msgid "**Odoo Blog** allows you to create and manage blog posts on your website to engage your audience and build a community."
msgstr ""
#: ../../content/applications/websites/blog.rst:9
msgid "If the Blog module is not yet installed, click :guilabel:`+New` on the website builder, select :guilabel:`Blog Post`, and click :guilabel:`Install`."
msgid "To create or edit a blog, go to :menuselection:`Website --> Configuration --> Blogs: Blogs`. Click :guilabel:`New`, and enter the :guilabel:`Blog Name` and the :guilabel:`Blog Subtitle`."
msgid "Go to your website, click :guilabel:`+New` in the top-right corner, and select :guilabel:`Blog Post`. In the pop-up, **select the blog** where the post should appear, write the post's :guilabel:`Title`, and :guilabel:`Save`. You can then write the post's content and customize the page using the website builder."
msgid "Tags let visitors filter all posts sharing the same tag. By default, they are displayed at the bottom of posts, but can also be displayed on the blog's main page. To do so, click :menuselection:`Edit --> Customize` and enable the :guilabel:`Sidebar`. By default, the sidebar's :guilabel:`Tags List` is enabled."
msgid "You can add and create tags directly from posts by clicking :menuselection:`Edit --> Customize` and select the post's cover. Under :guilabel:`Tags`, click :guilabel:`Choose a record...`, and select or create a tag."
msgid ":guilabel:`Top Banner`: :guilabel:`Name/Latest Post` displays the title of the latest post on the top banner, while :guilabel:`Drop Zone for Building Blocks` removes the top banner and lets you use any building block instead."
msgid ":guilabel:`Follow Us`: displays links to your social media networks. They can be configured using the Social Media building block somewhere on your website."
msgid ":guilabel:`Layout`: :guilabel:`Title Inside Cover` displays the title inside the cover image, and :guilabel:`Title above Cover` displays it above."
msgid ":guilabel:`Bottom`: :guilabel:`Next Article` displays the next post at the bottom, and :guilabel:`Comments` enable visitors to comment on the post."
msgid "Odoo offers a :ref:`free custom domain name <domain-name/register>` to all Odoo Online databases for one year. Visitors can then access your website with an address such as `www.example.com` rather than the default `example.odoo.com`."
msgid "When customers click on the :guilabel:`Add to Cart` button, the product is added to their cart, and customers remain **by default** on the product's page. However, customers can either immediately be **redirected** to their cart, or given the choice on what to do through a **dialog box**."
msgid "To change the default behavior, go to :menuselection:`Website --> Configuration --> Settings`. Under the :guilabel:`Shop - Checkout Process` section, look for :guilabel:`Add to Cart` and select one of the options."
msgid "Hiding the :guilabel:`Add to Cart` button is often used by B2B eCommerces that need to restrict purchases only to :ref:`customers with an account <ecommerce/checkout/policy>`, but still want to display an online product catalog for those without."
msgid "To do so, go to :menuselection:`Website --> Configuration --> Settings --> Shop - Products` and tick :guilabel:`Prevent Sale of Zero Priced Product`. This creates a new :guilabel:`Button url` field where you can enter the **redirect URL** to be used. Then, set the price of the product to `0.00` either from the **product's template**, or from a :doc:`pricelist <../../../sales/sales/products_prices/prices/pricing>`."
msgid "The 'Contact Us' button and '*Not Available For Sale*' text can both be modified using the **website builder** on the product's page (:menuselection:`Edit --> Customize`) by clicking on them."
msgid "You can also create a customizable 'Add to Cart' button and link it to a specific product. The **customized button** can be added on any page of the website as an **inner content** building block, and is an *additional* button to the regular :guilabel:`Add to Cart` button."
msgid "To add it, go on the :guilabel:`Shop` page of your choice, click :menuselection:`Edit --> Blocks` and place the building block. Once placed, you have the following options:"
msgid "You can enable the :guilabel:`Buy Now` button to take customers directly to the :ref:`review order <ecommerce/checkout/review_order>` step instead of adding the product to the cart. This button is an *additional* option and does not replace the :guilabel:`Add to Cart` button. To do so, go to :menuselection:`Website --> Configuration --> Settings`, scroll to the :guilabel:`Shop—Checkout Process` section, enable :guilabel:`Buy Now`, and :guilabel:`Save`."
msgid "Alternatively, you can enable the :guilabel:`Buy Now` button directly from a product page by clicking :guilabel:`Edit` and navigating to the :guilabel:`Customize` tab."
msgid "Customers have the possibility to **re-order** items from **previous sales orders** on the customer portal. To do so, go to :menuselection:`Website --> Configuration --> Settings --> Shop - Checkout Process` and enable :guilabel:`Re-order From Portal`. Customers can find the :guilabel:`Order Again` button on their **sales order** from the **customer portal**."
msgid "Once customers have added their desired products to the cart, they can access it by clicking the :icon:`fa-shopping-cart` button in the header to start the checkout process. In Odoo eCommerce, this process consists of sequential :ref:`steps <ecommerce/checkout/steps>`, some of which support additional features. The related checkout pages can be :ref:`customized <ecommerce/checkout/customize_steps>` using the website editor."
msgid "To allow customers to checkout as guests or force them to sign in/create an account, go to :menuselection:`Website --> Configuration --> Settings`, scroll down to the :guilabel:`Shop - Checkout Process` section, and configure the :guilabel:`Sign in/up at checkout` setting. The following options are available:"
msgid ":guilabel:`Mandatory (no guest checkout)`: Customers must sign in or create an account at the :ref:`Review Order <ecommerce/checkout/review_order>` step to complete their purchase."
msgid "Go to :menuselection:`Website --> Configuration --> Settings`, and in the :guilabel:`Shop - Checkout Process` section, enable the :ref:`Mandatory (no guest checkout) <ecommerce/checkout/policy>` option."
msgid "Go to :menuselection:`Website --> eCommerce --> Customers`, switch to the :guilabel:`List` view, and select the customers you wish to grant access to your :doc:`portal <../../../general/users/portal>`."
msgid "Once done, the relevant customers receive an email confirming their account creation, including instructions on setting a password and activating their account."
msgid "Each step can be customized using the website editor: Click :guilabel:`Edit` to add :doc:`building blocks <../../website/web_design/building_blocks>` from the :guilabel:`Blocks` tab or open to the :guilabel:`Customize` tab to enable various checkout options."
msgid "The :guilabel:`Review Order` step allows customers to see the items they added to their cart, adjust quantities, or :guilabel:`Remove` products. Information related to the product prices and taxes applied are also displayed. Customers can then click the :guilabel:`Checkout` button to continue to the :ref:`Delivery <ecommerce/checkout/delivery>` step."
msgid ":guilabel:`Add to Wishlist`: To allow signed-in users to remove a product from their cart and add it to their wishlist, go to :menuselection:`Website --> Configuration --> Settings`, scroll to the :guilabel:`Shop - Products` section, and enable :guilabel:`Wishlists`. The :guilabel:`Add to Wishlist` option is then enabled by default in the website editor."
msgid "If a :doc:`fiscal position </applications/finance/fiscal_localizations>` is detected automatically, the product tax is determined based on the customer's IP address."
msgid "If the installed :doc:`payment provider </applications/finance/payment_providers>` supports :ref:`express checkout <payment_providers/express_checkout>`, a dedicated button is displayed, allowing customers to go straight from the cart to the confirmation page without filling out the contact form."
msgid "Unsigned-in customers are prompted to :guilabel:`Sign in` or enter their :guilabel:`Email address`, along with their delivery address and phone details;"
msgid "They can then :doc:`choose a delivery method <shipping>`, select or enter their :guilabel:`Billing Address` (or toggle the :guilabel:`Same as delivery address` switch if the billing and delivery addresses are identical), and click :guilabel:`Confirm` to proceed to the next step."
msgid "For B2B customers, you can also :ref:`enable <ecommerce/checkout/customize_steps>` optional :guilabel:`VAT` and :guilabel:`Company name` fields by toggling the :guilabel:`Show B2B Fields` option in the website editor."
msgid "You can add an :guilabel:`Extra Info` step in the checkout process to collect additional customer information through an online form, which is then included in the :ref:`sales order <handling/sales>`. To do so :ref:`enable <ecommerce/checkout/customize_steps>` the :guilabel:`Extra Step` option in the website editor. The form can be :ref:`customized <website/dynamic_content/form>` as needed."
msgid "Alternatively, go to :menuselection:`Website --> Configuration --> Settings`, scroll to the :guilabel:`Shop - Checkout Process` section, enable :guilabel:`Extra Step During Checkout`, and click :guilabel:`Save`. Click :icon:`fa-arrow-right` :guilabel:`Configure Form` to customize the form."
msgid "You can require customers to agree to your :doc:`terms and conditions </applications/finance/accounting/customer_invoices/terms_conditions>` before payment. To :ref:`enable <ecommerce/checkout/customize_steps>` this option, go to the website editor and toggle the :guilabel:`Accept Terms & Conditions` feature."
msgid "Enable the :ref:`developer mode <developer-mode>` and click the :icon:`fa-bug` :guilabel:`bug` icon to display an :ref:`availability <payment_providers/availability>` report for payment providers and payment methods, which helps diagnose potential availability issues on the payment form."
msgid "Odoo supports a multitude of online :doc:`payment providers </applications/finance/payment_providers>` for your website, allowing your customers to pay with their preferred payment methods."
msgid "To set up payment providers on the eCommerce app, go to :menuselection:`Website --> Configuration --> Payment Providers`. From here, :guilabel:`Activate` the payment providers you wish to have available on your shop, and configure them according to your needs."
msgid "Alternatively, you can access **payment providers** via :menuselection:`Website --> Configuration --> Settings`. In the :guilabel:`Shop - Payment` section, you can :guilabel:`Configure SEPA Direct Debit` if you wish to use it, as well as :guilabel:`View other providers`. If you use the :guilabel:`Authorize.net` payment provider, the :ref:`Payment Capture Method <payment_providers/manual_capture>` can be configured in that same menu."
msgid "Once activated, customers can choose the payment provider of their choice during the **checkout process**, at the :guilabel:`Confirm Order` step."
msgid "When checking out, customers can pay with an eWallet or gift cards. To enable these, go to :menuselection:`Website --> Configuration --> Settings`, and in the :guilabel:`Shop-Products` section, enable :menuselection:`Discounts, Loyalty & Gift Card`."
msgid "Odoo eCommerce allows you to configure various delivery methods, enabling customers to choose their preferred option at :doc:`checkout <checkout>`. These methods include :ref:`external providers <ecommerce/shipping/external-provider>`, :ref:`custom options <ecommerce/shipping/custom-method>` such as flat-rate or free shipping, local carriers via :doc:`Sendcloud <../../../inventory_and_mrp/inventory/shipping_receiving/setup_configuration/sendcloud_shipping>` or ::ref:`Based on Rules <inventory/shipping/rules>`, and :ref:`in-store pickup <ecommerce/shipping/instore-pickup>`."
msgid "To handle product delivery, you can connect your database to :doc:`third-party shipping carriers <../../../inventory_and_mrp/inventory/shipping_receiving/setup_configuration/third_party_shipper>` like :doc:`FedEx <../../../inventory_and_mrp/inventory/shipping_receiving/setup_configuration/fedex>`, :doc:`UPS <../../../inventory_and_mrp/inventory/shipping_receiving/setup_configuration/ups_credentials>`, or :doc:`DHL <../../../inventory_and_mrp/inventory/shipping_receiving/setup_configuration/dhl_credentials>`. A shipping connector links to these providers, automating :doc:`tracking labels <../../../inventory_and_mrp/inventory/shipping_receiving/setup_configuration/labels>` and shipping processes."
msgid "To enable a third-party delivery provider, go to :menuselection:`Website --> Configuration --> Settings`, scroll to the :guilabel:`Delivery` section, select the desired delivery provider(s), and :guilabel:`Save`."
msgid "Go to :menuselection:`Website --> Configuration --> Delivery Methods` and select the delivery method in the list to :ref:`configure it <inventory/shipping_receiving/configure-delivery-method>`."
msgid "The field used to define additional fees **must** be filled **in your third-party delivery provider account**, even if you do not plan to charge customers any additional fee. If you do not want to apply a fee, enter `0`. If the field is left empty, the delivery price cannot be calculated, and an error message prompts the customer to select an alternative delivery method."
msgid "To add an additional fee to the base shipping rate (e.g., to cover extra costs), log into your carrier account and set the desired fee in the related field. The shipping connector retrieves this fee and includes it in the final price at checkout. Contact your carrier for further assistance with this configuration."
msgid "Alternatively, enter `0` in your third-party shipping provider account, then set the fee in Odoo. To do so, access the desired :ref:`shipping method's form <inventory/shipping_receiving/configure-delivery-method>` and enter the fee in the :guilabel:`Margin on Rate` field to add a percentage to the shipping costs and/or the :guilabel:`Additional margin` field to add a fixed amount."
msgid "To create a custom delivery method, go to :menuselection:`Website --> Configuration --> Delivery Methods`, click :guilabel:`New`, and fill in the :ref:`fields <inventory/shipping_receiving/shipping-methods-details>`."
msgid "Click the :guilabel:`Test Environment` smart button to switch to the :guilabel:`Production Environment`. Then, click :guilabel:`Unpublished` to :guilabel:`Publish` the delivery method and make it available to website visitors;"
msgid "Use the :guilabel:`Availability` tab to define :ref:`conditions <inventory/shipping_receiving/availability>` for the delivery method based on the order's content or destination."
msgid "Click :icon:`fa-arrow-right` :guilabel:`Configure Pickup Locations` to :ref:`configure <inventory/shipping_receiving/configure-delivery-method>` the delivery method and ensure the :guilabel:`Provider` field is set to :guilabel:`Pick up in store`."
msgid "Once your setup is complete, click the :guilabel:`Unpublish` button to change the status to :guilabel:`Publish` and make the delivery method available to customers."
msgid "When the product is in stock, a location selector is displayed on the :doc:`product <../products>` and :doc:`checkout <checkout>` pages. Customers cannot select a pickup location if the product is out of stock at that location. The :ref:`Continue selling <ecommerce/products/stock-management>` option for out-of-stock products is not supported."
msgid "If the :ref:`Show Available Qty <ecommerce/products/stock-management>` option is enabled for a product, customers can view the stock quantity available for each warehouse in the location selector on the product page."
msgid "Each warehouse must have a **complete address** to ensure its location is accurately displayed to customers. Incomplete addresses prevent the warehouse from being shown."
msgid "Having customer accounts on an eCommerce allows customers to access all their documents from a single place. To access their account, customers must be **logged-in** on the eCommerce website, click on their **username** in the top-right corner of the screen, and click :guilabel:`My Account`. From there, customers can access their :guilabel:`quotations`, :guilabel:`orders`, :guilabel:`invoices`, etc."
msgid "Similarly to the rest of the website, the customer account page can be customized with **content blocks** and other features through the **website builder**."
msgid "It is possible to allow or restrict the documents to which customers have access through the website builder. Log in your **own** account with your Odoo database credentials, and go to :menuselection:`Edit --> Customize`. From the website builder menu, enable or disable the documents customers can have access to."
msgid "If you own multiple websites, you can make customer accounts available across **all** websites. Then, the customer only needs one account. To do so, go to :menuselection:`Website --> Configuration --> Settings --> Privacy section`, and enable :guilabel:`Shared Customer Accounts`."
msgid "Customers can give a rating to your products. This is a great way to promote your products or services since reviews can influence purchase processes. To activate the **rating** feature, from your **shop page**, select a product, go to :menuselection:`Edit --> Customize` and enable :guilabel:`Rating`."
msgid "Customers may need support after purchasing a product or subscribing to a service. It is possible to create a **contact form**, which, when fulfilled, automatically creates a new ticket for your **support team**."
msgid "To add a contact form, **create** a new page (:menuselection:`+ New --> Page`) if necessary, and drag and drop a :guilabel:`Form` block from the :guilabel:`Dynamic Content` section onto the page. Once placed, click on the form (while in :guilabel:`Edit` mode), and in the :guilabel:`Action` field, select :guilabel:`Create a Ticket`. You can then select to which :guilabel:`Helpdesk team` the ticket should be assigned."
msgid "To have a 'Contact Us' page, create a new page (:menuselection:`+ New --> Page`) if necessary, and click on :menuselection:`Edit --> Customize`. Then, drag and drop a :guilabel:`Form` block onto the page. Select the form and define the action to be performed when submitted in the :guilabel:`Action` field."
msgid "When clicking on a field, or when adding a new field (:guilabel:`+ Field`), you can select its :guilabel:`Type`. This enables different options, such as :guilabel:`Multiple Checkboxes`, which customers can use to indicate the services they are interested in, for example."
msgid "Customers can get updates on your eCommerce activities by subscribing to a newsletter. Visitors subscribing to the newsletter are automatically added to the mailing list of the **Email Marketing** application. You can either choose a newsletter **block**, a newsletter **popup**, or both."
msgid "The newsletter **block** can be configured according to different :guilabel:`Templates`. To do so, click the **block** while in :menuselection:`Edit --> Customize`, and select a :guilabel:`Template` in the :guilabel:`Newsletter Block` section. There are **three** templates available:"
msgid ":guilabel:`Email Subscription`: visitors can sign up by email to the newsletter, without any choice to the content. The content is defined in :menuselection:`Edit --> Customize` in the :guilabel:`Newsletter` field;"
msgid ":guilabel:`Form Subscription`: allows adding several fields, as well as a checkbox for the visitor to agree to the **GDPR policy** of your website."
