documentation/content/applications/productivity/whatsapp.rst
Jonathan Castillo (jcs) ecb7b9257d [ADD] WhatsApp: basic description of the app
- adds basic content for Odoo WhatsApp app
- adds a redirect rule for non-existent links in the app
  see https://github.com/odoo/enterprise/pull/45601#pullrequestreview-1608996613

task-3425722

closes odoo/documentation#5730

X-original-commit: bf1c08c447
Related: odoo/enterprise#46942
Related: odoo/odoo#134377
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2023-09-07 11:46:08 +00:00

24 lines
1.1 KiB
ReStructuredText

========
WhatsApp
========
**WhatsApp** is a messaging mobile app that allows users to send messages, make calls, and share
content. Businesses can use `WhatsApp Business
<https://developers.facebook.com/products/whatsapp/>`_ to communicate with their customers by text,
send documents and provide support.
With the **Odoo WhatsApp** app, you can connect your WhatsApp Business Account (WABA) to your Odoo
database, which allows you to:
- Receive and reply to WhatsApp messages directly from your Odoo database
- Send pre-approved templates that use dynamic values, such as:
- Quotations from the Sales app
- Receipts and invoices from the Point of Sale app
- Tickets from the Events app
.. seealso::
- `Meta Business: create message templates for your WhatsApp Business account <https://www.facebook.com/business/help/2055875911147364>`_
- `Meta Business: connect your phone number to your WhatsApp Business account <https://www.facebook.com/business/help/456220311516626>`_
- `Meta Business: change your WhatsApp Business display name <https://www.facebook.com/business/help/378834799515077>`_