210 lines
9.2 KiB
Plaintext
210 lines
9.2 KiB
Plaintext
# SOME DESCRIPTIVE TITLE.
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# Copyright (C) 2015-TODAY, Odoo S.A.
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# This file is distributed under the same license as the Odoo package.
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# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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#
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# Translators:
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# Jeffery CHEN Fan <jeffery9@gmail.com>, 2018
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# v2exerer <9010446@qq.com>, 2018
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# William Qi <qigl@inspur.com>, 2018
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# Datasource International <Hennessy@datasourcegroup.com>, 2020
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#
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#, fuzzy
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo 11.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2018-07-23 12:10+0200\n"
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"PO-Revision-Date: 2018-03-08 13:31+0000\n"
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"Last-Translator: Datasource International <Hennessy@datasourcegroup.com>, 2020\n"
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"Language-Team: Chinese (China) (https://www.transifex.com/odoo/teams/41243/zh_CN/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: zh_CN\n"
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"Plural-Forms: nplurals=1; plural=0;\n"
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#: ../../livechat/livechat.rst:5
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msgid "Live Chat"
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msgstr "在线聊天"
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#: ../../livechat/livechat.rst:8
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msgid "Chat in live with website visitors"
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msgstr "与网站访客在线实时沟通"
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#: ../../livechat/livechat.rst:10
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msgid ""
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"With Odoo Live Chat, you can establish a direct contact with your website "
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"visitors. A simple dialog box will be available on their screen and will "
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"allow them to get in touch with one of your sales representatives. This way,"
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" you can easily turn prospects into potential business opportunities. You "
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"will also be able to provide assistance to your customers. Overall, this is "
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"the perfect tool to improve customer satisfaction."
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msgstr ""
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"通过Odoo在向客户， "
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"你可与网站访问建立直接联系。访客屏幕上将会出现一个简单的对话框，并再次与你的销售代表联系。这样，你可轻松将访客转化为潜在商机。你还可以在此为客户提供协助。因此，它是改善客户满意度的完美工具。"
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#: ../../livechat/livechat.rst:19
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msgid "Configuration"
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msgstr "配置"
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#: ../../livechat/livechat.rst:21
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msgid ""
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"To get the Live Chat feature, open the Apps module, search for \"Live Chat\""
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" and then click on install."
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msgstr "使用在线聊天功能，打开应用界面，找到“聊天功能”，点击安装。"
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#: ../../livechat/livechat.rst:27
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msgid ""
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"The Live Chat module provides you a direct access to your channels. There, "
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"operators can easily join and leave the chat."
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msgstr "在线聊天模块提供了一个直接聊天的工具，因此，您可以轻松加入，离开聊天。"
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#: ../../livechat/livechat.rst:34
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msgid "Add the live chat to an Odoo website"
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msgstr "将在线聊天模块添加到Odoo网站"
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#: ../../livechat/livechat.rst:36
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msgid ""
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"If your website was created with Odoo, then the live chat is automatically "
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"added to it. All that is left to do, is to go to :menuselection:`Website -->"
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" Configuration --> Settings` to select the channel to be linked to the "
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"website."
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msgstr ""
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"如果你通过Odoo创建的网站，则在线客服已自动加入网页中。现在你只需前往:menuselection:`网站 --> 配置 --> "
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"设置`并选择需要链接到网站的频道。"
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#: ../../livechat/livechat.rst:45
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msgid "Add the live chat to an external website"
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msgstr "添加在线聊天模块到外部网站"
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#: ../../livechat/livechat.rst:47
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msgid ""
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"If your website was not created with Odoo, go to the Live Chat module and "
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"then select the channel to be linked. There, you can simply copy paste the "
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"code available into your website. A specific url you can send to customers "
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"or suppliers for them to access the live chat is also provided."
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msgstr ""
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"如果你未使用Odoo创建网站，请前往在线客服模块并选择需要关联的频道。你只需要将提供的代码复制并粘贴到你的网站。页面还将提供一个特定的url，你将它发送给客户或供应商，即可进入实时聊天。"
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#: ../../livechat/livechat.rst:54
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msgid "Hide / display the live chat according to rules"
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msgstr "根据规则可隐藏/显示在线聊天窗口"
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#: ../../livechat/livechat.rst:56
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msgid ""
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"Rules for the live chat can be defined on the channel form. For instance, "
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"you can choose to display the chat in the countries you speak the language "
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"of. On the contrary, you are able to hide the chat in countries your company"
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" does not sell in. If you select *Auto popup*, you can also set the length "
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"of time it takes for the chat to appear."