msgid "Alternatively, you can select :guilabel:`Subscribe to Newsletter` as :guilabel:`Action` when creating a :ref:`contact form <contact-form>`, allowing for the same level of customization. Make sure to add a checkbox stating visitors agree to be added to the mailing list."
msgid "The first step when a customer adds a product to his cart is the creation of a quotation. Orders can be managed either from the **Website** or :doc:`Sales </applications/sales/sales>` app. eCommerce orders can automatically be assigned to a specific sales team by going to :menuselection:`Website --> Configuration --> Settings`. In the **Shop - Checkout Process** section, select a :guilabel:`Sales Team` or :guilabel:`Salesperson` to handle eCommerce orders."
msgid "An **abandoned cart** represents an order for which the customer did **not finish** the checkout confirmation process. For these orders, it is possible to send an **email reminder** to the customer automatically. To enable that feature, go to :menuselection:`Website --> Configuration --> Settings` and in the :guilabel:`Email & Marketing` section, enable :guilabel:`Automatically send abandoned checkout emails`. Once enabled, you can set the **time-lapse** after which the email is sent and customize the **email template** used."
msgid "For abandoned cart emails, the customer must either have entered their contact details during the checkout process; or be logged-in when they added the product to their cart."
msgid "Packing eCommerce orders usually requires picking the product, preparing the packaging, printing the shipping label(s) and shipping to the customer. Depending on the number of orders, strategy, or resources, those steps can be considered as one or multiple actions in Odoo."
msgid "An automatic email can be sent to the customer when the transfer status in Odoo is “done”. To do so, enable the feature in the settings of the :doc:`Inventory </applications/inventory_and_mrp/inventory>` app."
msgid "If customers are allowed to pay when picking up their order in stores or by wire transfer, the quotation is **not** be confirmed and the stock is **not** be reserved. Orders must be confirmed manually to reserve products in stock."
msgid "Customers can only return an order through an online form. It may not be possible to return products depending on the return strategy or type of product."
msgid "Full refunds can be directly sent to customers from within the order interface. A refund-compatible payment provider needs to be enabled first."
msgid "The final step of an ecommerce order is to generate the invoice and send it to the customer. Depending on the type of business (B2B or B2C), an invoice can either be generated automatically (B2B) or on demand of the customer (B2C). This process can be automated if (and when) the online payment is :ref:`confirmed <handling/sales>`."
msgid "To automate invoicing, go to :menuselection:`Website --> Configuration --> Settings` and in the :guilabel:`Invoicing` section, enable :guilabel:`Automatic Invoice`."
msgid "**Website** allows monitoring and analysis of the sales performance of your eCommerce. To access the **reporting view**, go to :menuselection:`Website --> Reporting --> eCommerce`. This dashboard helps you monitor everything related to sales, such as sales performance per product, category, day, etc."
msgid "**Odoo eCommerce** allows you to :ref:`add products <ecommerce/products/add-products>` and manage your :ref:`product pages <ecommerce/products/product-page>` directly from the Website app. It also allows you to add :ref:`product variants <ecommerce/products/product-variants>` and :ref:`digital files <ecommerce/products/digital-files>`, :ref:`translating <ecommerce/products/translation>` the product page content, :ref:`managing stock <ecommerce/products/stock-management>`, and enabling :ref:`product comparisons <ecommerce/products/product-comparison>`."
msgid "To create a product from the frontend, click :guilabel:`+ New` in the top-right corner, then :guilabel:`Product`. Enter the :guilabel:`Product Name`, :guilabel:`Sales Price`, the default :guilabel:`Customer Taxes` for local transactions, and :guilabel:`Save`. You can then update the product's details, add an image, and :ref:`customize <ecommerce/products/customization>` the product page. When you :guilabel:`Save`, the product page is automatically published."
msgid "Products created from the frontend are automatically :ref:`published <website/un-publish-page>`, while products created from the backend are not. To publish a product, click the :guilabel:`Go to Website` smart button to access the product page, then toggle the switch from :guilabel:`Unpublished` to :guilabel:`Published`."
msgid "To :ref:`import product data <import-data>` using XLSX or CSV files, go to :menuselection:`Website --> eCommerce --> Products`, click the :icon:`fa-cog` (:guilabel:`gear`) icon, then :ref:`Import records <import-data>`."
msgid "To customize the layout of the main :guilabel:`Shop` page or modify its content, click :guilabel:`Edit`. Go to the :guilabel:`Blocks` tab to add :doc:`building blocks <../../websites/website/web_design/building_blocks>` or to the :guilabel:`Customize` tab to change the page layout or add features:"
msgid ":guilabel:`Image Size`: Choose the aspect ratio for the product images: :guilabel:`Landscape (4/3)`, :guilabel:`Default (1/1)`, :guilabel:`Portrait (4/5)`, or :guilabel:`Vertical (2/3)`. You can also adjust the display by changing the :guilabel:`Fill` options to best fit your design preferences."
msgid ":guilabel:`Categories`: display product categories on the :guilabel:`Left`, on the :guilabel:`Top`, or both. If :guilabel:`Left` is selected, you can enable :guilabel:`Collapse Categories` to make the category menu collapsible."
msgid ":guilabel:`Datepicker`: Toggle the switch to display a date range calendar to check the availability of rental products over a specific period. The :doc:`Rental app <../../sales/rental>` must be installed to use this feature."
msgid ":guilabel:`Attributes`: Show product attributes on the :guilabel:`Left` and/or display a :icon:`fa-sliders` (:guilabel:`dropdown toggle`) icon at the :guilabel:`Top` allowing customers to filter products based on their attributes."
msgid ":guilabel:`Price Filter`: Toggle the switch to display a :guilabel:`Price Range` bar, which allows customers to filter products according to a specific price range by dragging adjustable handles."
msgid ":guilabel:`Product Tags`: Toggle the switch to display the :guilabel:`Product Template Tags` on the product page and allow customers to filter products using those tags by going to the :guilabel:`Tags` section in the left column."
msgid ":guilabel:`Top Bar`: Select :guilabel:`Sort By` to display a dropdown list in the top bar for sorting products and/or :guilabel:`Layout` to allow customers to switch to the grid or list view using the related icons."
msgid ":guilabel:`Default Sort`: Choose how products are sorted by default: :guilabel:`Featured`, :guilabel:`Newest Arrivals`, :guilabel:`Name (A-Z)`, :guilabel:`Price - Low to High`, or :guilabel:`Price - High to Low`."
msgid "Select the :icon:`fa-shopping-cart` (:guilabel:`Shopping cart`) option to display an :icon:`fa-shopping-cart` (:guilabel:`Add to cart`) icon on each product's image, which takes the customer to the checkout page."
msgid "Select the :icon:`fa-heart-o` (:guilabel:`Wishlist`) option to display an :icon:`fa-shopping-cart` (:guilabel:`Add to wishlist`) icon on each product's image allowing logged-in customers to save products to a wishlist."
msgid "Select the :icon:`fa-exchange` (:guilabel:`Compare`) option to display the :icon:`fa-exchange` (:guilabel:`Compare`) icon on each product's image allowing customers to :ref:`compare products <ecommerce/products/product-comparison>` based on their attributes."
msgid "To feature a product, go to the :ref:`product form <ecommerce/products/product-form>` and click the :icon:`fa-star-o` (:guilabel:`Favorite`) icon next to the product's name."
msgid "To access a product's page, go to the :guilabel:`Shop` and click on the product. Click :guilabel:`Edit` to :ref:`customize <ecommerce/products/customization>` the page or :ref:`edit its images <ecommerce/products/image-customization>`."
msgid "To access the backend **product form**, click the :icon:`fa-cog` :guilabel:`Product` button in the top-right corner of the product page. Alternatively, navigate to :menuselection:`Website --> eCommerce --> Products` and select the product. You can configure the product page from the form by adding :ref:`variants <ecommerce/products/product-variants>`, :ref:`digital documents <ecommerce/products/digital-files>`, or :ref:`translating <ecommerce/products/translation>` content."
msgid "To customize a product page, click :guilabel:`Edit`. Go to the :guilabel:`Blocks` tab to add :doc:`building blocks <../../websites/website/web_design/building_blocks>`."
msgid "When dragging and dropping a building block on the product page, placing it above or below the top or bottom blue lines makes it visible on all product pages."
msgid ":guilabel:`Terms and Conditions`: Toggle the switch to display a link to your :doc:`terms and conditions <../../finance/accounting/customer_invoices/terms_conditions>` on the product page."
msgid ":guilabel:`Rating`: Allow logged-in portal users to submit product reviews by clicking the stars below the product's name and sharing their experience in the :guilabel:`Customer Reviews` section at the bottom. Reviews are visible from the product page using the :icon:`fa-plus` (:guilabel:`plus`) icon next to the :guilabel:`Customer Reviews` heading or from the product form's chatter. To restrict visibility to internal employees, toggle the :guilabel:`Public` switch next to the review comment."
msgid ":guilabel:`Tax indication`: Toggle the switch to indicate if the price is :ref:`VAT included or excluded <ecommerce-price-management-tax-display>`."
msgid ":guilabel:`Variants`: Show all possible product :ref:`variants <ecommerce/products/product-variants>` vertically as a :guilabel:`Products List` or horizontally as selectable :guilabel:`Options` to compose the variant yourself."
msgid ":guilabel:`Product Tags`: Toggle the switch to display the :guilabel:`Product Template Tags` on the product page and allow customers to filter products using those tags."
msgid ":guilabel:`Wishlist`: Add an :icon:`fa-heart-o` :guilabel:`Add to wishlist` option allowing logged-in customers to save products in a wishlist."
msgid ":guilabel:`Compare`: Add a :icon:`fa-exchange` :guilabel:`Compare` option, allowing customers to :ref:`compare products <ecommerce/products/product-comparison>` based on their attributes."
msgid ":guilabel:`Specification`: Select :guilabel:`Bottom of Page` to display a detailed list of the attributes and their values available for the product. This option only works for products with :ref:`variants <ecommerce/products/product-variants>` if the :ref:`Product comparison tool <ecommerce/products/product-comparison>` is enabled in the Website :guilabel:`Settings`."
msgid ":guilabel:`Variants`, :icon:`fa-heart-o` :guilabel:`Wishlist`, and :icon:`fa-exchange` :guilabel:`Compare` options must be enabled by going to :menuselection:`Website --> Configuration --> Settings`, in the :guilabel:`Shop - Products` section."
msgid ":guilabel:`Layout`: The :guilabel:`Carousel` layout allows customers to navigate from one image to the next using the :icon:`fa-angle-left` (:guilabel:`left arrow`) or :icon:`fa-angle-right` (:guilabel:`right arrow`); whereas the :guilabel:`Grid` displays four images in a square layout."
msgid ":guilabel:`Image Zoom`: Select the zoom effect for product images: :guilabel:`Magnifier on hover` :guilabel:`Pop-up on Click`, :guilabel:`Both`, or :guilabel:`None`."
msgid ":doc:`Product variants <../../sales/sales/products_prices/products/variants>` are different versions of the same product, such as various colors or materials, with potential differences in price and availability."
msgid "Access the :ref:`product forms <ecommerce/products/product-form>` and go to the :guilabel:`Attributes & Variants` tab, where you can add attributes and values, allowing customers to configure and select product variants on the product page. For multiple attributes, you can combine them to create specific variants."
msgid "To display or hide an attribute on the :guilabel:`Shop` page and allow visitors to filter them, go to :menuselection:`Website --> eCommerce --> Attributes`, click on the attribute, and select :guilabel:`Visible` or :guilabel:`Hidden` in the :guilabel:`eCommerce Filter Visibility` field."
msgid "To display the product attributes on :ref:`the main Shop page <ecommerce/products/shop-page>`, set the :guilabel:`Attributes` feature to :guilabel:`Left` using the website editor."
msgid "To group attributes under the same section when :ref:`comparing products <ecommerce/products/product-comparison>`, go to the :guilabel:`eCommerce Category` field and either select an :doc:`existing category or create a new one <../../websites/ecommerce/products>`."
msgid "You can link digital files like certificates, eBooks, or user manuals to the products. These documents are available :ref:`before payment <ecommerce-products-digital-files-before-payment>` on the product page or in the customer portal :ref:`after checkout <ecommerce-products-digital-files-after-payment>`."
msgid "To link a digital file to a product, go to the :ref:`product form <ecommerce/products/product-form>` and click the :guilabel:`Documents` smart button. Then, click :guilabel:`Upload` to upload a file directly, or for additional options, click :guilabel:`New`, then :guilabel:`Upload your file`."
msgid "To edit an existing file, click the :icon:`fa-ellipsis-v` (:guilabel:`dropdown menu`) in the top-right corner of the document card and click :guilabel:`Edit`."
msgid "To make the file available on the product page (before payment), leave the :guilabel:`Visibility` field blank and toggle the :guilabel:`Show on product page` switch."
msgid "To make the file available (after payment), set the :guilabel:`Visibility` field to :guilabel:`Confirmed order` and turn off the :guilabel:`Show on product page` switch."
msgid "If multiple languages are available on your website, you can translate a product's information directly on the :ref:`product form <ecommerce/products/product-form>`. Fields that support multiple languages are identifiable by their abbreviation language (e.g., EN) next to their field."
msgid "Having untranslated content on a web page may be detrimental to the user experience and :doc:`SEO <../../websites/website/pages/seo>`. You can use the :doc:`Translate <../website/configuration/translate>` feature to translate the page's content."
msgid "To check the language(s) of your website, go to :menuselection:`Website --> Configuration --> Settings` and go to the :guilabel:`Website Info` section."
msgid "To set the product's website availability, navigate to the :ref:`product form <ecommerce/products/product-form>`, go to the :guilabel:`Sales` tab, and in the :guilabel:`eCommerce shop` section, select the :guilabel:`Website` you wish the product to be available on. Leave the field blank to make the product available on *all* websites."
msgid "To enable and configure inventory management options, go to :menuselection:`Website --> Configuration --> Settings`, scroll down to the :guilabel:`Shop - Products` section and the :guilabel:`Inventory Defaults` sub-section."
msgid "To display the stock level on the product page, the :guilabel:`Product Type` field must be set to :guilabel:`Storable` in the :ref:`product form <ecommerce/products/product-form>`."
msgid ":guilabel:`Out-of-Stock`: Enable :guilabel:`Continue Selling` to allow customers to place orders even when the product is **out of stock**. Leave the box unchecked to **prevent orders**."
msgid ":guilabel:`Show Available Qty`: Displays the available quantity left under a specified threshold on the product page. The available quantity is calculated based on the :guilabel:`On hand` quantity minus the quantity already reserved for outgoing transfers."
msgid "To allow website visitors to compare products based on their attributes, go to :menuselection:`Website --> Configuration --> Settings`, scroll down to the :guilabel:`Shop - Products` section, and enable :guilabel:`Product Comparison Tool`."
msgid "The :icon:`fa-exchange` (:guilabel:`Compare`) icon is now available on each product card on the main shop page when customers hover their mouse over it. To compare products, customers can click the :icon:`fa-exchange` (:guilabel:`Compare`) option on the products they want to compare, then click :icon:`fa-exchange` :guilabel:`Compare` in the pop-up window at the bottom of the page to reach the comparison summary."
msgid "The eCommerce catalog is the equivalent of your physical store shelves: it allows customers to see what you have to offer. Clear categories, available options, sorting, and navigation threads help you structure it efficiently."
msgid "Go to :menuselection:`Website --> Configuration --> Settings`, scroll down to the :guilabel:`Privacy` section to restrict :guilabel:`Ecommerce Access` to logged-in users and/or enable :guilabel:`Shared Customer Accounts` to allow access to all websites with a single account."
msgid "In Odoo, there is a **specific category model** for your eCommerce. Using eCommerce categories for your products allows you to add a navigation menu on your eCommerce page. Visitors can then use it to view all products under the category they select."
msgid "To do so, go to :menuselection:`Website --> eCommerce --> Products`, select the product you wish to modify, click on the :guilabel:`Sales` tab, and select the :guilabel:`Categories` you want under :guilabel:`eCommerce Shop`."
msgid "When your product's categories are configured, go to your **main shop page** and click on :menuselection:`Edit --> Customize tab`. In the :guilabel:`Categories` option, you can either enable a menu on the :guilabel:`Left`, on the :guilabel:`Top`, or both. If you select the :guilabel:`Left` category, the option :guilabel:`Collapsable Category Recursive` appears and allows to render the :guilabel:`Left` category menu collapsable."
msgid "The eCommerce category is the first tool to organize and split your products. However, if you need an extra level of categorization in your catalog, you can activate various **filters** such as attributes or sort-by search."
msgid "Attributes refer to **characteristics** of a product, such as **color** or **material**, whereas variants are the different combinations of attributes. :guilabel:`Attributes and Variants` can be found under :menuselection:`Website --> eCommerce --> Products`, select your product, and :guilabel:`Attributes & Variants` tab."
msgid "To enable **attribute filtering**, go to your **main shop page**, click on :menuselection:`Edit --> Customize tab` and select either :guilabel:`Left`, :guilabel:`Top`, or both. Additionally, you can also enable :guilabel:`Price Filtering` to enable price filters."
