales** that "
|
||
"gives you access to a listview of all your leads."
|
||
msgstr ""
|
||
"Certaines entreprises utilisent une étape de pré-qualification pour gérer "
|
||
"leurs prospects avant de les convertir en opportunités. Pour activer l'étape"
|
||
" prospect, allez à :menuselection:`Configuration -> Settings` et "
|
||
"sélectionnez le bouton radio comme indiqué ci-dessous. Cela va créer un "
|
||
"nouveau sous-menu **Pistes** sous **Ventes** qui vous donne accès à la liste"
|
||
" de tous vos prospects."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:74
|
||
msgid "Set up stage probabilities"
|
||
msgstr "Configurer la probabilité de chaque étape"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:77
|
||
msgid "What is a stage probability?"
|
||
msgstr "Qu'est-ce que la probabilité d'une étape ?"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:79
|
||
msgid ""
|
||
"To better understand what are the chances of closing a deal for a given "
|
||
"opportunity in your pipe, you have to set up a probability percentage for "
|
||
"each of your stages. That percentage refers to the success rate of closing "
|
||
"the deal."
|
||
msgstr ""
|
||
"Pour mieux comprendre quelles sont les chances de conclure un marché pour "
|
||
"une occasion donnée dans votre pipeline, vous devez définir un pourcentage "
|
||
"de probabilité pour chacune de vos étapes. Ce pourcentage représente la "
|
||
"probabilité de gagner le marché."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:84
|
||
msgid ""
|
||
"Setting up stage probabilities is essential if you want to estimate the "
|
||
"expected revenues of your sales cycle"
|
||
msgstr ""
|
||
"La configuration des probabilités d'étape est essentielle si vous voulez "
|
||
"estimer les recettes attendues de votre cycle de vente"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:88
|
||
msgid ""
|
||
"For example, if your sales cycle contains the stages *Territory, Qualified, "
|
||
"Qualified Sponsor, Proposition, Negotiation, Won and Lost,* then your "
|
||
"workflow could look like this :"
|
||
msgstr ""
|
||
"Par exemple, si votre cycle de vente contient les étapes *Territoire, "
|
||
"Qualifié, Commanditaire Qualifié, Offre, Négociation, Gagné et Perdu*, alors"
|
||
" votre workflow pourrait ressembler à ceci :"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:92
|
||
msgid ""
|
||
"**Territory** : opportunity just received from Leads Management or created "
|
||
"from a cold call campaign. Customer's Interest is not yet confirmed."
|
||
msgstr ""
|
||
"**Territoire** : opportunité juste reçue par la gestion des pistes ou créée "
|
||
"à partir d'une campagne d'appels. L'intérêt du client n'a pas encore été "
|
||
"confirmée."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:96
|
||
msgid "*Success rate : 5%*"
|
||
msgstr "*Taux de réussite : 5%*"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:98
|
||
msgid ""
|
||
"**Qualified** : prospect's business and workflow are understood, pains are "
|
||
"identified and confirmed, budget and timing are known"
|
||
msgstr ""
|
||
"**Qualifié** : les activités et les méthodes de travail du prospect sont "
|
||
"comprises, les difficultés sont identifiées et confirmées, le budget et le "
|
||
"calendrier sont connus"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:101
|
||
msgid "*Success rate : 15%*"
|
||
msgstr "*Taux de réussite : 15%*"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:103
|
||
msgid ""
|
||
"**Qualified sponsor**: direct contact with decision maker has been done"
|
||
msgstr ""
|
||
"**Commanditaire qualifié** : un contact direct a été établi avec un décideur"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:106
|
||
msgid "*Success rate : 25%*"
|
||
msgstr "*Taux de réussite : 25%*"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:108
|
||
msgid "**Proposition** : the prospect received a quotation"
|
||
msgstr "**Offre** : le prospect a reçu un devis"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:110
|
||
msgid "*Success rate : 50%*"
|
||
msgstr "*Taux de réussite : 50%*"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:112
|
||
msgid "**Negotiation**: the prospect negotiates his quotation"
|
||
msgstr "**Négociation**: le prospect négocie son devis"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:114
|
||
msgid "*Success rate : 75%*"
|
||
msgstr "*Taux de réussite : 75%*"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:116
|
||
msgid ""
|
||
"**Won** : the prospect confirmed his quotation and received a sales order. "
|
||
"He is now a customer"
|
||
msgstr ""
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:119
|
||
msgid "*Success rate : 100%*"
|
||
msgstr "*Taux de réussite : 100%*"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:121
|
||
msgid "**Lost** : the prospect is no longer interested"
|
||
msgstr "**Perdu** : le prospect n'est plus intéressé"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:123
|
||
msgid "*Success rate : 0%*"
|
||
msgstr "*Taux de réussite : 0%*"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:127
|
||
msgid ""
|
||
"Within your pipeline, each stage should correspond to a defined goal with a "
|
||
"corresponding probability. Every time you move your opportunity to the next "
|
||
"stage, your probability of closing the sale will automatically adapt."
|
||
msgstr ""
|
||
"Dans votre pipeline, chaque étape doit correspondre à un objectif défini "
|
||
"avec une probabilité correspondante. Chaque fois que vous déplacez votre "
|
||
"opportunité vers la prochaine étape, votre probabilité de réaliser la vente "
|
||
"s'adaptera automatiquement."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:131
|
||
msgid ""
|
||
"You should consider using probability value as **100** when the deal is "
|
||
"closed-won and **0** for deal closed-lost."
|
||
msgstr ""
|
||
"Vous devriez utiliser la valeur de probabilité de **100** lorsque l'accord "
|
||
"est fermé gagnant et **0** lorsque l'accord est fermé perdu."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:135
|
||
msgid "How to set up stage probabilities?"
|
||
msgstr "Comment configurer la probabilité de chaque étape ?"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:137
|
||
msgid ""
|
||
"To edit a stage, click on the **Settings** icon at the right of the desired "
|
||
"stage then on EDIT"
|
||
msgstr ""
|
||
"Pour modifier une étape, cliquez sur l'icône **Réglages** en haut à droite "
|
||
"de l'étape souhaitée, puis sur Modifier"
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:143
|
||
msgid ""
|
||
"Select the Change probability automatically checkbox to let Odoo adapt the "
|
||
"probability of the opportunity to the probability defined in the stage. For "
|
||
"example, if you set a probability of 0% (Lost) or 100% (Won), Odoo will "
|
||
"assign the corresponding stage when the opportunity is marked as Lost or "
|
||
"Won."
|
||
msgstr ""
|
||
"Cochez la case **Modifier automatiquement la probabilité** pour laisser Odoo"
|
||
" adapter la probabilité de l'opportunité à la probabilité définie dans "
|
||
"l'étape. Par exemple, si vous définissez une probabilité de 0% (Perdu) ou "
|
||
"100% (Gagné), Odoo assignera la probilité correspondante lorsque "
|
||
"l'opportunité est marquée comme Perdue ou Gagnée."
|
||
|
||
#: ../../crm/salesteam/setup/organize_pipeline.rst:151
|
||
msgid ""
|
||
"Under the requirements field you can enter the internal requirements for "
|
||
"this stage. It will appear as a tooltip when you place your mouse over the "
|
||
"name of a stage."
|
||
msgstr ""
|
||
"Dans le champ des exigences, vous pouvez saisir les exigences internes pour "
|
||
"cette étape. Cela apparaîtra comme une infobulle lorsque vous placez votre "
|
||
"souris sur le nom d'une étape."
|