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msgstr ""
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"实时聊天的规则可在频道表单中定义。例如，你可选择在你能提供相应语言的国家显示聊天窗口。同时，你可在公司并无销售业务的国家隐藏聊天窗口。如你选择*自动弹出*，你还可设置聊天窗口出现的时长。"
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#: ../../livechat/livechat.rst:66
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msgid "Prepare automatic messages"
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msgstr "设置自动回复消息"
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#: ../../livechat/livechat.rst:68
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msgid ""
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"On the channel form, in the *Options* section, several messages can be typed"
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" to appear automatically on the chat. This will entice visitors to reach you"
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" through the live chat."
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msgstr "在频道表单的*选项*版块，可输入几条信息，它们将自动出现在聊天窗口。这将提示访客通过实时聊天与你联系。"
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#: ../../livechat/livechat.rst:76
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msgid "Start chatting with customers"
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msgstr "与客户开始聊天"
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#: ../../livechat/livechat.rst:78
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msgid ""
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"In order to start chatting with customers, first make sure that the channel "
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"is published on your website. To do so, select *Unpublished on Website* on "
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"the top right corner of the channel form to toggle the *Published* setting. "
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"Then, the live chat can begin once an operator has joined the channel."
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msgstr ""
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"如要开始与客户聊天，首先确保聊天频道发布在你的网站上。在频道表单右上角选择*未在网站上发布*，切换*已发布*设置。然后，在操作人员加入频道后，实时聊天将开始。"
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#: ../../livechat/livechat.rst:88
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msgid ""
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"If no operator is available and/or if the channel is unpublished on the "
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"website, then the live chat button will not appear to visitors."
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msgstr "如果无操作人员和/或如频道未发布在网站上，则实时聊天按钮不会向访客显示。"
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#: ../../livechat/livechat.rst:92
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msgid ""
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"In practice, the conversations initiated by the visitors will appear in the "
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"Discuss module and will also pop up as a direct message. Therefore, "
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"inquiries can be answered wherever you are in Odoo."
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msgstr ""
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#: ../../livechat/livechat.rst:96
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msgid ""
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"If there several operators in charge of a channel, the system will dispatch "
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"sessions randomly between them."
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msgstr ""
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#: ../../livechat/livechat.rst:100
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msgid "Use commands"
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msgstr "使用命令"
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#: ../../livechat/livechat.rst:102
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msgid ""
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"Commands are useful shortcuts for completing certain actions or to access "
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"information you might need. To use this feature, simply type the commands "
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"into the chat. The following actions are available :"
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msgstr "命令是指完成特定操作或访问需要的信息的有用快捷方式。如要使用本功能，只需在聊天中键入命令。系统提供以下命令操作："
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#: ../../livechat/livechat.rst:106
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msgid "**/help** : show a helper message."
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msgstr "**/help** ：提示帮助消息"
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#: ../../livechat/livechat.rst:108
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msgid "**/helpdesk** : create a helpdesk ticket."
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msgstr "**/helpdesk**：创建服务台工单。"
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#: ../../livechat/livechat.rst:110
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msgid "**/helpdesk\\_search** : search for a helpdesk ticket."
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msgstr "**/helpdesk\\_search**：搜索服务台工单。"
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#: ../../livechat/livechat.rst:112
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msgid "**/history** : see 15 last visited pages."
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msgstr "**/history**：可以看到最近访问的15个页面"
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#: ../../livechat/livechat.rst:114
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msgid "**/lead** : create a new lead."
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msgstr "**/lead**：创建新线索。"
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#: ../../livechat/livechat.rst:116
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msgid "**/leave** : leave the channel."
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msgstr "**/leave**：离开频道。"
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#: ../../livechat/livechat.rst:119
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msgid ""
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"If a helpdesk ticket is created from the chat, then the conversation it was "
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"generated from will automatically appear as the description of the ticket. "
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"The same goes for the creation of a lead."
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msgstr "如果从聊天中创建工单，则生成的对话将自动显示为工单描述。在创建线索时也是如此。"
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#: ../../livechat/livechat.rst:124
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msgid "Send canned responses"
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msgstr "发送预设回复"
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#: ../../livechat/livechat.rst:126
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msgid ""
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"Canned responses allow you to create substitutes to generic sentences you "
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"frequently use. Typing a word instead of several will save you a lot of "
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"time. To add canned responses, go to :menuselection:`LIVE CHAT --> "
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"Configuration --> Canned Responses` and create as many as you need to. Then,"
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" to use them during a chat, simply type \":\" followed by the shortcut you "
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"assigned."
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msgstr ""
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"预设回复用于创建常用一般语句的替代。只需键入一个词语即可显示整个回复，从而节约了时间。如要添加预设回复，前往:menuselection:`在线客服 "
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"--> 配置 --> 预设回复`并根据需要创建。然后，在聊天中只需键入“：”及你分配的快捷方式，即可使有预设回复。"
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#: ../../livechat/livechat.rst:136
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msgid ""
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"You now have all of the tools needed to chat in live with your website "
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"visitors, enjoy !"
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msgstr "恭喜！您已经拥有了所有与访客聊天的工具，尽情体验一下吧！"
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