msgid "You can use **attribute filters** even if you do not work with product variants. When adding attributes to your products, make sure only to specify *one* value per attribute. Odoo does not create variants if no combination is possible."
msgid "It is possible to allow the user to manually **sort the catalog** using the search bar. From your **main shop page**, click on :menuselection:`Edit --> Customize tab`; you can enable or disable the :guilabel:`Sort-By` option as well as the :guilabel:`Layout` button. You can also select the :guilabel:`Default Sort` of the :guilabel:`Sort-By` button. The default sort applies to *all* categories."
msgid "In addition, you can **manually edit** the catalog's order of a product by going to **the main shop page** and clicking on the product. Under the :guilabel:`Product` section of the :guilabel:`Customize` section, you can rearrange the order by clicking on the arrows. `<<` `>>` move the product to the **extreme** right or left, and `<` `>` move the product by **one** row to the right or left. It is also possible to change the catalog's order of products in :menuselection:`Website --> eCommerce --> Products` and drag-and-dropping the products within the list."
msgid "To do so, go on to your :menuselection:`Category page --> Edit --> Customize`. Here, you can choose the layout, the number of columns to display the products, etc. The :guilabel:`Product Description` button makes the product description visible from the category page, underneath the product picture."
msgid "You can highlight products to make them more visible on the category or product page. On the page of your choice, go to :menuselection:`Edit --> Customize` and click on the product to highlight. In the :guilabel:`Product` section, you can choose the size of the product image by clicking on the grid, and you can also add a **ribbon** or :guilabel:`Badge`. This displays a banner across the product's image, such as:"
msgid "Alternatively, you can activate the :doc:`developer mode <../../../general/developer_mode>` on the **product's template**, and under the :guilabel:`Sales` tab, change or create the ribbon from the :guilabel:`Ribbon` field."
msgid "The :doc:`developer mode <../../../general/developer_mode>` is only intended for experienced users who wish to have access to advanced tools. Using the **developer mode** is *not* recommended for regular users."
msgid "You can access and enable additional feature buttons such as **add to cart**, **comparison list**, or a **wishlist**. To do so, go to your **main shop page**, and at the end of the :guilabel:`Products Page` category, click on the feature buttons you wish to use. All three buttons appear when hovering the mouse over a product's image."
msgid "You can use **building blocks** to add content on the category page, with a variety of blocks ranging from :guilabel:`Structure` to :guilabel:`Dynamic Content`. Specific areas are defined to use blocks are defined and highlighted on the page when **dragging-and-dropping** a block."
msgid "Adding content to an eCommerce category page is beneficial in terms of **SEO** strategy. Using **keywords** linked to the products or the eCommerce categories improves organic traffic. Additionally, each category has its own specific URL that can be pointed to and is indexed by search engines."
msgid ":ref:`Cross-selling <ecommerce/cross_selling>` and :ref:`upselling <ecommerce/cross_upselling/alternative>` are sales techniques designed to encourage customers to purchase additional or higher-priced products and services from your :doc:`catalog`."
msgid "Cross-selling can be achieved by suggesting :ref:`optional products <ecommerce/cross_upselling/optional>` when items are added to the cart or by recommending :ref:`accessory products <ecommerce/cross_upselling/accessory>` on the checkout page."
msgid "To enable **optional products**, go to :menuselection:`Website --> eCommerce --> Products`, select a product, go to the :guilabel:`Sales` tab, and enter the products you wish to feature in the :guilabel:`Optional Products` field."
msgid "**Accessory products** are showcased in the :guilabel:`Suggested Accessories` section during the :guilabel:`Review Order` step, just before proceeding to checkout."
msgid "To enable **accessory products**, go to :menuselection:`Website --> eCommerce --> Products`, select a product, go to the :guilabel:`Sales` tab, and enter the products you wish to feature in the :guilabel:`Accessory Products` field."
msgid "You can display **alternative products** at the bottom of the product page as an upselling technique, encouraging customers to consider a more expensive variant or product than their initial choice by presenting appealing alternatives."
msgid "To enable alternative products, navigate to :menuselection:`Website --> eCommerce --> Products`, select the desired product, and go to the :guilabel:`Sales` tab. In the :guilabel:`Alternative Products` field, add the products you want to feature."
msgid "To adjust the settings, click :guilabel:`Edit` and select the related :doc:`building block <../../website/web_design/building_blocks>`. In the :guilabel:`Customize` tab, scroll to the :guilabel:`Alternative Products` section and modify the settings as needed to tailor the display to your preferences."
msgid "To add a tax on a product, you can either set a tax in the :guilabel:`Customer Taxes` field of the **product template** or use :doc:`fiscal positions </applications/finance/accounting/taxes/fiscal_positions>`."
msgid "Choosing the displayed price tax usually depends on a country's regulations or the type of customers **(B2B vs. B2C)**. To select the type of price displayed, go to :menuselection:`Website --> Configuration --> Settings`, scroll down to the :guilabel:`Shop - Products` category, and select :guilabel:`Tax Excluded` or :guilabel:`Tax Included`."
msgid "This setting is **global**, and the tax-display type is the same for (all of) your website(s). It is, therefore, not possible to select different tax displays for different websites. This may be a significant point of consideration when implementing a database with multiple ecommerce websites aimed at varying customer types (i.e., B2B and B2C)."
msgid "You can choose to display the type of pricing next to the product price by going to :menuselection:`Website --> Site --> Homepage --> Shop`, selecting a product, and then :menuselection:`Edit --> Customize tab` and enabling :guilabel:`Tax Indication`."
msgid "It is possible to display a :doc:`price per unit <../../../inventory_and_mrp/inventory/product_management/configure/uom>` on the product page. To do that, go to :menuselection:`Website --> Configuration --> Settings` and enable :guilabel:`Product Reference Price` under the :guilabel:`Shop - Products` section. When enabled, ensure an amount is set in the :guilabel:`Base Unit Count` field of the **product template**, and in the :guilabel:`Sales Price`."
msgid "Pricelists are the primary tool to manage prices on your eCommerce. They allow you to define website-specific prices - different from the price on the product template - based on the **country group**, **currency**, **minimum quantity**, **period**, or **variant**. You can create as many pricelists as needed, but it is mandatory to have at least one pricelist configured per website. If no custom pricelists are added, Odoo defaults to the **Public Pricelist** for all websites."
msgid "Pricelists can be found under :menuselection:`Website --> eCommerce --> Pricelists`, but must first be activated. For that, head to :menuselection:`Website --> Configuration --> Settings` and scroll down to the :guilabel:`Shop - Products` section. There, you can find two options:"
msgid "The **first** option allows you to set different prices per customer *segment*, i.e., registered customers, gold customers, regular customers, etc. The **second** option allows you to set *price change* rules such as **discounts**, **margins**, **roundings**, etc."
msgid "If you are selling in **multiple currencies** and have pricelists in foreign currencies, customers can select their corresponding pricelist anywhere on the :guilabel:`Shop` page from the drop-down menu next to the **search bar**."
msgid "If you have permanently reduced the price of a product, a popular means to attract customers is the **strikethrough** strategy. The strategy consists in displaying the previous price crossed out and the **new discounted price** next to it."
msgid "To display a 'striked' price, enable the :guilabel:`Comparison Price` option under :menuselection:`Website --> Configuration --> Settings --> Shop - Products category`. Then, head to the product's template (:menuselection:`Website --> eCommerce --> Products`), and in the :guilabel:`Compare to Price` field, enter the **new** price."
msgid "The **eLearning** app allows you to easily upload content, define learning objectives, manage attendees, assess students' progress, and even set up rewards. Engaging participants in a meaningful learning experience enhances their attentiveness and fosters heightened productivity."
msgid "You can manage your eLearning content on the **front end** or the **back end**. The **front end** allows you to create content quickly from your website, while the **back end** provides additional options and allows collaboration. This documentation focuses on using the back end to create your content."
msgid "Click :guilabel:`New` to create a new course. When the page pops up, you can add your :guilabel:`Course Title` and one or more :guilabel:`Tags` to describe your course. You can add an image to illustrate your course by hovering your mouse on the camera placeholder image and clicking on the edit icon. Four tabs allow you to edit your course further: :ref:`Content <elearning/content>`, :ref:`Description <elearning/description>`, :ref:`Options <elearning/options>`, and :ref:`Karma <elearning/karma>`."
msgid "This tab allows you to manage your course content. Click on :guilabel:`Add Section` to divide your course into different sections. Click on :guilabel:`Add Content` to create :ref:`content <elearning/create-content>`. Click on :guilabel:`Add Certification` to assess the level of understanding of your attendees, certify their skills, and motivate them. **Certification** is part of the :doc:`Surveys <../marketing/surveys/create>` app."
msgid "You can add a short description or information related to your course in the :guilabel:`Description` tab. It appears under your course title on your website."
msgid "In the :guilabel:`Options` tab, different configurations are available: :ref:`Course <elearning/course>`, :ref:`Communication <elearning/communication>`, :ref:`Access rights <elearning/access-rights>`, and :ref:`Display <elearning/display>`."
msgid "Assign a :guilabel:`Responsible` user for your course. If you have multiple websites, use the :guilabel:`Website` field to only display the course on the selected website."
msgid ":guilabel:`New Content Notification`: select an email template sent to your attendees when you upload new content. Click on the internal link button (:guilabel:`➜`) to have access to the email template editor;"
msgid ":guilabel:`Completion Notification`: select an email template sent to your attendees once they reach the end of your course. Click on the internal link button (:guilabel:`➜`) to access the email template editor;"
msgid ":guilabel:`Show course to`: define who can access your course and their content between :guilabel:`Everyone`, :guilabel:`Signed In` or :guilabel:`Course Attendees`;"
msgid ":guilabel:`On Invitation`: if only people who received an invitation can enroll to your course. If selected, fill in the :guilabel:`Enroll Message` explaining the course's enrollment process. This message appears on your website under the course title;"
msgid ":guilabel:`On Payment`: if only people who bought your course can attend it. The :guilabel:`Paid Courses` feature must be enabled to get this option. If you select :guilabel:`On Payment`, you must add a :guilabel:`Product` for your course."
msgid ":guilabel:`Documentation`: the content is available in any order. If you choose this option, you can choose which page should be promoted on the course homepage by using the :guilabel:`Featured Content` field."
msgid "In the :guilabel:`Rewards` section, choose how many karma points you want to grant your students when they :guilabel:`Review` or :guilabel:`Finish` a course."
msgid "In the :guilabel:`Access Rights` section, define the karma needed to :guilabel:`Add Review`, :guilabel:`Add Comment`, or :guilabel:`Vote` on the course."
msgid "You can manage them by going to :menuselection:`Configuration --> Course Groups`. Click :guilabel:`New` to create a new course group. Add the :guilabel:`Course Group Name`, tick the :guilabel:`Menu Entry` box to allow users to search by course group on the website, and add tags in the :guilabel:`Tag Name` column. For each tag, you can select a corresponding color."
msgid "Manage your content by going to :menuselection:`eLearning --> Courses --> Contents`. Click :guilabel:`New` to create content. Add your :guilabel:`Content Title`, and if you want :ref:`Tags <elearning/tags>`, then fill in the related information among the different tabs."
msgid "Click :guilabel:`Add a line` to add a link or a file that supports your participants' learning. It appears in the course content on your website."
msgid "The :guilabel:`Points Rewards` section lets you give a specific number of karma points depending on how many tries they need to correctly answer the question. Then, create your questions and the possible answers by clicking on :guilabel:`Add a line`. A new window pops up, add the question by filling in the :guilabel:`Question Name` and add multiple answers by clicking on :guilabel:`Add a line`. Tick the :guilabel:`Is correct answer` to mark one or more answers as correct. You can also fill in the :guilabel:`Comment` field to display additional information when the answer is chosen by the participant."
msgid "Everything created on the back end needs to be published from the front end. Unpublished content is always visible from your website but still needs to be published to be available to your audience."
msgid "You must be on your website's front end to publish your content. To do so, click on the :guilabel:`Go To Website` smart button, and tick the :guilabel:`Publish` option available in the right-hand corner."
msgid "**Odoo Forum** is a question-and-answer forum designed with providing customer support in mind. Adding a forum to a website enables you to build a community, encourage engagement, and share knowledge."
msgid "To create or edit a forum, go to :menuselection:`Website --> Configuration --> Forum: Forums`. Click :guilabel:`New` or select an existing forum and configure the following elements."
msgid ":guilabel:`Mode`: select :guilabel:`Questions` to enable marking an answer as best, meaning questions then appear as *solved*, or :guilabel:`Discussions` if the feature is not needed."
msgid ":guilabel:`Privacy`: select :guilabel:`Public` to let anyone view the forum, :guilabel:`Signed In` to make it visible only for signed-in users, or :guilabel:`Some users` to make it visible only for a specific user access group by selecting one :guilabel:`Authorized Group`."
msgid "Karma points can be given to users based on different forum interactions. They can be used to determine which forum functionalities users can access, from being able to vote on posts to having moderator rights. They are also used to set user :ref:`ranks <forum/ranks>`."
msgid "eLearning users can earn karma points through different :ref:`course interactions <elearning/karma>` and by :ref:`completing quizzes <elearning/quiz>`."
msgid "To modify the default values, go to :menuselection:`Website --> Configuration --> Forum: Forums`, select the forum, and go to the :guilabel:`Karma Gains` tab. Select a value to edit it."
msgid "If the value is positive (e.g., `5`), the number of points will be added to the user's tally each time the interaction happens on the selected forum. Conversely, if the value is negative (e.g., `-5`), the number of points will be deducted. Use `0` if an interaction should not impact a user's tally."
msgid "To configure how many karma points are required to access the different forum functionalities, go to :menuselection:`Website --> Configuration --> Forum: Forums`, select the forum, and go to the :guilabel:`Karma Related Rights` tab. Select a value to edit it."
msgid "Some functionalities, such as :guilabel:`Edit all posts`, :guilabel:`Close all posts`, :guilabel:`Delete all posts`, :guilabel:`Moderate posts`, and :guilabel:`Unlink all comments`, are rather sensitive. Make sure to understand the consequences of giving *any* user reaching the set karma requirements access to such functionalities."
msgid "When a user hovers their mouse on your avatar or username, a popover box showcases your karma points, biography, and number of :ref:`badges <forum/badges>` per level."
msgid "Track all karma-related activity and add or remove karma manually by :ref:`enabling developer mode <developer-mode>` and going to :menuselection:`Settings --> Gamification Tools --> Karma Tracking`."
msgid "Ranks and badges can be used to encourage participation. Ranks are based on the total :ref:`karma points <forum/karma>`, while badges can be granted manually or automatically by completing challenges."
msgid "To create new ranks or modify the default ones, go to :menuselection:`Website --> Configuration --> Forum: Ranks` and click :guilabel:`New` or select an existing rank."
msgid "Add the :guilabel:`Rank Name`, the :guilabel:`Required Karma` points to reach it, its :guilabel:`Description`, a :guilabel:`Motivational` message to encourage users to reach it, and an image."
msgid "To create new badges or modify the default ones, go to :menuselection:`Website --> Configuration --> Forum: Badges` and click :guilabel:`New` or select an existing badge."
msgid "If the badge should be granted manually, select which users can grant them by selecting one of the following :guilabel:`Allowance to Grant` options:"
msgid "It is possible to restrict how many times per month each user can grant the badge by enabling :guilabel:`Monthly Limited Sending` and entering a :guilabel:`Limitation Number`."
msgid "If the badge should be granted **automatically** when certain conditions are met, select :guilabel:`No one, assigned through challenges` under :guilabel:`Allowance to Grant`."
msgid "Next, determine how the badge should be granted by clicking :guilabel:`Add` under the :guilabel:`Rewards for challenges` section. Select a challenge to add it or create one by clicking :guilabel:`New`."
msgid "It is possible to give the badge a :guilabel:`Forum Badge Level` (:guilabel:`Bronze`, :guilabel:`Silver`, :guilabel:`Gold`) to give it more or less importance."
msgid "To manage tags, go to :menuselection:`Website --> Configuration --> Forum: Tags`. Click :guilabel:`New` to create a tag and select the related :guilabel:`Forum`."
msgid "Use the :guilabel:`Tags` section on the forum's sidebar to filter all questions assigned to the selected tag. Click :guilabel:`View all` to display all tags."
msgid "Mark an answer as **best** by clicking the check mark button (:guilabel:`✔`). This option is only available if the :guilabel:`Forum Mode` is set to :guilabel:`Questions`."
msgid "A question is pending if a user does not have the required karma. The user is not able to post questions or answers while awaiting validation. Only one pending question per user is allowed per forum."
msgid ":guilabel:`Flagged`: access all questions and answers that have been flagged as offensive. Click :guilabel:`Accept` to remove the offensive flag or :guilabel:`Offensive` to confirm it, then select a reason and click :guilabel:`Mark as offensive`. The post is then hidden from users without moderation rights, and 100 karma points are deducted from the offending user's tally."
msgid ":guilabel:`Closed`: access all questions that have been closed. It is possible to :guilabel:`Delete` or :guilabel:`Reopen` them. To close a question, open it, click the ellipsis button (:guilabel:`...`), then :guilabel:`Close`, select a :guilabel:`Close Reason`, and click :guilabel:`Close post`. The post is then hidden from users without moderation rights."
msgid "When selecting :guilabel:`Spam or advertising` or :guilabel:`Contains offensive or malicious remarks` as the reason, 100 karma points are deducted from the poster's tally."
