documentation/locale/zh_CN/LC_MESSAGES/livechat.po

# SOME DESCRIPTIVE TITLE.
# Copyright (C) 2015-TODAY, Odoo S.A.
# This file is distributed under the same license as the Odoo package.
# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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# Translators:
# Jeffery CHEN Fan <jeffery9@gmail.com>, 2018
# v2exerer <9010446@qq.com>, 2018
# William Qi <qigl@inspur.com>, 2018
# Datasource International <Hennessy@datasourcegroup.com>, 2020
# 
#, fuzzy
msgid ""
msgstr ""
"Project-Id-Version: Odoo 11.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2018-07-23 12:10+0200\n"
"PO-Revision-Date: 2018-03-08 13:31+0000\n"
"Last-Translator: Datasource International <Hennessy@datasourcegroup.com>, 2020\n"
"Language-Team: Chinese (China) (https://www.transifex.com/odoo/teams/41243/zh_CN/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"Language: zh_CN\n"
"Plural-Forms: nplurals=1; plural=0;\n"

#: ../../livechat/livechat.rst:5
msgid "Live Chat"
msgstr "在线聊天"

#: ../../livechat/livechat.rst:8
msgid "Chat in live with website visitors"
msgstr "与网站访客在线实时沟通"

#: ../../livechat/livechat.rst:10
msgid ""
"With Odoo Live Chat, you can establish a direct contact with your website "
"visitors. A simple dialog box will be available on their screen and will "
"allow them to get in touch with one of your sales representatives. This way,"
" you can easily turn prospects into potential business opportunities. You "
"will also be able to provide assistance to your customers. Overall, this is "
"the perfect tool to improve customer satisfaction."
msgstr ""
"通过Odoo在向客户， "
"你可与网站访问建立直接联系。访客屏幕上将会出现一个简单的对话框，并再次与你的销售代表联系。这样，你可轻松将访客转化为潜在商机。你还可以在此为客户提供协助。因此，它是改善客户满意度的完美工具。"

#: ../../livechat/livechat.rst:19
msgid "Configuration"
msgstr "配置"

#: ../../livechat/livechat.rst:21
msgid ""
"To get the Live Chat feature, open the Apps module, search for \"Live Chat\""
" and then click on install."
msgstr "使用在线聊天功能，打开应用界面，找到“聊天功能”，点击安装。"

#: ../../livechat/livechat.rst:27
msgid ""
"The Live Chat module provides you a direct access to your channels. There, "
"operators can easily join and leave the chat."
msgstr "在线聊天模块提供了一个直接聊天的工具，因此，您可以轻松加入，离开聊天。"

#: ../../livechat/livechat.rst:34
msgid "Add the live chat to an Odoo website"
msgstr "将在线聊天模块添加到Odoo网站"

#: ../../livechat/livechat.rst:36
msgid ""
"If your website was created with Odoo, then the live chat is automatically "
"added to it. All that is left to do, is to go to :menuselection:`Website -->"
" Configuration --> Settings` to select the channel to be linked to the "
"website."
msgstr ""
"如果你通过Odoo创建的网站，则在线客服已自动加入网页中。现在你只需前往:menuselection:`网站 --> 配置 --> "
"设置`并选择需要链接到网站的频道。"

#: ../../livechat/livechat.rst:45
msgid "Add the live chat to an external website"
msgstr "添加在线聊天模块到外部网站"

#: ../../livechat/livechat.rst:47
msgid ""
"If your website was not created with Odoo, go to the Live Chat module and "
"then select the channel to be linked. There, you can simply copy paste the "
"code available into your website. A specific url you can send to customers "
"or suppliers for them to access the live chat is also provided."
msgstr ""
"如果你未使用Odoo创建网站，请前往在线客服模块并选择需要关联的频道。你只需要将提供的代码复制并粘贴到你的网站。页面还将提供一个特定的url，你将它发送给客户或供应商，即可进入实时聊天。"

#: ../../livechat/livechat.rst:54
msgid "Hide / display the live chat according to rules"
msgstr "根据规则可隐藏/显示在线聊天窗口"

#: ../../livechat/livechat.rst:56
msgid ""
"Rules for the live chat can be defined on the channel form. For instance, "
"you can choose to display the chat in the countries you speak the language "
"of. On the contrary, you are able to hide the chat in countries your company"
" does not sell in. If you select *Auto popup*, you can also set the length "
"of time it takes for the chat to appear."
msgstr ""
"实时聊天的规则可在频道表单中定义。例如，你可选择在你能提供相应语言的国家显示聊天窗口。同时，你可在公司并无销售业务的国家隐藏聊天窗口。如你选择*自动弹出*，你还可设置聊天窗口出现的时长。"