msgid "Create and edit close reasons by going to :menuselection:`Website --> Configuration --> Forum: Close Reasons`. Select :guilabel:`Basic` as :guilabel:`Reason Type` if the reason should be used when closing a question, and :guilabel:`Offensive` if it should be used for flagged posts."
msgid "Manage all posts by going to :menuselection:`Website --> Configuration --> Forum: Forums`, selecting the forum, and clicking the :guilabel:`Posts` smart button. By clicking the :guilabel:`Actions` button, it is possible to :guilabel:`Export`, :guilabel:`Archive`, :guilabel:`Unarchive`, or :guilabel:`Delete` one or multiple posts."
msgid "Odoo **Live Chat** allows users to communicate with website visitors in real-time. With **Live Chat**, leads can be qualified for their sales potential, support questions can be answered quickly, and issues can be directed to the appropriate team for further investigation or follow up. **Live Chat** also provides the opportunity for instant feedback from customers."
msgid "Go to the :menuselection:`Helpdesk app --> Configuration --> Helpdesk Teams` list view, select a team, and on the team's settings page, click the checkbox next to :guilabel:`Live Chat`, under the :guilabel:`Channels` section."
msgid "In the :menuselection:`Website` app, go to :menuselection:`Configuration --> Settings`, scroll to the :guilabel:`Email & Marketing` section, check the box next to :guilabel:`Livechat`, and click :guilabel:`Save`."
msgid "To create a new live chat *Channel*, go to :menuselection:`Main Odoo Dashboard --> Live Chat app --> New`. This opens a blank channel detail form. Enter the name of the new channel in the :guilabel:`Channel Name` field."
msgid "To configure the remaining tabs on the channel detail form (:ref:`Operators <livechat/operators-tab>`, :ref:`Options <livechat/options-tab>`, :ref:`Channel Rules <livechat/channel-rules-tab>`, and :ref:`Widget <livechat/widget-tab>`), follow the steps below."
msgid "The channel detail form for any channel can be accessed by navigating back to the :guilabel:`Website Live Chat Channels` dashboard, via the breadcrumbs. Find the Kanban card for the appropriate live chat channel, hover over it, and then click on the :icon:`fa-ellipsis-v` :guilabel:`(vertical ellipsis)` icon to open the drop-down menu. Click :guilabel:`Configure Channel` to open the channel detail form."
msgid "*Operators* are the users who act as agents and respond to live chat requests from customers. When a user is added as an operator in a live chat channel, they can receive chats from website visitors wherever they are in the database. Chat windows open in the bottom-right corner of the screen."
msgid "On the channel detail form, click the :guilabel:`Operators` tab. The user who originally created the live chat channel has been added as an operator by default."
msgid "Current operators can be edited, or removed, by clicking on their respective boxes in the :guilabel:`Operators` tab, which reveals a separate :guilabel:`Open: Operators` modal. In that modal, adjust any information, as needed. Then, click :guilabel:`Save`, or click :guilabel:`Remove` to remove that operator from the channel."
msgid "In the pop-up window, scroll to find the desired users, or enter their name in the search bar. Then, tick the checkbox next to the users to be added, and click :guilabel:`Select`."
msgid "New operators can be created and added to the list directly from this pop-up window, as well, by clicking :guilabel:`New`, and filling out the :guilabel:`Create Operators` form. When the form is complete, click :guilabel:`Save & Close`, or :guilabel:`Save & New` for multiple record creations."
msgid "Creating a new user can impact the status of an Odoo subscription, as the total number of users in a database counts towards the billing rate. Proceed with caution before creating a new user. If a user already exists, adding them as an operator will **not** alter the subscription or billing rate for a database."
msgid "Change the text in the :guilabel:`Notification text` field to update the greeting displayed in the text bubble when the live chat button appears on the website."
msgid "The :guilabel:`Livechat Button Color` alters the color of the live chat button as it appears on the website. To change the color, click on a color bubble to open the color selection window, then click and drag the circle along the color gradient. Click out of the selection window once complete. Click the :icon:`fa-refresh` :guilabel:`(refresh)` icon to the right of the color bubbles to reset the colors to the default selection."
msgid "Color selection, for the button or header, can be made manually using a slider or through RGB, HSL, or HEX color code entries from the pop-up color selection window that appears when either of the color bubbles are clicked. Different options are available, depending on the operating system."
msgid "Edit the :guilabel:`Welcome Message` to change the message a visitor sees when they open a new chat session. This message appears as though it is sent by a live chat operator, and acts as both a greeting and an invitation to continue the conversation."
msgid "Edit the :guilabel:`Chat Input Placeholder` to alter the text that appears in the box where visitors type their replies. This message prompts the visitor to initiate the chat."
msgid "The *Channel Header* is the colored bar at the top of the chat window. The :guilabel:`Channel Header Color` can be changed following the same steps as the :ref:`Livechat button <livechat/livechat-button>`."
msgid "To configure which website user actions open the live chat window, go to the :guilabel:`Channel Rules` tab on the live chat channel detail form."
msgid ":guilabel:`Open automatically`: displays the button, and automatically opens the chat window after a specified amount of time (designated in the :guilabel:`Open automatically timer` field, that appears when this option is selected)."
msgid "To include a :doc:`Chatbot <livechat/chatbots>` on this channel, select it from the drop-down menu. If the chatbot should only be active when no operators are active, check the box labeled :guilabel:`Enabled only if no operator`."
msgid "The *URL Regex* specifies the web pages where this rule should be applied. In the :guilabel:`URL Regex` field, input the relative URL of the page where the chat button should appear."
msgid "This field designates the amount of time (in seconds) a page should be open before the chat window opens. This field **only** appears if the :guilabel:`Live Chat Button` for this rule is set to :guilabel:`Open automatically`."
msgid "If this channel should **only** be available to site visitors in specific countries, add them to the :guilabel:`Country` field. If this field is left blank, the channel is available to all site visitors, regardless of location."
msgid "In order to track the geographical location of visitors, *GeoIP* **must** be installed on the database. While this feature is installed by default on *Odoo Online* databases, *On-Premise* databases require additional :doc:`setup steps </administration/on_premise/geo_ip>`."
msgid "The :guilabel:`Widget` tab on the live chat channel detail form provides the code for a website widget. This code can be added to a website to provide access to a live chat window."
msgid "The live chat widget can be added to websites created through Odoo by navigating to :menuselection:`Website app --> Configuration --> Settings`. Then, scroll to the :menuselection:`Email & Marketing` section. In the :guilabel:`Channel` field, select the channel to add to the site. Click :guilabel:`Save` to apply."
msgid "To add the widget to a website created on a third-party platform, click the first :guilabel:`COPY` button on the :guilabel:`Widget` tab, and paste the code into the `<head>` tag on the site."
msgid "Likewise, to send a live chat session to a customer, click the second :guilabel:`COPY` button on the :guilabel:`Widget` tab. This link can be sent directly to a customer. When they click the link, they are redirected to a new chat window."
msgid "A *Chatbot* is a program designed to mimic a conversation with a live human. Chatbots are assigned a script of pre-written steps to follow. The scripts are designed to anticipate a visitor's potential response, and lead them through a series of questions and answers the same way a live team member would."
msgid "Chatbots can be customized to fill various roles, from customer support, to creating leads, to collecting contact information. The goal of each chatbot can vary based on several criteria, including the webpage where it is located, and the information it captures."
msgid "Before creating a new chatbot, the *Live Chat* application must first be installed on the database. This can be done directly from the :menuselection:`Apps` application, by searching for `Live Chat` in the :guilabel:`Search...` bar, and clicking :guilabel:`Install`."
msgid "When the *Live Chat* app is installed, a sample chatbot is created, named *Welcome Bot*. This chatbot has a preconfigured script that walks through a few basic steps, including asking for a visitor's email address, and forwarding the conversation to an operator."
msgid "*Welcome Bot* can be used as a starting point. The existing steps can be edited or removed, and new steps can be added to customize the script, as needed."
msgid "To create a new chatbot, navigate to the :guilabel:`Chatbot` page (:menuselection:`Live Chat app --> Configuration --> Chatbots`) and click :guilabel:`New`. This opens a blank chatbot details page."
msgid "On the blank chatbot details page, enter a name in the :guilabel:`Chatbot Name` field and click on the :guilabel:`Edit Image` icon in the upper right corner of the form to add a photo."
msgid "After the new chatbot has been created and named, the next step is to create a script. Chatbot conversations follow an accompanying script. These scripts are comprised of lines of dialog, each designed to deliver or capture information."
msgid "To create a chatbot script, click :guilabel:`Add a Line` in the :guilabel:`Script` tab of the chatbot detail page, and a :guilabel:`Create Script Steps` modal appears."
msgid "First, enter the content of the message in the :guilabel:`Message` field. Then, select an option from the :guilabel:`Step Type` and :guilabel:`Only If` drop-down menus."
msgid "The :guilabel:`Step Type` selected depends on the intended purpose of the message. The available options in the :guilabel:`Step Type` drop-down menu are detailed below:"
msgid "This step is used for messages where no answer is expected or necessary. Text steps can be used for greetings, to offer resources, such as documentation, or provide links to specific web pages."
msgid "*Text* step types are only intended to deliver information, and do **not** allow for any visitor input. As such, they **must** be followed by additional steps to continue the conversation."
msgid "This step asks a question and provides a set of answers. The visitor clicks on one answer, which either leads to a new step in the conversation, or can lead to an optional link to a new webpage."
msgid "Enter the question in the :guilabel:`Message` field. Then, under the :guilabel:`Answer` heading, click :guilabel:`Add a Line` to create a blank answer line."
msgid "Proceed to enter the answer as it should appear to the visitor. To turn the answer into a link that redirects the visitor when selected, add the URL to the answer line under the :guilabel:`Optional Link` heading."
msgid "It is helpful to add a catchall answer to question steps (e.g: `Something else`). This helps visitors continue the conversation, even if their needs do not exactly fit with any of the other answers."
msgid "This step prompts visitors to provide their email address, which is stored and can be used by team members later to follow up with additional information."
msgid "The **only** accepted inputs for this step type are email addresses that are in a valid format. If a visitor attempts to enter anything other than a valid email address, the chatbot responds with a message stating it does not recognize the information submitted."
msgid "Similar to email, this step type prompts the visitor to enter their phone number, which can be used to follow up with additional information, schedule demos, and more."
msgid "Due to the vast number of formats used for phone numbers worldwide, responses to this step type are **not** validated for formatting, and can include both numbers and special characters."
msgid "This step forwards the conversation to an active live chat operator, so they can continue assisting the visitor. As the conversation transcript is passed on to the operator, they can pick up where the chatbot left off. This not only saves time for all parties involved, it can also help qualify conversations before they reach live operators."
msgid "If no active operator is available on the channel, the chatbot continues the conversation with the visitor. Therefore, additional steps should be added after this one to ensure there is no abrupt end to the conversation. The additional steps can both inform visitors about the lack of available operators (e.g. `Uh-oh, it looks like none of our operators are available`) and continue the conversation (e.g. `Would you like to leave your email address?`)."
msgid "The *free input* step allows visitors to respond to questions without providing pre-written responses. Information provided in these responses is stored in the chat transcripts."
msgid "Choose between :guilabel:`Free Input` and :guilabel:`Free Input (Multi-Line)` depending on the type and amount of information the visitor is asked to provide."
msgid "This step creates a lead in the *CRM* application. Select an option from the :guilabel:`Sales Team` drop-down field that appears to assign the created lead to a specific team."
msgid "This step creates a :doc:`ticket <../../services/helpdesk/overview/receiving_tickets>` in the *Helpdesk* application. Select an option from the :guilabel:`Helpdesk Team` drop-down field that appears to assign the created ticket to a specific team."
msgid "Chatbot scripts operate on an if/then basis, which means the next question presented to the visitor is determined by the answer provided to the previous question."
msgid "To continue the progression of the conversation, the :guilabel:`Create Script Steps` form for a new step contains a field labeled :guilabel:`Only If`. This field is where the progression of questions is defined."
msgid "If a step is intended to follow all of the previous messages, this field can be left empty. However, if a message should **only** be sent conditionally, based on a previous response, or several previous responses, those responses **must** be added to this field."
msgid "If any selections are made in the :guilabel:`Only If` field, they must **all** be selected during the conversation *before* this step will be included. Only include selections in this field if they are necessary for this step to be displayed."
msgid "In the *Welcome Bot* script, a visitor can ask about pricing information. If the visitor selects this response, a step is included to forward the conversation to an operator. The chatbot first sends a message informing the visitor that it is checking to see if an operator is available to chat."
msgid "However, this message should **only** be delivered if the visitor requests pricing information. In that situation, the conversation would proceed as below:"
msgid "In the details form for the :guilabel:`Text` step, the *I have a pricing question* response has been selected in the :guilabel:`Only If` field. As such, this step is **only** shown in conversations where that response has been selected."
msgid "To ensure all visitors have a satisfactory experience with the chatbot, each message needs to lead to a natural conclusion. Chatbot scripts should be tested to confirm there are no dead-ends, and to understand what the visitor sees when they interact with the chatbot."
msgid "If the visitor provides an answer, or input, that is **not** assigned a corresponding follow-up response, the conversation stops (*dead-ends*). Since the visitor cannot re-engage the chatbot, they must restart the conversation by refreshing the chat window, or their browser."
msgid "To test the performance of a chatbot, first click on the :guilabel:`Test` button at the top-left of the chatbot script page. Then, upon being redirected to the testing screen, answer the chatbot prompts the same way a potential site visitor would."
msgid "When the script has reached an end-point, the message *Conversation ended...Restart* appears at the bottom of the chat window. To begin the conversation at the beginning of the script, click on :guilabel:`Restart`. To return to the script page, click :guilabel:`Back to edit mode` at the top of the page."
msgid "First, open the :menuselection:`Live Chat` application, find the Kanban card for the appropriate live chat channel, hover over it, and click the :guilabel:`⋮ (three dots)` icon to open the drop-down menu. Click :guilabel:`Configure Channel` to open the channel detail form."
msgid "To create a new live chat channel, open the :menuselection:`Live Chat app` and click :guilabel:`New`. See :doc:`Live Chat <../livechat>` for more information."
msgid "If the chatbot should **only** be active if there are no live chat operators available, check the box labeled :guilabel:`Enabled only if no operator`."
msgid "*Operators* are the users who respond to live chat requests from customers and website visitors. The information below outlines the necessary steps for operators participating in live chat conversations on an Odoo database."
msgid "Before participating in a live chat, operators may choose to update their *Online Chat Name*. This is the name displayed to site visitors in the live chat conversation."
msgid "To update the *Online Chat Name*, click on the user avatar in the top-right corner of any page in the database. Select :guilabel:`My Profile` from the drop-down menu to open the profile page. On the right side of the :guilabel:`Preferences` tab, locate the :guilabel:`Online Chat Name` field, and enter a preferred name."
msgid "A user has their full name as their :guilabel:`User Name`, but they do not want to include their last name in a live chat conversation. They would then set their :guilabel:`Online Chat Name` to include only their first name."
msgid "If an operator speaks multiple languages, they can add this information to their user profile. This information can then be used to determine which conversations the operator is assigned. A visitor's language is determined via their browser's language settings."
msgid "Conversations are assigned to operators based on a number of criteria, including availability and the number of ongoing conversations. While the operator's main language and additional languages are taken into consideration, they do **not** supersede all other criteria."
msgid "To add *Online Chat Languages*, click on the user avatar in the top-right corner of any page in the database. Select :guilabel:`My Profile` from the drop-down menu to open the profile page. On the right side of the :guilabel:`Preferences` tab, click into the :guilabel:`Online Chat Language` field, and select one or more languages from the drop-down menu."
msgid "Only :doc:`languages <../../general/users/language>` that are enabled on the database can be selected in the :guilabel:`Online Chat Language` field."
msgid "To join a live chat channel, go to the :menuselection:`Live Chat app --> Channels`, and click the :guilabel:`Join` button on the Kanban card for the appropriate channel."
msgid "Operators that do not show any activity in Odoo for more than thirty minutes are considered disconnected, and subsequently removed from the channel."
msgid "When an operator is active in a channel, chat windows open in the bottom-right corner of the screen, no matter where they are in the database. This allows them to access other pages and apps, while still participating in the conversation."
msgid "Live chat conversations can also be viewed by navigating to the :menuselection:`Discuss app`. New conversations appear in bold under the :guilabel:`LIVECHAT` heading, located along the left panel."
msgid "Click on a conversation in the left panel to select it. This opens the conversation. From this view, an operator can participate in the chat the same as they would in the normal chat window."
msgid "At the end of a *Live Chat* conversation, customers have the opportunity to rate the quality of support they received from the live chat *operator*. Customers provide ratings as soon as they close the conversation. This allows operators to receive immediate feedback on their performance. It also allows customers the chance to share any final comments before leaving the chat window."
msgid "Customers end a *live chat* conversation by clicking the :guilabel:`X` in the upper right-hand corner of the chat window. They are then prompted to select an icon that reflects their level of satisfaction. The icons represent the following ratings:"
msgid "When customers end a conversation, a field marked :guilabel:`Receive a copy of this conversation` appears under the *ratings* icons. Customers can enter their email either before or after they submit a rating."
msgid "If the customer selects :guilabel:`Satisfied (smile)` icon, they are presented with a thank you message and a :guilabel:`Close Conversation` link."
msgid "If the customer selects either :guilabel:`Okay (neutral)` icon or :guilabel:`Dissatisfied (frown)` icon, a text box will appear. Customers can add comments in this text box to explain why they chose this rating. This message will be sent to the live chat operator, along with the rating icon."
msgid "To publish a channel's ratings on the website, first navigate to a live chat channel's record by going to the :menuselection:`Live Chat` app and clicking on the kanban card for that team. Then click on the :guilabel:`Go to Website` smart button. This will open the :guilabel:`Live Chat Channel Statistics` page."
msgid "In the upper right corner of the page, click the red :guilabel:`Unpublished` slider. The slider changes from :guilabel:`Unpublished` to :guilabel:`Published`."
msgid "The customer notes that are submitted with the rating will *not* be published on the website. These are kept internal. Only a statistical overview of the operators' performance for the *channel* appears on the website."
msgid "Once the rating page has been published, it has to be manually added to the website. To do this, go to the main Odoo dashboard and open the *Website* application. :menuselection:`Website app--> Site --> Content --> Pages`, then click :guilabel:`New`."
msgid "This will open a :guilabel:`New Page` pop-up window. In the :guilabel:`Page Title` field, enter `livechat`. This acts as the URL for the published webpage."
msgid "The URL *must* be named `livechat` in order for the database to recognize and connect the ratings page. After the page has been published, the page title can be changed later under the :guilabel:`Menu Editor`."
msgid "The page lists the names of the :guilabel:`Live Chat Channels` whose ratings pages have been published. On the left side of the channel name is a speech bubble icon, which users can click on to go to the ratings' page for the respective channel."
msgid "Make any desired changes or additions to this page, then click :guilabel:`Save` in the top right of the webpage editor. The website editor side panel closes, and the webpage remains on the screen."
msgid "To publish the `livechat` webpage, return to the list of webpages by navigating to :menuselection:`Site --> Content --> Pages`. Click the checkbox to the left of `livechat` in the list of pages to select the page and highlight the line. Then, click the checkbox under the column labeled :guilabel:`Is Published`. The field with the checkbox is highlighted in white. Click the checkbox a second time to activate the :guilabel:`Is Published` box. The webpage is now published."
msgid "Once the page has been added to the site, ratings are set to be published by default. However, individual ratings can be manually selected to be hidden from the public. The rating will still be included in internal reports, and can still be viewed by internal teams. However, public website visitors and portal users will not have access."
msgid "The :guilabel:`Customer Ratings` report (:menuselection:`Live Chat --> Report --> Customer Ratings`) displays an overview of the ratings received on individual support tickets, as well as any additional comments submitted with the rating."
msgid "The report defaults to a kanban view, with each rating represented by a different card. To switch to a different view, click on one of the icons in the upper-right corner of the screen. The report is available in *list* view, *pivot* view, and *graph* view."
msgid "Ratings are set to be published by default. However, individual ratings can be manually selected to be hidden from the public. The rating will still be included in internal reports, and can still be viewed by internal teams. However, public website visitors and portal users will not have access."
msgid "To hide a rating, go to :menuselection:`Live Chat app --> Reports --> Customer Ratings`. Click on the kanban card for the rating to be hidden. On the individual rating's detail page, check the box labeled :guilabel:`Visible Internally Only`."
msgid "Odoo *Live Chat* includes several reports that allow for the monitoring of operator performance and the identification of trends in customer conversations."
msgid "The *Live Chat Ratings Report* can also be accessed through the :guilabel:`Report` menu. For more information on this report, and on the *Live Chat* rating process, see :doc:`Live Chat Ratings <../livechat/ratings>`."
msgid "The *Sessions History* report displays an overview of live chat sessions, including session dates, participant name and country, session duration, the number of messages, and the rating. It also provides access to the complete transcripts of live chat sessions."
msgid "Click the :guilabel:`⚙️ (gear)` icon to the right of the :guilabel:`History` page title, in the top-left corner. Doing so reveals a drop-down menu."
msgid "From the drop-down menu, click :guilabel:`Export All` to export all sessions to a spreadsheet, or :guilabel:`Insert list in spreadsheet` to insert the information in a new, or existing, spreadsheet."
msgid "To only export select sessions, first select the desired sessions to be exported from the list, by clicking the checkbox to the left of each individual session. With the sessions selected, click the :guilabel:`⚙️ (gear) Actions` icon in the top-center of the page, and click :guilabel:`Export` or :guilabel:`Insert list in spreadsheet`."
msgid "In the *Discuss* thread, the conversation view displays the entire transcript of the conversation. At the top of the conversation, there is a list of the web pages the visitor browsed before beginning their chat session, along with corresponding time stamps. If the visitor left a rating, it is included at the end of the transcript."
msgid "The *Session Statistics* report provides a statistical overview of live chat sessions. The default view for this report displays sessions grouped by the date of creation."
msgid "To view a different measure, click the :guilabel:`Measures` drop-down menu at the top-left of the report. The measures available for this report include:"
msgid ":guilabel:`Visitor is Happy`: denotes whether a positive rating was provided. If the visitor gave either a negative or neutral rating, they are considered *unhappy*."
msgid "The default view for this report is a bar chart, which only displays conversations from the current month, as indicated by the :guilabel:`This Month` default search filter. Conversations are grouped by operator."
msgid "On any Odoo report, the view and filter options vary, depending on what data is being analyzed, measured, and grouped. See below for additional information on the available views for the *Live Chat* reports."
msgid "The *pivot* view presents data in an interactive manner. The :ref:`Session Statistics <livechat/session-statistics>` and :ref:`Operator Analysis <livechat/operator-analysis>` reports are available in pivot view."
msgid "To add a group to a row or column, click the :guilabel:`➕ (plus sign)` icon next to :guilabel:`Total`, and then select one of the groups from the drop-down menu that appears. To remove one, click the :guilabel:`➖ (minus sign)` icon, and de-select the appropriate option."
msgid "The *graph* view presents data in either a *bar*, *line*, or *pie* chart. The :ref:`Session Statistics <livechat/session-statistics>` and :ref:`Operator Analysis <livechat/operator-analysis>` reports are available in graph view."
msgid "Switch to the graph view by selecting the :guilabel:`line chart` icon at the top-right of the screen. To switch between the different charts, select the desired view's corresponding icon at the top-left of the chart, while in graph view."
msgid "Both the bar chart and line chart can utilize the *stacked* view option. This presents two or more groups of data on top of each other, instead of next to each other, making it easier to compare data."
msgid "The *Favorites* feature found on reports allows users to save their most commonly used filters, without having to reconstruct them every time they are needed."
msgid "Set the necessary parameters using the :guilabel:`Filters` and :guilabel:`Group By` options available in the :guilabel:`Search...` bar drop-down menu and the :guilabel:`Measures` drop-down menu at the top-left of the report."
msgid "Select :guilabel:`Shared` to make this filter available to all other database users. If this box is not checked, the filter is only available to the user who creates it."
msgid "In the Odoo **Live Chat** application, *commands* allow the user to perform specific actions both inside the chat window, and through other Odoo applications. The **Live Chat** app also includes *canned responses*. These are customized, preconfigured substitutions that allow users to replace shortcut entries in place of longer, well-thought out responses to some of the most common questions and comments."
msgid "Live chat *commands* are keywords that trigger preconfigured actions. When a live chat *operator* is participating in a conversation with a customer or website visitor, they can execute a command by typing `/`, followed by the command."
msgid "Commands, and the resulting actions, are only visible in the conversation window for the live chat operator. A customer does not see any commands that an operator uses in a conversation from their view of the chat."
msgid "During a conversation with a customer, a live chat operator executes the command to :ref:`create a ticket <live-chat/ticket>`. After entering the command, `/ticket`, the system automatically creates a ticket with the information from the conversation. It also includes a link to the new ticket, so the operator can go there directly to add any additional information, if necessary."
msgid "If an operator types `/help` in the chat window, an informative message that includes the potential entry types an operator can make is displayed."
msgid "Type `@username` to mention a user in the conversation. A notification will be sent to that user's inbox or email, depending on their notification settings."
msgid "The `/ticket` and `/search_tickets` commands allow operators to create helpdesk tickets directly from a conversation, and search through existing tickets by keyword or ticket number."
msgid "The `/ticket` and `/search_tickets` commands can **only** be used if the **Helpdesk** app has been installed, and *Live Chat* has been activated on a *Helpdesk* team. To activate *Live Chat*, go to :menuselection:`Helpdesk app --> Configuration --> Helpdesk Teams`, and select a team. Scroll to the :guilabel:`Channels` section, and check the box labeled, :guilabel:`Live Chat`."
msgid "The newly created ticket will be added to the *Helpdesk* team that has live chat enabled. If more than one team has live chat enabled, the ticket will automatically be assigned based on the team's priority."
msgid "To access the new ticket, click on the link in the chat window, or go to the :menuselection:`Helpdesk app` and click the :guilabel:`Tickets` button on the Kanban card for the appropriate team."
msgid "After entering the `/search_tickets` command, type a keyword or ticket number, then press :kbd:`Enter`. If one or more related tickets are found, a list of links is generated in the conversation window."
msgid "If an operator types `/history` in the chat window, it generates a list of the most recent pages the visitor has viewed on the website (up to 15)."
msgid "After typing `/lead`, create a title for this new lead, then press `Enter`. A link with the lead title appears. Click the link, or navigate to the :menuselection:`CRM` app to view the :guilabel:`Pipeline`."
msgid "The transcript of that specific live chat conversation (where the lead was created) is added to the :guilabel:`Internal Notes` tab of the lead form."
msgid "If an operator types `/leave` in the chat window, they can automatically exit the conversation. This command does not cause the customer to be removed from the conversation, nor does it automatically end the conversation."
msgid "*Canned responses* are customizable inputs where a *shortcut* stands in for a longer response. An operator will enter the shortcut, and it is automatically replaced by the expanded *substitution* response in the conversation."
msgid "Type a shortcut command in the :guilabel:`Shortcut` field. Next, click the :guilabel:`Substitution` field, and type the message that should replace the shortcut."
msgid "Try to connect the shortcut to the topic of the substitution. The easier it is for the operators to remember, the easier it is to use the canned responses in conversations."
msgid "An operator is chatting with a visitor. As soon as they type `:` they would see a list of available responses. They can manually select one from the list, or continue to type. If they want to use the canned response `'I am sorry to hear that.'`, they would type `:sorry`."
msgid "Typing `:` into a chat window on its own will generate a list of available canned responses. Responses can be manually selected from the list, in addition to the use of shortcuts."
msgid "**Odoo Website** offers a user-friendly platform for creating and managing your website. It includes various tools and features to help you design, publish, and maintain web pages without needing advanced technical skills. You can easily customize layouts, add multimedia content, and integrate with other Odoo apps to expand your website's functionality."
msgid "You can use the Google Places API on your website to ensure that your users' delivery addresses exist and are understood by the carrier. The Google Places API allows developers to access detailed information about places using HTTP requests. The autocompletion predicts a list of places when the user starts typing the address."
msgid "To do so, go to :menuselection:`Website --> Configuration --> Settings` and enable :guilabel:`Address Autocomplete` in the :guilabel:`SEO` section."
msgid "Insert your :guilabel:`Google Places API key` in the :guilabel:`API Key` field. If you don't have one, create yours on the `Google Cloud Console <https://console.cloud.google.com/getting-started>`_ and follow these steps."
msgid "**Create a New Project:** To enable the **Google Places API**, you first need to create a project. To do so, click :guilabel:`Select a project` in the top left corner, :guilabel:`New Project`, and follow the prompts to set up your project."
msgid "**Enable the Google Places API:** Go to the :guilabel:`Enabled APIs & Services` and click :guilabel:`+ ENABLE APIS AND SERVICES.` Search for :guilabel:`\"Places API\"` and select it. Click on the :guilabel:`\"Enable\"` button."
msgid "**Create credentials:** To create your credentials, go to :guilabel:`Credentials`, click :guilabel:`Create Credentials`, and select :guilabel:`API key`."
msgid "For security purposes, you can restrict the usage of your API key. You can go to the :guilabel:`API restrictions` section to specify which APIs your key can access. For the Google Places API, you can restrict it to only allow requests from specific websites or apps."
msgid "A :abbr:`CDN (Content Delivery Network)` or *content distribution network*, is a geographically distributed network of servers that provides high speed internet content. The :abbr:`CDN (Content Delivery Network)` provides quick, high-quality content delivery for content-heavy websites."
msgid "On the KeyCDN dashboard, start by navigating to the :menuselection:`Zones` menu item on the left. On the form, give a value to the :guilabel:`Zone Name`, which will appear as part of the :abbr:`CDN (Content Delivery Network)`'s :abbr:`URL (Uniform Resource Locator)`. Then, set the :guilabel:`Zone Status` to :guilabel:`active` to engage the zone. For the :guilabel:`Zone Type` set the value to :guilabel:`Pull`, and then, finally, under the :guilabel:`Pull Settings`, enter the :guilabel:`Origin URL`— this address should be the full Odoo database :abbr:`URL (Uniform Resource Locator)`."
msgid "Use ``https://yourdatabase.odoo.com`` and replace the *yourdatabase* subdomain prefix with the actual name of the database. A custom :abbr:`URL (Uniform Resource Locator)` can be used, as well, in place of the Odoo subdomain that was provided to the database."
msgid "Under the :guilabel:`General Settings` heading below the zone form, click the :guilabel:`Show all settings` button to expand the zone options. This should be the last option on the page. After expanding the :guilabel:`General Settings` ensure that the :guilabel:`CORS` option is :guilabel:`enabled`."
msgid "Next, scroll to the bottom of the zone configuration page and :guilabel:`Save` the changes. KeyCDN will indicate that the new zone will be deployed. This can take about 10 minutes."
msgid "A new :guilabel:`Zone URL` has been generated for your Zone, in this example it is ``pulltest-xxxxx.kxcdn.com``. This value will differ for each database."
msgid "In the Odoo :guilabel:`Website` app, go to the :menuselection:`Settings` and then activate the :guilabel:`Content Delivery Network (CDN)` setting and copy/paste the :guilabel:`Zone URL` value from the earlier step into the :guilabel:`CDN Base URL` field. This field is only visible and configurable when the :ref:`developer mode <developer-mode>` is activated."
msgid "Ensure that there are two *forward slashes* (`//`) before the :guilabel:`CDN Base URL` and one forward slash (`/`) after the :guilabel:`CDN Base URL`."
msgid "In the HTML of the Odoo website, the :abbr:`CDN (content delivery network)` integration is evidenced as working properly by checking the :abbr:`URL (Uniform Resource Locators)` of images. The *CDN Base URL* value can be seen by using your web browser's :guilabel:`Inspect` feature on the Odoo website. Look for it's record by searching within the :guilabel:`Network` tab inside of devtools."
msgid "A security restriction in some browsers (such as Mozilla Firefox and Google Chrome) prevents a remotely linked CSS file to fetch relative resources on this same external server."
msgid "If the :abbr:`CORS (Cross-Origin Resource Sharing)` option isn't enabled in the :guilabel:`CDN Zone`, the more obvious resulting problem on a standard Odoo website will be the lack of *Font Awesome* icons because the font file declared in the *Font Awesome* CSS won't be loaded from the remote server."
msgid "When these cross-origin resource issues occur, a security error message similar to the output below will appear in the web browser's developer console:"
msgid "``Font from origin 'http://pulltest-xxxxx.kxcdn.com' has been blocked from loading /shop:1 by Cross-Origin Resource Sharing policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://yourdatabase.odoo.com' is therefore not allowed access.``"
msgid "**Cookies** are small text files sent to your device when you visit a website. They are processed and stored by your browser and track user information like login details, preferences, and browsing history. **Essential cookies** are necessary for the website to function, while **optional cookies** are used to analyze behavior or display ads."
msgid "Data protection laws require notifying users about data collection methods and purposes. **Cookies bar** fulfill this obligation by informing users on their first visit and allowing them to decide whether to store all or only essential cookies on their device."
msgid "To enable the cookies bar on your website, go to :menuselection:`Website --> Configuration --> Settings` and enable :guilabel:`Cookies Bar` in the :guilabel:`Privacy` section."
msgid "To adapt the display of the cookies bar, click :guilabel:`Edit`, go to the :guilabel:`Invisible Elements` section at the bottom of the panel, and click :guilabel:`Cookies Bar`. You can modify the :guilabel:`Layout` and :guilabel:`Size` of the cookies bar, and enable :guilabel:`Backdrop` to gray out the page in the background when the cookies bar is displayed on the screen."
msgid "Click anywhere in the building block to further customize the appearance of the cookies bar using :guilabel:`Block`, :guilabel:`Column` and/or :guilabel:`Inline Text` customization options."
msgid "When you enable the cookies bar for your website, Odoo creates the **Cookie Policy** page (`/cookie-policy`) containing a non-exhaustive list of cookies, with their purpose and examples. To access it, click the :guilabel:`Cookie Policy` hyperlink in the cookies bar or open the page from :menuselection:`Website --> Site --> Pages`."
msgid "Domain names are text-based addresses identifying online locations, such as websites. They provide a more memorable and recognizable way for people to navigate the internet than numerical IP addresses."
msgid "However, you can use a custom domain name instead by :ref:`registering a free domain name <domain-name/register>` (only available for Odoo Online databases) or by :ref:`configuring a domain name you already own <domain-name/existing>`."