#: ../../livechat/livechat.rst:66
msgid "Prepare automatic messages"
msgstr "设置自动回复消息"

#: ../../livechat/livechat.rst:68
msgid ""
"On the channel form, in the *Options* section, several messages can be typed"
" to appear automatically on the chat. This will entice visitors to reach you"
" through the live chat."
msgstr "在频道表单的*选项*版块，可输入几条信息，它们将自动出现在聊天窗口。这将提示访客通过实时聊天与你联系。"

#: ../../livechat/livechat.rst:76
msgid "Start chatting with customers"
msgstr "与客户开始聊天"

#: ../../livechat/livechat.rst:78
msgid ""
"In order to start chatting with customers, first make sure that the channel "
"is published on your website. To do so, select *Unpublished on Website* on "
"the top right corner of the channel form to toggle the *Published* setting. "
"Then, the live chat can begin once an operator has joined the channel."
msgstr ""
"如要开始与客户聊天，首先确保聊天频道发布在你的网站上。在频道表单右上角选择*未在网站上发布*，切换*已发布*设置。然后，在操作人员加入频道后，实时聊天将开始。"

#: ../../livechat/livechat.rst:88
msgid ""
"If no operator is available and/or if the channel is unpublished on the "
"website, then the live chat button will not appear to visitors."
msgstr "如果无操作人员和/或如频道未发布在网站上，则实时聊天按钮不会向访客显示。"

#: ../../livechat/livechat.rst:92
msgid ""
"In practice, the conversations initiated by the visitors will appear in the "
"Discuss module and will also pop up as a direct message. Therefore, "
"inquiries can be answered wherever you are in Odoo."
msgstr ""

#: ../../livechat/livechat.rst:96
msgid ""
"If there several operators in charge of a channel, the system will dispatch "
"sessions randomly between them."
msgstr ""

#: ../../livechat/livechat.rst:100
msgid "Use commands"
msgstr "使用命令"

#: ../../livechat/livechat.rst:102
msgid ""
"Commands are useful shortcuts for completing certain actions or to access "
"information you might need. To use this feature, simply type the commands "
"into the chat. The following actions are available :"
msgstr "命令是指完成特定操作或访问需要的信息的有用快捷方式。如要使用本功能，只需在聊天中键入命令。系统提供以下命令操作："

#: ../../livechat/livechat.rst:106
msgid "**/help** : show a helper message."
msgstr "**/help** ：提示帮助消息"

#: ../../livechat/livechat.rst:108
msgid "**/helpdesk** : create a helpdesk ticket."
msgstr "**/helpdesk**：创建服务台工单。"

#: ../../livechat/livechat.rst:110
msgid "**/helpdesk\\_search** : search for a helpdesk ticket."
msgstr "**/helpdesk\\_search**：搜索服务台工单。"

#: ../../livechat/livechat.rst:112
msgid "**/history** : see 15 last visited pages."
msgstr "**/history**：可以看到最近访问的15个页面"

#: ../../livechat/livechat.rst:114
msgid "**/lead** : create a new lead."
msgstr "**/lead**：创建新线索。"

#: ../../livechat/livechat.rst:116
msgid "**/leave** : leave the channel."
msgstr "**/leave**：离开频道。"

#: ../../livechat/livechat.rst:119
msgid ""
"If a helpdesk ticket is created from the chat, then the conversation it was "
"generated from will automatically appear as the description of the ticket. "
"The same goes for the creation of a lead."
msgstr "如果从聊天中创建工单，则生成的对话将自动显示为工单描述。在创建线索时也是如此。"

#: ../../livechat/livechat.rst:124
msgid "Send canned responses"
msgstr "发送预设回复"

#: ../../livechat/livechat.rst:126
msgid ""
"Canned responses allow you to create substitutes to generic sentences you "
"frequently use. Typing a word instead of several will save you a lot of "
"time. To add canned responses, go to :menuselection:`LIVE CHAT --> "
"Configuration --> Canned Responses` and create as many as you need to. Then,"
" to use them during a chat, simply type \":\" followed by the shortcut you "
"assigned."
msgstr ""
"预设回复用于创建常用一般语句的替代。只需键入一个词语即可显示整个回复，从而节约了时间。如要添加预设回复，前往:menuselection:`在线客服 "
"--> 配置 --> 预设回复`并根据需要创建。然后，在聊天中只需键入“：”及你分配的快捷方式，即可使有预设回复。"

#: ../../livechat/livechat.rst:136
msgid ""
"You now have all of the tools needed to chat in live with your website "
"visitors, enjoy !"
msgstr "恭喜！您已经拥有了所有与访客聊天的工具，尽情体验一下吧！"