msgid "To register a one-year free domain name for your Odoo Online database, sign in to your account and go to the `database manager <https://www.odoo.com/my/databases>`_. Click the gear icon (:guilabel:`⚙️`) next to the database name and select :guilabel:`Domain Names`."
msgid "Select the desired domain name, fill in the :guilabel:`Domain Owner` form, and click :guilabel:`Register`. The chosen domain name is directly linked to the database."
msgid "A verification email from `noreply@domainnameverification.net` will be sent to the email address provided in the :guilabel:`Domain Owner` form. It is essential to verify your email address to keep the domain active and receive the renewal quote before expiration."
msgid "The domain name registration is free for the first year. After this period, Odoo will continue to manage the domain in partnership with **Gandi.net**, the domain name registrar, and you will be charged `Gandi.net's renewal rate <https://www.gandi.net/en/domain>`_. Odoo sends a renewal quotation every year to the email address mentioned in the :guilabel:`Domain Owner` form several weeks before the expiration date of the domain. The domain is renewed automatically when the quotation is confirmed."
msgid "The offer is available to *One App Free* plans. Ensure that your website contains enough original content for Odoo to verify that your request is legitimate and respects `Odoo's Acceptable Use Policy <https://www.odoo.com/acceptable-use>`_. Given the high number of requests, it can take Odoo several days to review them."
msgid "To manage your free domain name :abbr:`DNS (domain name system)` records, open the `database manager <https://www.odoo.com/my/databases>`_, click the gear icon (:guilabel:`⚙️`) next to the database name, select :guilabel:`Domain Names`, and click :guilabel:`DNS`."
msgid ":guilabel:`CNAME`: CNAME records forward one domain or subdomain to another domain. One is automatically created to map the `www.` subdomain to the database. If the database is renamed, the CNAME record **must** also be renamed."
msgid "You can create a subdomain (e.g., `subdomain.yourdomain.com`) to use as an alias domain for the database. It allows users to create records in the database from emails received on their `email@subdomain.yourdomain.com` alias."
msgid "To do so, open the `database manager <https://www.odoo.com/my/databases>`_, click the gear icon (:guilabel:`⚙️`) next to the database name, and go to :menuselection:`Domain Names --> DNS --> Add DNS record --> CNAME`. Next, enter the desired subdomain in the :guilabel:`Name` field (e.g., `subdomain`), the original database domain with a period at the end (e.g., `mycompany.odoo.com.`) in the :guilabel:`Content` field, and click :guilabel:`Add record`."
msgid "Then, add the alias domain as your *own domain* by clicking :guilabel:`Use my own domain`, entering the alias domain (e.g., `subdomain.yourdomain.com`), clicking :guilabel:`Verify`, and then :guilabel:`I confirm, it's done`."
msgid "Finally, go to your database and open the :guilabel:`Settings`. Under the :guilabel:`Alias Domain` field, enter the alias domain (e.g., `subdomain.yourdomain.com`), click :guilabel:`Create`, and then :guilabel:`Save`."
msgid "To use an external email provider, you should configure an MX record. To do so, open the `database manager <https://www.odoo.com/my/databases>`_, click the gear icon (:guilabel:`⚙️`) next to the database name, click :menuselection:`Domain Names --> DNS --> Add DNS record --> MX`. The values you should enter for the :guilabel:`Name`, :guilabel:`Content`, and :guilabel:`Priority` fields depend on the external email provider."
msgid "`Outlook and Exchange Online: Add an MX record for email <https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-with-domains/create-dns-records-at-any-dns-hosting-provider?view=o365-worldwide#add-an-mx-record-for-email-outlook-exchange-online>`_"
msgid "The CNAME record's target address should be the project's main address, which can be found on Odoo.sh by going to :menuselection:`Settings --> Project Name`, or a specific branch (production, staging or development) by going to :menuselection:`Branches --> select the branch --> Settings --> Custom domains`, and clicking :guilabel:`How to set up my domain?`. A message indicates which address your CNAME record should target."
msgid "`Namecheap: How to create a CNAME record for your domain <https://www.namecheap.com/support/knowledgebase/article.aspx/9646/2237/how-to-create-a-cname-record-for-your-domain>`_"
msgid "Odoo only supports subdomains. To use your naked domain name :dfn:`(a domain name without any subdomains or prefixes)` (`yourdomain.com`), create a redirection 301 to redirect visitors to `www.yourdomain.com`."
msgid "You own the domain name `yourdomain.com`, and your Odoo Online database's address is `mycompany.odoo.com`. You want to access your Odoo database primarily with the domain `www.yourdomain.com` and also with the naked domain `yourdomain.com`."
msgid "To do so, create a CNAME record for the `www` subdomain, with `mycompany.odoo.com` as the target. Next, create a redirect (301 permanent or visible redirect) to redirect visitors from `yourdomain.com` to `wwww.yourdomain.com`."
msgid "To redirect a naked domain with a secure HTTPS connection, we recommend using Cloudflare, as most DNS hosting services do not offer an easy way to do so."
msgid "Add a CNAME record to redirect your naked domain (`yourdomain.com`) to the `www` subdomain (e.g., `www.yourdomain.com`) by clicking :guilabel:`DNS` in the navigation menu, then clicking the :guilabel:`Add record` button, and using the following configuration:"
msgid "Add another second CNAME record to redirect the `www` subdomain (e.g., `www.yourdomain.com`) to your database address (e.g., `mycompany.odoo.com`) using the following configuration:"
msgid "Define a redirect rule to permanently redirect (301) your naked domain (e.g., `yourdomain.com`) to both `http://` and `https://` by going to :menuselection:`Rules --> Create rule --> Products`, and clicking :guilabel:`Create a Rule` under :guilabel:`Redirect Rules`:"
msgid "Ensure you have :ref:`added a CNAME record <domain-name/cname>` to your domain name's DNS **before** mapping your domain name to your Odoo database."
msgid "Failing to do so may prevent the validation of the :ref:`SSL certificate <domain-name/ssl>` and could result in a *certificate name mismatch* error. Web browsers often display this as a warning, such as *\"Your connection is not private\"*."
msgid "If you encounter this error after mapping the domain name to your database, wait up to five days, as the validation may still happen. If not, you can `submit a support ticket <https://www.odoo.com/help>`_, including screenshots of your CNAME records."
msgid "Open the `database manager <https://www.odoo.com/my/databases>`_, click the gear icon (:guilabel:`⚙️`) next to the database name, and go to :menuselection:`Domain Names --> Use my own domain`. Then, enter the domain name (e.g., `www.yourdomain.com`), click :guilabel:`Verify` and :guilabel:`I confirm, it's done`."
msgid "On Odoo.sh, go to :menuselection:`Branches --> select your branch --> Settings --> Custom domains`, type the domain name to add, then click :guilabel:`Add domain`."
msgid "**SSL encryption** allows visitors to navigate a website through a secure connection, which appears as the *https://* protocol at the beginning of a web address rather than the non-secure *http://* protocol."
msgid "Odoo generates a separate SSL certificate for each domain :ref:`mapped to a database <domain-name/db-map>` using `Let's Encrypt's certificate authority and ACME protocol <https://letsencrypt.org/how-it-works/>`_."
msgid "If the Website app is installed on your database, skip this section and continue from the :ref:`Map a domain name to a website <domain-name/website-map>` section."
msgid "The *web base URL* or root URL of a database affects your main website address and all the links sent to your customers (e.g., quotations, portal links, etc.)."
msgid "To make your custom domain name the *web base URL* of your database, access your database using your custom domain name and log in as an administrator :dfn:`(a user part of the Settings access right group under Administration)`."
msgid "If you access your database with the original Odoo address (e.g., `mycompany.odoo.com`), the *web base URL* of your database will be updated accordingly. To prevent the automatic update of the *web base URL* when an administrator logs in to the database, activate the :ref:`developer mode <developer-mode>`, go to :menuselection:`Settings --> Technical --> System Parameters --> New`, and enter `web.base.url.freeze` as the :guilabel:`Key` and `True` as the :guilabel:`Value`."
msgid "You can also set the web base URL manually. To do so, activate the :ref:`developer mode <developer-mode>`, go to :menuselection:`Settings --> Technical --> System Parameters`, and search for the `web.base.url` key (create it if necessary) and enter the full address of your website as the value (e.g., `https://www.yourdomain.com`). The URL must include the protocol `https://` (or `http://`) and *not* end with a slash (`/`)."
msgid "Go to :menuselection:`Website --> Configuration --> Settings`. If you have multiple websites, select the one you want to configure. In the :guilabel:`Domain` field, enter the address of your website (e.g., `https://www.yourdomain.com`) and :guilabel:`Save`."
msgid "Mapping your domain name to your Odoo website prevents Google Search from indexing your original database address (e.g., `mycompany.odoo.com`)."
msgid "If both addresses are already indexed, it may take some time before the indexation of the second address is removed from Google Search. You can use the `Google Search Console <https://search.google.com/search-console/welcome>`_ to fix the issue."
msgid "If you have multiple websites and companies on your database, make sure to select the right :guilabel:`Company` under :menuselection:`Website --> Configuration --> Settings`. Doing so indicates Odoo which URL to use as the :ref:`base URL <domain-name/web-base-url>` according to the company in use."
msgid "Google Search Console is a free web service provided by Google that allows website owners to monitor, maintain, and troubleshoot their site's presence in Google Search results. It offers valuable insights into how Google views and interacts with your site, helping you optimize its performance."
msgid "To enable Google Search Console for your website, go to `Google Search Console <https://search.google.com/search-console/welcome>`_. Then, select the property type :ref:`GSC-Domain` or :ref:`GSC-URL prefix`."
msgid "A domain property in Search Console tracks all versions of your website, including subdomains and protocols (http/https). This comprehensive view allows you to analyze your overall website's search performance and make informed decisions to optimize its visibility. Enter the domain, e.g., `example.com` and click :guilabel:`Continue`."
msgid "The domain property type can only be verified via `DNS record <https://support.google.com/webmasters/answer/9008080?hl=en#domain_name_verification&zippy=%2Chtml-tag>`_."
msgid "This type of verification is usually simpler as you have multiple verification methods, such as using your existing Google Analytics or Tag Manager account. It also makes sense to view a section of your website separately. For example, if you work with a consultant on a specific part of your website, you might want to verify this part separately to limit access to your data. Enter the URL, e.g., `https://www.example.odoo.com` and click :guilabel:`Continue`."
msgid "Before using Google Search Console for your website, you must verify your site ownership. This verification process is a security measure that protects both you and Google. It ensures that only authorized users have access to sensitive data and that you have control over how your website is treated in Google Search."
msgid "The best method for you depends on your comfort level and technical expertise. For beginners, using a file upload or HTML tag might be easiest. Those options are convenient if you already use Google Analytics or Tag Manager. You need to access your domain registrar's settings for domain verification."
msgid "This method involves uploading an HTML file provided by Google containing the verification code you have to put in your Odoo's Website Settings. Google verifies ownership by checking for this code."
msgid "Once you added your website URL under the URL prefix option and clicked :guilabel:`continue`, expand the HTML file section where you find a download :icon:`fa-download` button."
msgid "In your Odoo database, go to :menuselection:`Website --> Configuration --> Settings`, and enable :guilabel:`Google Search Console` in the :guilabel:`SEO` section. Paste the verification code (e.g., `google123abc.html`) in the dedicated field."
msgid "Odoo allows you to create multiple websites from the same database. This can be useful, for example, if you have multiple brands operating under your organization, or to create separate websites for different products/services, or different audiences. In these cases, having different websites can help avoid confusion and make it easier to tailor your digital outreach strategies and reach your target audience."
msgid "Each website can be designed and configured independently with its own :doc:`domain name <domain_names>`, :doc:`theme <../web_design/themes>`, :doc:`pages <../pages>`, :doc:`menus <../pages/menus>`, :doc:`languages <translate>`, :doc:`products <../../ecommerce/products>`, assigned sales team, etc. They can also :ref:`share content and pages <multi-website/website_content>`."
msgid "Specify the :guilabel:`Website Name` and :guilabel:`Website domain`. Each website must be published under its own :doc:`domain <domain_names>`."
msgid "By default, all website-related apps that you have installed (e.g. **eCommerce**, **Forum**, **Blog**, etc.) and their related website pages are also available on the new website. You can remove them by amending the website's menu."
msgid "To switch from one website to another, click the menu next to the :guilabel:`+New` button in the top right corner and select the website you want to switch to."
msgid "Most website settings are website-specific, which means they can be enabled/disabled per website. To adapt the settings for a website, go to :menuselection:`Website --> Configuration --> Settings`. Select the desired website in the field :guilabel:`Settings of Website` at the top of the :guilabel:`Settings` page, in the **yellow** banner. Then, adapt the options for that specific website."
msgid "In a :doc:`multi-company environment </applications/general/companies>`, each website can be linked to a specific company in your database so that only company-related data (e.g., products, jobs, events, etc.) is displayed on the website. To display company-specific data, set the desired company in the :guilabel:`Company` field."
msgid "By default, pages, products, events, etc. created from the frontend (using the :guilabel:`+New` button) are only available on the website from which it was created. Records created from the backend, however, are made available on all websites by default. The content's availability can be changed in the backend, in the :guilabel:`Website` field. For example, for products, go to :menuselection:`eCommerce --> Products`, then select the product and go to the :guilabel:`Sales` tab. For forums, go to :menuselection:`Configuration --> Forums`, then select the forum."
msgid "eCommerce features such as products, eCommerce categories, pricelists, discounts, payment providers, etc. can be restricted to :ref:`a specific website <website_field>`."
msgid "You can :doc:`allow your customers to use the same account <../../ecommerce/ecommerce_management/customer_accounts>` on all of your websites by enabling the :guilabel:`Shared Customer Accounts` check box in the website settings."
msgid "Products can be priced differently based on the website using :ref:`pricelists <ecommerce/pricelists>`. The following configuration is required:"
msgid "Select the pricelist or click :guilabel:`New` to create a new one, then select the :guilabel:`Configuration` tab and set the :guilabel:`Website` field."
msgid "Other reporting data such as eCommerce dashboard data, online sales analyses and visitors can be grouped by website if necessary. Open the search panel and select :guilabel:`Group by --> Website`."
msgid ":ref:`Cloudflare Turnstile <cloudflare-turnstile>` and :ref:`Google reCAPTCHA v3 <google-recaptcha>` protect website forms against spam and abuse. They attempt to distinguish between human and bot submissions using non-interactive challenges based on telemetry and visitor behavior."
msgid "All pages using the :guilabel:`Form`, :guilabel:`Newsletter Block`, :guilabel:`Newsletter Popup` snippets, and the eCommerce :guilabel:`Extra Step During Checkout` form are protected by both tools."
msgid "The :guilabel:`Managed` mode is **recommended**, as visitors can be prompted to check a box confirming they are human if deemed necessary by Turnstile."
msgid "For the :guilabel:`Non-interactive` and :guilabel:`Invisible` modes, visitors are never prompted to interact. In :guilabel:`Non-interactive` mode, a loading widget can be displayed to warn visitors that Turnstile protects the form; however, the widget is not supported by Odoo."
msgid "From the database dashboard, click :guilabel:`Settings`. Under :guilabel:`Integrations`, enable :guilabel:`Cloudflare Turnstile` and click :guilabel:`Save`."
msgid "Open `the reCAPTCHA website registration page <https://www.google.com/recaptcha/admin/create>`_. Log in or create a Google account if necessary."
msgid "Under :guilabel:`Google Cloud Platform`, a project is automatically selected if one was already created with the logged-in Google account. If not, one is automatically created. Click :guilabel:`Google Cloud Platform` to select a project yourself or rename the automatically created project."
msgid "Do not disable the :guilabel:`reCAPTCHA` feature or uninstall the :guilabel:`Google reCAPTCHA integration` module, as many other modules would also be removed."
msgid "Change the default :guilabel:`Minimum score` (`0.70`) if necessary, using a value between `1.00` and `0.00`. The higher the threshold is, the more difficult it is to pass the reCAPTCHA, and vice versa. Out of the 11 levels, only the following four score levels are available by default: `0.1`, `0.3`, `0.7` and `0.9`."
msgid "You can notify visitors that reCAPTCHA protects a form. To do so, open the website editor and navigate to the form. Then, click somewhere on the form, and on the right sidebar's :guilabel:`Customize` tab, toggle :guilabel:`Show reCAPTCHA Policy` found under the :guilabel:`Form` section."
msgid "Analytics and additional settings are available on `Google's reCAPTCHA administration page <https://www.google.com/recaptcha/admin/>`_. For example, you can receive email alerts if Google detects suspicious traffic on your website or view the percentage of suspicious requests, which could help you determine the right minimum score."
msgid "Your website is displayed in the language that matches your visitor’s browser. If the browser’s language has not been installed and added to your website, the content is shown in the :ref:`default language <translate/default-language>`. When additional languages are installed, users can choose their preferred language using the :ref:`language selector <translate/language-selector>`."
msgid "The :ref:`Translate <translate/translate>` feature on your website allows automatic translation of standard terms and provides a tool for manual content translation."
msgid "To allow translation of your website, you must first :doc:`install <../../../general/users/language>` the required languages and add them to your website. To do so, go to :menuselection:`Website --> Configuration --> Settings` and click :icon:`fa-arrow-right` :guilabel:`Install languages` in the :guilabel:`Website Info` section. In the dialog box that opens, select the :guilabel:`Languages` you want from the dropdown menu, tick the required :guilabel:`Websites to translate`, and click :guilabel:`Add`."
msgid "To edit your website's languages, go to :menuselection:`Website -–> Configuration -–> Settings` and add/remove the required languages in/from the :guilabel:`Languages` field in the :guilabel:`Website info` section."
msgid "Alternatively, once the languages have been installed, you can add them from the :ref:`language selector <translate/language-selector>`. You might then need to refresh your page to see the new language."
msgid "When multiple languages are available on your website, you can set a default language to be used if the visitor’s browser language is not available. To do so, go to :menuselection:`Website –-> Configuration -–> Settings`, and select a language in the :guilabel:`Default` field."
msgid "Your website’s visitors can switch languages using the language selector, available by default in the :guilabel:`Copyright` section at the bottom of the page. To edit the language selector menu:"
msgid "Set the :guilabel:`Language Selector` field to either :guilabel:`Dropdown` or :guilabel:`Inline`. Click :guilabel:`None` if you do not want to display the :guilabel:`Language selector`;"
msgid "You can also add the :guilabel:`Language Selector` to the :guilabel:`Header` of your page. To do so, click the :guilabel:`Header` block and go to the :guilabel:`Navbar` section to edit the :guilabel:`Language Selector`."
msgid "Select your desired language from the language selector to see your content in another language. Then, click the :guilabel:`Translate` button in the top-right corner to manually activate the translation mode so that you can translate what has not been translated automatically by Odoo."
msgid "In this mode, you can only translate text. To change the page's structure, you must edit the master page, i.e., the page in the original language of the database. Any changes made to the master page are automatically applied to all translated versions."
msgid "When a website supports multiple languages, the core URL structure remains consistent across languages, while specific elements like product names or categories are translated. For example, `https://www.mywebsite.com/shop/product/my-product-1` is the English version of a product page, while `https://www.mywebsite.com/fr/shop/product/mon-produit-1` is the French version of the same page. The structure (/shop/product/) stays unchanged, but the translated elements (e.g., product name) adapt to the selected language."
msgid "Once the desired language is installed, you can translate some items from the backend (e.g., the product's name in the product form). To do so, click the language code (e.g., :guilabel:`EN`) next to the text you want to translate and add the translation."
msgid "Go to :guilabel:`Languages` to configure the condition(s) to apply by selecting :guilabel:`Visible for` or :guilabel:`Hidden for`, and click :guilabel:`Choose a record` to decide which languages are impacted."
msgid "The **mail groups** feature allows website visitors to have a public discussion by email. They can join a group to receive emails from other group members (i.e., website users who have subscribed to the group) and send new ones to all group members."
msgid "Configure a custom email alias domain by accessing the **General settings**, scrolling down to the :guilabel:`Discuss` section, enabling the :guilabel:`Custom Email Server` feature, and entering the :guilabel:`Alias domain` (e.g., `@mycompany.com`)."
msgid "Enable :guilabel:`Moderate this group` and specify the :guilabel:`Moderators` if you wish to :ref:`moderate messages <website/mailing_lists/moderate>` from this group. Alternatively, if the group is not moderated, you can define :guilabel:`Responsible Users` who can manage the messages in the group."
msgid "If the mail group is moderated, you can automatically notify authors when their message is pending moderation by enabling :guilabel:`Automatic notification` in the :guilabel:`Notify Members` tab and writing the :guilabel:`Notification message`."
msgid "If you wish to send out guidelines to new subscribers, enable :guilabel:`Send guidelines to new subscribers` and write them in the :guilabel:`Guidelines` tab. This is particularly useful when the mail group is moderated."
msgid "Based on the :ref:`configuration of the mail group <website/mailing_lists/configure_groups>`, users can subscribe to and unsubscribe from mail groups from the website page (`/groups` by default)."
msgid "Internal users can also do this from :menuselection:`Website --> Configuration --> Mailing Lists`, using the :guilabel:`Join` and :guilabel:`Leave` buttons."
msgid "To send messages to a mail group, website users can email the :ref:`mail group's email address <website/mailing_lists/configure_groups>`. Internal users can also create messages directly from Odoo. To do so, go to :menuselection:`Website --> Configuration --> Mailing Lists`, select the mail group, click the :guilabel:`Emails` smart button, and click :guilabel:`New`. Then, fill in the fields and click :guilabel:`Send`."
msgid "Group members can also unsubscribe from the group, access the mail group page, and send emails to the group using the URLs in the footer of any group email they have received."
msgid "If the :guilabel:`Moderate this group` feature has been enabled for the :ref:`mail group <website/mailing_lists/configure_groups>`, one of the :guilabel:`Moderators` must approve the group's messages before they are dispatched to the other members."
msgid "To moderate messages, go to :menuselection:`Website --> Configuration --> Mailing Lists`, select the mail group, and click the :guilabel:`To review` smart button. You can moderate messages using the buttons at the end of the message line or select a message to view its content and moderate it accordingly."
msgid ":guilabel:`Reject`: to reject the email. In the pop-up window that opens, click :guilabel:`Reject Silently` to reject the email without notifying the author, or specify an explanation for rejecting the message, then click :guilabel:`Send & Reject` to reject the message and send the explanation to the author."
msgid ":guilabel:`Whitelist`: to whitelist the author, i.e. automatically accept all of their emails. As a result, a :ref:`moderation rule <website/mailing_lists/moderate>` is created for the author's email address with the status :guilabel:`Always allow`."
msgid ":guilabel:`Ban`: to blacklist the author, i.e. automatically discard all their emails. In the pop-up window that opens, click :guilabel:`Ban` to ban the author without notifying them, or specify an explanation, then click :guilabel:`Send & Ban` to ban the author and send them the explanation. As a result, a :ref:`moderation rule <website/mailing_lists/moderate>` is created for the author's email address with the status :guilabel:`Permanent ban`."
msgid "Messages can also be moderated from the group's list of messages. Go to :menuselection:`Website --> Groups --> Mailing List Groups`, select the mail group and click the :guilabel:`Emails` smart button."
msgid "You can whitelist or blacklist an author either directly :ref:`from a mail group message <website/mailing_lists/moderate>`, or by creating a moderation rule. To do so, go to :menuselection:`Website --> Configuration --> Moderation Rules` and click :guilabel:`New`. Then, select the :guilabel:`Group`, specify the author's :guilabel:`Email` and set the :guilabel:`Status` field."
msgid "You can also access the mail group's moderation rules by going to :menuselection:`Website --> Configuration --> Mailing Lists`, selecting the group, then clicking the :guilabel:`Moderations` smart button."
msgid "**Static** pages have stable content, such as the homepage. You can manually create new ones, define their URLs, adapt their :ref:`properties <website/page_properties>`, etc. **Dynamic** pages, on the other hand, are generated dynamically. All pages generated automatically by Odoo, for example, when you install an app or module (e.g., `/shop` or `/blog`) or publish a new product or blog post, are dynamic pages and are therefore managed differently."
msgid "Pages need to be published to make them accessible to website visitors. To publish or unpublish a page, access it and toggle the switch in the upper-right corner from :guilabel:`Unpublished` to :guilabel:`Published`, or vice versa."
msgid "publish/unpublish a page from the :ref:`page properties <website/page_properties>`, where you can define a publishing date and/or restrict the page's visibility if needed;"
msgid "publish/unpublish several pages at once: go to :menuselection:`Website --> Site --> Pages`, select the pages, then click :guilabel:`Action` and select :guilabel:`Publish` or :guilabel:`Unpublish`."
msgid "When you create a website, Odoo creates a dedicated :guilabel:`Home` page by default, but you can define any website page as your homepage. To do so, go to :menuselection:`Website --> Configuration --> Settings`, then, in the :guilabel:`Website info` section, define the URL of the desired page in the field :guilabel:`Homepage URL` (e.g., `/shop`)."
msgid "Alternatively, you can define any :ref:`static page <website/page_type>` as your homepage by going to :menuselection:`Website --> Site --> Properties`. Select the :guilabel:`Publish` tab and enable :guilabel:`Use as Homepage`."
msgid "To modify a :ref:`static page's <website/page_type>` properties, access the page you wish to modify, then go to :menuselection:`Site --> Properties`."
msgid "modify the :guilabel:`Page URL`. In this case, you can redirect the old URL to the new one if needed. To do so, enable :guilabel:`Redirect Old URL`, then select the :guilabel:`Type` of :ref:`redirection <website/URL-redirection>`:"
msgid ":guilabel:`Publishing Date`: To publish the page at a specific moment, select the date, click the clock icon to set the time, then click the green check mark to validate your selection."
msgid ":guilabel:`Restricted Group`: Select the :doc:`user access group(s) </applications/general/users/access_rights>` in the :guilabel:`Authorized group` field."
msgid "To duplicate a page, access the page, then go to :menuselection:`Site --> Properties` and click :guilabel:`Duplicate Page`. Enter a :guilabel:`Page Name`, then click :guilabel:`OK`. By default, the new page is added after the duplicated page in the menu, but you can remove it from the menu or change its position using the :doc:`menu editor <pages/menus>`."
msgid "A pop-up window appears on the screen with all links referring to the page you want to delete, organized by category. To ensure website visitors don't land on a 404 error page, you must update all the links on your website referring to the page. To do so, expand a category, then click on a link to open it in a new window. Alternatively, you can set up a :ref:`redirection <website/URL-redirection>` for the deleted page."
msgid "Once you have updated the links (or set up a :ref:`redirection <website/URL-redirection>`), select the :guilabel:`I am sure about this` check box, then click :guilabel:`OK`."
msgid "URL redirect mapping consists in sending visitors and search engines to a URL different from the one they initially requested. This technique is used, for example, to prevent broken links when you :ref:`delete a page <website/delete-page>`, :ref:`modify its URL <website/page_properties>`, or migrate your site from another platform to an Odoo :doc:`domain <configuration/domain_names>`. It can also be used to improve :doc:`pages/seo`."
msgid "To access existing URL redirections and create new ones, :doc:`activate the developer mode </applications/general/developer_mode>` and go to :menuselection:`Website --> Configuration --> Redirects`."
msgid "A redirect record is added automatically every time you :ref:`modify a page's URL <website/page_properties>` and enable :guilabel:`Redirect Old URL`."
msgid ":guilabel:`301 Moved Permanently`: for permanent redirections of unpublished or deleted :ref:`static pages <website/page_type>`. The new URL is shown in search engine results, and the redirect is cached by browsers."
msgid ":guilabel:`302 Moved Temporarily`: for short-term redirections, for example, if you are redesigning or updating a page. The new URL is neither cached by browsers nor shown in search engine results."
msgid ":guilabel:`308 Redirect/Rewrite`: for permanent redirections of existing :ref:`dynamic pages <website/page_type>`. The URL is renamed; the new name is shown in search engine results and is cached by browsers. Use this redirect type to rename a dynamic page, for example, if you wish to rename `/shop` into `/market`."
msgid ":guilabel:`URL from`: Enter the URL to be redirected (e.g., `/about-the-company`) or search for the desired :ref:`dynamic page <website/page_type>` and select it from the list."
msgid ":guilabel:`URL to`: For 301, 302, and 308 redirects, enter the URL to be redirected to. If you want to redirect to an external URL, include the protocol (e.g., `https://`)."
msgid ":guilabel:`Sequence`: To define the order in which redirections are performed, e.g., in the case of redirect chains (i.e., a series of redirects where one URL is redirected to another one, which is itself further redirected to another URL)."
msgid "404, 301, and 302 redirections are meant to migrate traffic from :ref:`unpublished <website/un-publish-page>` or :ref:`deleted <website/delete-page>` pages to *new* pages, while the 308 redirect is used for *permanent* redirections of *existing* pages."
msgid "Menus are used to organize your website’s content and help visitors navigate through your web pages effectively. User-friendly and well-structured website menus also play a crucial role in improving :doc:`search engine rankings <seo>`."
msgid "The menu editor allows you to edit your website's menu and add :ref:`regular menu items <website/regular-menus>` and :ref:`mega menus <website/mega-menus>`."
msgid "By default, pages are added to the menu as regular menu items when :doc:`they are created <../pages>`. You can also add regular menu items from the menu editor by clicking :guilabel:`Add Menu Item`. Enter the :guilabel:`Name` and URL of the related page in the pop-up window that appears on the screen and click :guilabel:`OK`."
msgid "Mega menus are similar to drop-down menus, but instead of a simple list of sub-menus, they display a panel divided into groups of navigation options. This makes them suitable for websites with large amounts of content, as they can help include all of your web pages in the menu while still making all menu items visible at once. Mega menus can also be structured more visually than regular drop-down menus, for example, through layout, typography, and icons."
msgid "To create a mega menu, go to :menuselection:`Website --> Site --> Menu Editor` and click :guilabel:`Add Mega Menu Item`. Enter the :guilabel:`Name` of the mega menu in the pop-up, click :guilabel:`OK`, then :guilabel:`Save`."
msgid "To adapt the options and layout of the mega menu, click it in the navigation bar, then click :guilabel:`Edit`. Mega menus are composed of building blocks, which means you can customize each component individually using inline formatting, as well as the options available in the :guilabel:`Customize` tab in the website builder. For example, you can:"
msgid "edit a menu item's URL by selecting the menu item, then clicking the :guilabel:`Edit link` button in the small preview pop-up. Type `/` to search for a page on your website, or `#` to search for an existing custom anchor."
msgid "You can adapt the general layout of the mega menu by selecting the desired :guilabel:`Template` and :guilabel:`Size` in the :guilabel:`Mega menu` section in the :guilabel:`Customize` tab in the website builder."
msgid "To customize the appearance of your website's menu, click :guilabel:`Edit`, then select the navigation bar or any menu item. You can then adapt the fields in the :guilabel:`Header` and :guilabel:`Navbar` sections in the :guilabel:`Customize` tab in the website builder."
msgid "Search Engine Optimization, often abbreviated as SEO, is a digital marketing strategy to improve a website's visibility and ranking in search engine results (e.g., in Google). It involves optimizing various elements on your website, including its content, social sharing, URLs, images, and page speed."
msgid "Odoo provides several modules to help you build your website content, such as :doc:`eCommerce <../../ecommerce>`, :doc:`Blog <../../blog>`, :doc:`eLearning <../../elearning>`, and :doc:`Forum <../../forum>`."
msgid "All Odoo :doc:`themes <../web_design/themes>` rely on the CSS Framework `Bootstrap <https://getbootstrap.com/>`_ to render efficiently according to the device: desktop, tablet, or mobile, which positively impacts ranking in search engines."
msgid "Meta tags are HTML elements that provide information about a webpage to search engines and website visitors. They play a crucial role in SEO by helping search engines understand the content and context of a webpage and attract visitors with appealing content. There are two types of meta tags in Odoo:"
msgid ":guilabel:`Title` tags specify a webpage's title and are displayed as a clickable link in search engine results. They should be concise, descriptive, and relevant to the page's content. You can update the title tag of your webpage or keep it empty to use the default value based on the page’s content."
msgid ":guilabel:`Description` tags summarize the webpage's content, often displayed in search engine results below the title. They are used to encourage the user to visit the page. You can update the description tag of your webpage or keep it empty to use the default value based on the page’s content."
msgid "The :guilabel:`Preview` card displays how the title and description tags should appear in search results. It also includes the URL of your page."
msgid "Keywords are one of the main elements of SEO. A website that is well optimized for search engines speaks the same language as potential visitors, with keywords for SEO helping them to connect to your site."
msgid "You can enter the keywords you consider essential in the :guilabel:`Keyword` field and click :guilabel:`ADD` to see how they are used at different levels in your content (H1, H2, page title, page description, page content) and the related searches in Google. The tool also suggests relevant keywords to drive your web traffic. The more keywords are present on your webpage, the better."
msgid "If you change the title of a blog post or the name of a product, the changes apply automatically everywhere on your website. The old link still functions when external websites use a :ref:`301 redirect <website/URL-redirection>`, maintaining the SEO link juice."
msgid "Compare how your website ranks using `Google Page Speed <https://pagespeed.web.dev/?utm_source=psi&utm_medium=redirect>`_ or `Pingdom Website Speed Test <https://tools.pingdom.com/>`_."
msgid "Odoo automatically compresses uploaded images and converts them to `Webp`. With this file format, photos are smaller, which increases the page loading speed and, therefore, gives a better ranking in SEO. All images used in Odoo official :doc:`themes <../web_design/themes>` are also compressed by default. If you are using a third-party theme, it may provide images that are not compressed efficiently."
msgid "**To modify an image** from your website, select the image, click :guilabel:`Edit`, then go to the :guilabel:`Customize` tab, and adapt the :guilabel:`Format` in the :guilabel:`Image` section."
msgid "Alt tags are used to provide context to what an image is displaying, informing search engine crawlers and allowing them to index an image correctly. Adding alt tags keywords in the :guilabel:`Description` field is essential from an SEO perspective. This description is added to the HTML code of your image, and it is shown when the image cannot be displayed."
msgid "Structured data markup is used to generate rich snippets in search engine results. It is a way for websites to send structured data to search engine robots, helping them understand your content and create well-presented search results."
msgid "By default, Google supports many `rich snippets <https://developers.google.com/search/blog/2009/05/introducing-rich-snippets>`_ for content types, including Reviews, People, Products, Businesses, Events, and Organizations."
msgid "Microdata is a set of tags, introduced with HTML5, that help search engines better understand your content and display it in a relevant way. Odoo implements microdata as defined in the schema.org `specification <https://schema.org/docs/gs.html>`_ for events, eCommerce products, forum posts, and contact addresses. This allows your product pages to be displayed in Google using extra information like the price and rating of a product:"
msgid "A robots.txt file tells search engine crawlers which URLs the crawler can access on your site, to index its content. This is used mainly to avoid overloading your site with requests."
msgid "When indexing your website, search engines take a first look at the robots.txt file. Odoo automatically creates one robot.txt file available on `mydatabase.odoo.com/robots.txt`."
msgid "By editing a robots.txt file, you can control which site pages are accessible to search engine crawlers. To add custom instructions to the file, go to :menuselection:`Website --> Configuration --> Settings`, scroll down to the :guilabel:`SEO` section, and click :guilabel:`Edit robots.txt`."
msgid "The sitemap points out website pages and their relation to each other to search engine robots. Odoo generates a `/sitemap.xml` file, including all URLs. For performance reasons, this file is cached and updated every 12 hours."
msgid "If your website has a lot of pages, Odoo automatically creates a Sitemap Index file, respecting the `sitemaps.org protocol <http://www.sitemaps.org/protocol.html>`_, grouping sitemap URLs in 45000 chunks per file."
msgid "`<lastmod>`: last modification date of the resource, computed automatically based on the related object. For a page related to a product, this could be the last modification date of the product or the page."
msgid "`<priority>`: modules may implement their priority algorithm based on their content (for example, a forum might assign a priority based on the number of votes on a specific post). The priority of a static page is defined by its priority field, which is normalized (16 is the default)."
msgid "To prevent pages from appearing in a sitemap, go to :menuselection:`Site --> Properties`, click the :guilabel:`Publish` tab, and turn off the :guilabel:`Indexed` feature."
msgid "Odoo automatically includes `hreflang` and `x-default` tags in the code of your website's multilingual pages. These HTML attributes are crucial in informing search engines about a specific page's language and geographical targeting."
msgid "Website analytics helps website owners monitor how people use their site. It provides data on visitor demographics, behavior, and interactions, helping improve websites and marketing strategies."
msgid "You can track your Odoo website's traffic using :ref:`analytics/plausible` or :ref:`analytics/google-analytics`. We recommend using Plausible.io as it is privacy-friendly, lightweight, and easy to use."
msgid "Odoo hosts its own Plausible.io server and provides a free and ready-to-work Plausible.io solution for **Odoo Online** databases. Odoo automatically creates and sets up your account. You can start using it by going to :menuselection:`Website --> Reporting --> Analytics`."
msgid "**If you already have a Plausible.io account** and you want to connect it to your Odoo Online database, you must create two `ir.config.parameters` to use Plausible.io's servers. To do so, enable the :ref:`developer mode <developer-mode>` and go to :menuselection:`General Settings --> Technical -- System Parameters`. Click :guilabel:`New` and fill in the following :guilabel:`Key` and :guilabel:`Value` fields:"
msgid "If you are creating a new account, go through the registration and activation steps. When asked to provide your website details, add its :guilabel:`Domain` without including `www` (e.g., `example.odoo.com`) and change the :guilabel:`Reporting Timezone` if necessary. Click :guilabel:`Add snippet` to proceed to the next step. Ignore the :guilabel:`Add JavaScript snippet` instructions and click :guilabel:`Start collecting data`."
msgid "Once done, click the Plausible logo in the upper-left part of the page to access your `list of websites <https://plausible.io/sites>`_, then click the gear icon next to the website."
msgid "Enter a :guilabel:`Name`, leave the :guilabel:`Password` field empty, as the Plausible analytics dashboard integration in Odoo doesn't support it, then click :guilabel:`Create shared link`."
msgid "If you have :doc:`multiple websites <../configuration/multi_website>`, add your websites to your Plausible.io account by going to `<https://plausible.io/sites>`_ and clicking :guilabel:`+ Add website`. In Odoo, in the **Website settings**, make sure to select the website in the :guilabel:`Settings of Website` field before pasting the :guilabel:`Shared link`."
msgid "If you already have a Google Analytics account, sign in and click the gear icon in the bottom-left corner of the page to access the **Admin** page. Then, click :guilabel:`+ Create Property`."
msgid "Complete the next steps: `property creation <https://support.google.com/analytics/answer/9304153?hl=en/&visit_id=638278591144564289-3612494643&rd=2#property>`_, business details, and business objectives."
msgid "If you have :doc:`multiple websites <../configuration/multi_website>` with separate domains, it is recommended to create `one property <https://support.google.com/analytics/answer/9304153?hl=en/&visit_id=638278591144564289-3612494643&rd=2#property>`_ per domain. In Odoo, in the **Website settings**, make sure to select the website in the :guilabel:`Settings of Website` field before pasting the :guilabel:`Measurement ID`."
msgid ":abbr:`GTM (Google Tag Manager)` is a tag management system that allows you to easily update measurement codes and related code fragments, collectively known as tags on your website or mobile app, directly through the code injector."
msgid "Some GTM tags use data layers (e.g., advanced eCommerce tracking data layers) to retrieve variables and send them to Google Analytics. Data layers are currently not managed in Odoo."
msgid "Copy the `<head>` and `<body>` codes from the popup window. Then, go to your website, click :guilabel:`Edit`, go to the :guilabel:`Themes` tab, scroll down to the :guilabel:`Website Settings` section, then click :guilabel:`<head>` and :guilabel:`</body>` to paste the codes."
msgid "The link tracker allow you to create tracked links to measure your marketing campaigns' effectiveness. They let you determine which channels bring you the most visitors and make informed decisions."
msgid "The :guilabel:`Link Tracker` module is not installed by default. You need to enable the :guilabel:`Email Marketing` option by going to :menuselection:`Website --> Configuration --> Settings.` Alternatively, you can :doc:`install <../../../general/apps_modules>` the :guilabel:`Link Tracker` module itself or one of the marketing apps."
msgid "To create and manage tracked links, navigate to :menuselection:`Website --> Site --> Link Tracker`. Fill in the following information and click :guilabel:`Get tracked link` to generate a tracking URL."
msgid ":guilabel:`Medium`: The medium describes the category or method through which the visitor arrives at your site, such as organic search, paid search, social media ad, email, etc."
msgid ":guilabel:`Source`: The source identifies the precise platform or website that referred the visitor, such as a search engine, a newsletter, or a website."
msgid "The :guilabel:`Campaign`, :guilabel:`Medium`, and :guilabel:`Source` are called :abbr:`UTM (Urchin Tracking Module)` parameters. They are incorporated in the tracked URL."
msgid "You can use the :abbr:`UTM (Urchin Tracking Module)` parameters to hide or show building blocks for specific audiences. To achieve this, click the :guilabel:`Edit` button on your website, select a building block, go to the :guilabel:`Customize` tab, scroll down to :guilabel:`Visibility`, and click :guilabel:`Conditionally`."
msgid "For each parameter available in the :ref:`Visibility <building_blocks/visibility>` section, you can choose :guilabel:`Visible for` or :guilabel:`Hidden for` and select the record you want from the dropdown list."
msgid "To get an overview of your tracked links, go to :menuselection:`Website --> Site --> Link Tracker` and scroll down to :guilabel:`Your tracked links` section."
msgid "Scroll down to the :guilabel:`Statistics` section to get an overview of the number of clicks of your tracked links. You can display information for a specific period by clicking the :guilabel:`All Time`, :guilabel:`Last Month`, or :guilabel:`Last Week` options."
msgid "Building blocks let you design your website quickly by dragging and dropping them onto your web pages. Four types of building blocks are available depending on their use: :doc:`Structure <building_blocks/structure>`, :doc:`Features <building_blocks/features>`, :doc:`Dynamic Content <building_blocks/dynamic_content>`, and :doc:`Inner Content <building_blocks/inner_content>`."
msgid "To add a building block to your website page, click :guilabel:`Edit`, select the desired building block, and drag and drop it to your page. You can add as many blocks as needed."
msgid "To edit the content of a building block, click on it and go to the :guilabel:`Customize` tab, where available features depend on the block you selected."
msgid "You can customize and apply color presets to building blocks. To proceed, select a building block, go to the :guilabel:`Customize` tab, click the :guilabel:`Background` button, and select a :guilabel:`Preset`."
msgid "You can choose between two layout styles for most building blocks: :ref:`grid <building_blocks/grid>` or :ref:`columns (cols) <building_blocks/cols>`. To change the default layout, go to the :guilabel:`Customize` tab. Under the :guilabel:`Banner` section, select :guilabel:`Grid` or :guilabel:`Cols` as the :guilabel:`Layout`."
msgid "Choosing the :guilabel:`Cols` layout allows you to determine the number of elements per line within the block. To do so, select the block to modify, click the :guilabel:`Cols` :guilabel:`Layout`, and adjust the number."
msgid "By default, **on mobile devices**, one element is visible per line to ensure that content remains easily readable and accessible on smaller screens. To adjust the value, click the :icon:`fa-mobile` (:guilabel:`mobile icon`) at the top of the website editor and adapt the number of columns."
msgid "You can duplicate a building block by clicking on the duplicate icon. Once duplicated, the new block appears on your website beneath the original one."
msgid "You can save a customized building block and reuse it elsewhere. To do so, select it, navigate to the :guilabel:`Customize` tab, and click the :icon:`fa-floppy-o` (:guilabel:`floppy disk`) icon to save it."
msgid "Saved building blocks are available in the :guilabel:`Custom` section of the :guilabel:`Blocks` tab. Click the :icon:`fa-pencil` (:guilabel:`pen`) icon to edit their name."
msgid "You can hide specific elements depending on the visitor's device. To do so, select the element to hide, and in the :guilabel:`Customize` tab, scroll down to :guilabel:`Visibility`, and click the :guilabel:`Show/Hide on Mobile` or the :guilabel:`Show/Hide on Desktop` icon."
msgid "Click the :icon:`fa-mobile` (:guilabel:`mobile`) icon at the top of the configurator to preview how your website would look on a mobile device."
msgid "You can also hide or show building blocks using other conditions. To do so, select an element, go to :guilabel:`Visibility`, click :guilabel:`No condition`, and select :guilabel:`Conditionally` instead. Then, configure the condition(s) to apply by selecting :guilabel:`Visible for` or :guilabel:`Hidden for` and which :guilabel:`Records` will be impacted."
msgid "Depending on the visibility settings, some elements can become hidden from your current view. To make a building block visible again, go to the :guilabel:`Invisible Elements` section at the bottom of the configurator and select a building block."
msgid "You can customize building block elements for the mobile view without impacting the desktop view. To do so, open the website editor, click the :icon:`fa-mobile` (:guilabel:`mobile`) icon at the top, and select the building block element. Then, you can:"
msgid "edit the :ref:`Cols <building_blocks/cols>` and :ref:`Visibility <building_blocks/visibility>` features in the :guilabel:`Customize` tab of the website editor."
msgid "The :guilabel:`Dynamic Content` :doc:`building blocks <../building_blocks>`, such as :ref:`Form <website/dynamic_content/form>`, :ref:`Products <website/dynamic_content/products>`, :ref:`Embed Code <website/dynamic_content/embed_code>`, or :doc:`Blog Posts <../../../blog>`, help you create interactive and visually appealing layouts for your web :doc:`pages <../../pages>`."
msgid "To add a building block, click :guilabel:`Edit`, select the desired building block under the :guilabel:`Blocks` tab, and drag and drop it onto the page. To access its settings, click it and go to the :guilabel:`Customize` tab, where the available options depend on the type of block selected."
msgid "By default, submitting the form **sends you an email** containing what the visitor entered. Depending on the apps installed on your database, new actions that can automatically create records become available:"
msgid "By default, actions redirect visitors to a *thank you* page after submitting the form. Use the :guilabel:`URL` field to change where they are redirected. It is also possible to let visitors stay on the form's page by selecting :guilabel:`Nothing` or :guilabel:`Show Message` under the :guilabel:`On Success` field."
msgid "To add a new field to the form, click the :guilabel:`+ Field` button found next to the Customize tab's :guilabel:`Form` or :guilabel:`Field` section. By default, new fields are *text* fields. To change the type, use the :guilabel:`Type` field and select an option under the :guilabel:`Custom Field` heading."
msgid "It is also possible to select an :guilabel:`Existing Field` from a database and use the data it contains. The fields available depend on the selected action."
msgid "The :guilabel:`Products` block is available after installing the eCommerce app. It is used to display a selection of products sold on your website."
msgid "By default, the block displays the :guilabel:`Newest Products`. To change which products are shown, go to the :guilabel:`Customize` tab's :guilabel:`Products` section and select as :guilabel:`Filter` the :guilabel:`Recently Sold Products` or :guilabel:`Recently Viewed Products` option."
msgid "Embedding code allows you to integrate content from third-party services into a page, such as videos from YouTube, maps from Google Maps, social media posts from Instagram, etc."
msgid "After adding the block to a page, click the :guilabel:`Edit` button found under the :guilabel:`Customize` tab's :guilabel:`Embed Code` section and enter the code, replacing the code used to show the block's instructions."
msgid "The :guilabel:`Table of Content` block is used to list many different items grouped under several headings. A clickable index is available to navigate quickly between the different categories."
msgid "The :guilabel:`Call to Action` block is used to prompt visitors to take a specific action, such as signing up for a newsletter or contacting you."
msgid "To change the button's link, select it, go to the :guilabel:`Customize` tab's :guilabel:`Inline Text` section and replace `/contactus` with another URL."
msgid "The :guilabel:`Inner content` :doc:`building blocks <../building_blocks>` allow you to add elements such as videos, images, and :ref:`social media buttons <inner_content/social_media>`, into pre-existing blocks."
msgid "The :guilabel:`Social Media` block inserts clickable buttons leading to your social network's URL. By default, the buttons display the icons of seven major social networks. You can click :guilabel:`Add New Social Network` to create a new button and switch the buttons next to a URL to turn them on or off."
msgid "You cannot edit the default icons but can edit the ones you added by clicking :guilabel:`Add New Social Network`. To do so, select the icon, then click the :guilabel:`Replace` button found under the :guilabel:`Customize` tab's :guilabel:`Icon` section, and either select one of the available icons or click the :guilabel:`Images` tab and upload an image or add its URL."
msgid "The website configurator provides a range of :guilabel:`Structure` :doc:`building blocks <../building_blocks>` to design your website's layout, including headings, images, and text."
msgid "The :guilabel:`Banner` block combines a title, text, images, and a call to action button, making it suitable for placement at the top of a website."
msgid "The call to action button encourages visitors to take a specific action, for example, consulting your shop, downloading a file, or making an appointment."
msgid "To change the button's link, select it and click the :guilabel:`Edit Link` icon. Additional customization options are available in the :guilabel:`Inline Text` section."
msgid "The :guilabel:`Masonry` block offers a range of templates that associate image and text bricks. To change the default template, go to the :guilabel:`Customize` tab, click :guilabel:`Template` and select one."
msgid "The :guilabel:`Masonry` block allows you to add text on top of images. To do so, go to the :guilabel:`Customize` tab, scroll to :guilabel:`Add Elements`, and click :guilabel:`Text`."
msgid "Odoo offers numerous themes to shape your website's style, including its colors, fonts, and layouts. When setting up your site using the Odoo website configurator, you are prompted to select a theme that aligns with your desired aesthetic. If you wish to modify the theme options later, navigate to the website builder by clicking the :guilabel:`Edit` button and access the :guilabel:`Theme` tab. The following sections are available:"
msgid ":guilabel:`Colors`: The website builder relies on palettes composed of five colors: two :guilabel:`Main` colors and three :guilabel:`Light & Dark` colors."
msgid "You can also customize the :guilabel:`Color Presets` that have been defined automatically by the website builder according to the five colors defined above. Click the arrow next to a color preset to update it. Each color preset contains colors for your building block's :guilabel:`Background`, :guilabel:`Text`, :guilabel:`Headings`, :guilabel:`Links`, :guilabel:`Primary Buttons`, and :guilabel:`Secondary Buttons`."
msgid "**To apply a color preset** to a building block of your site, select it, go to the :guilabel:`Customize` tab, click the :guilabel:`Background` button, and select the preset."
msgid ":guilabel:`Website`: From this section, you can :guilabel:`Switch Theme`, :doc:`Add a Language <../configuration/translate>`, select the :guilabel:`Page Layout`, and customize the :guilabel:`Background` by uploading your own image."
msgid "The :guilabel:`Font Family` field contains fonts that are hosted and served by Google servers. To add another font, click :guilabel:`Add a Google Font`, and, in the popup window, click :guilabel:`fonts.google.com`."
msgid "Select a font you like, copy the address of the page, paste it in the :guilabel:`Google Font address` field, then click :guilabel:`Save and Reload`. The new font applies to your entire website."
msgid ":guilabel:`Advanced`: You can hide the header bar of your website using the :guilabel:`Show Header` button, inject :ref:`head and body code <analytics/google-tag-manager>`, enter your :guilabel:`Google Map Custom Key`, change the colors of the :guilabel:`Success`, :guilabel:`Info`, :guilabel:`Warning`, and :guilabel:`Error` pop up messages by clicking the related :guilabel:`Status Colors` buttons, and customize the :guilabel:`Grays` elements of your site."
